Witam Programy do resetowania "pampersa" i nie tylko w drukarkach CANON
PIXMA MP760
SERVICE
MANUAL
Canon
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
PIXMA MP760
SERVICE
MANUAL
REVISION 0
PIXMA MP760
PIXMA MP760
PIXMA MP760
PIXMA MP760
PIXMA MP760
PIXMA MP760
PIXMA MP760
H12-4602
H12-4603
H12-4604
H12-4605
H12-4606
H12-4608
H12-4609
120V USA
230V EMB
230V GB
230V EUM
120V CND
230V AUS
230V AE
HY8-13A4-000
COPYRIGHT 2004 CANON INC. CANON PIXMA MP760 NOV. 2004
Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the
information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of
products. The manual covers information applicable in all regions where the product is sold. For this reason, it
may contain information that is not applicable to your region.
Revision
This manual could include technical inaccuracies or typographical errors due to improvements or changes made
to the product. When changes are made to the contents of the manual, Canon will release technical information
when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised
edition.
The following do not apply if they do not conform to the laws and regulations of the region where the manual or
product is used:
Trademarks
Product and brand names appearing in this manual are registered trademarks or trademarks of the respective
holders.
Copyright
All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into
another language without the written permission of Canon Inc., except in the case of internal business use.
Copyright © 2004 by Canon Inc.
CANON INC.
Inkjet MFP/FAX Quality Assurance Div.
5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-8501, Japan
I. MANUAL OUTLINE
This manual consists of the following three parts to provide information necessary to service the PIXMA
MP760:
Part 1: Maintenance
Information on maintenance and troubleshooting of the PIXMA MP760
Part 2: Technical Reference
New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA
MP760
Part 3: Appendix
Block diagrams and pin layouts of the PIXMA MP760
Reference:
This manual does not provide sufficient information for disassembly and reassembly procedures. Refer
to the graphics in the separate Parts Catalog.
II. TABLE OF CONTENTS
Part 1: MAINTENANCE
1-1
1. MAINTENANCE
1–1
1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement
Consumables by Service Engineer
1-3
1-2. Customer Maintenance
1-3
1-3. Product Life
1-4
1-4. Special Tools
1-5
1-5. Serial Number Location
1-6
2. LIST OF ERROR DISPLAY / INDICATION
1-6
2-1. Users Error Messege
1-9
2-2. New Error Codes and Recovery Methods
1 - 11
2-3. Warnings
1 - 11
2-4. Troubleshooting by Symptom
1 - 16
3. REPAIR
1 - 16
3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)
1 - 19
3-2. Special Notes on Repair Servicing
3-2-1 Flexible Cable and Harness Wiring, Connection
1 - 19
1 - 21
3-3. Adjustment / Settings
1 - 21
3-3-1 Paper Feed Motor Adjustment
1 - 22
3-3-2 Gear Phase Adjustment
1 - 24
3-3-3 Lift Cam Shaft Ass’y Adjustment
1 - 25
3-3-4 Solenoid Cam Spring Location
1 - 25
3-3-5 Carriage Shaft Clip Location
1 - 26
3-3-6 White Sheet Location
1 - 28
3-3-7 Grease Application
1 - 30
3-3-8 Waste Ink Counter Setting
1 - 30
3-4. User Data Flow
1 - 33
3-5. Service Switches
1 - 33
3-5-1 Hardware Switches
1 - 33
3-5-2 Service Data Setting
1 - 34
3-5-3 Service Data Registration / Setting Method
1 - 35
3-5-4 Service Data Flowchart
1 - 39
3-5-5 Explanation of service data
1 - 40
3-5-6 New SSSWs / parameters added to this model
1 - 42
3-5-7 SSSW Default Setting
1 - 60
3-6. Test Mode / Factory Mode
1 - 60
3-6-1 Test Mode / Factory Mode Overview
1 - 61
3-6-2 Test Mode Menu
1 - 62
3-6-3 Factory Mode
1 - 63
3-6-4 Operation Panel Test
1 - 64
3-6-5 Print Test
1 - 66
3-6-6 CD-R Calibration (230V only)
1 - 66
3-6-7 IRDA test
1 - 66
3-7. Upgrading the version of SPCNT Flash ROM
1 - 67
3-8. Verification Items
1 - 67
1 - 69
1 - 69
1 - 69
1 - 69
1 - 70
1 - 70
1 - 71
1 - 72
3-8-1 EEPROM information print
4. Cleaning Your Machine
4-1 Caution
4-2 Cleaning the Exterior
4-3 Cleaning the Scan area
4-4 Cleaning the Interior
4-5 Cleaning the Paper Feed Rollor
4-6 Cleaning the Bottom Plate
5. Transportation
Part 2: TECHNICAL REFERENCE
2-1
1. New Technologies
2-3
2. Cleaning Mode and Amount of Ink Purged
2-5
3. Print Mode
2-9
4. FAQ (Problems Specific to the MP760 and Corrective Actions)
Part 3: APPENDIX
3-1
1. Wiring Diagram
3-2
2. Specification
Part 1
Maintenance
1. MAINTENANCE
1-1
Adjustment, Periodic Maintenance, Periodic
Replacement Consumables by Service Engineer
Replacement
Parts,
and
(1) Adjustment
Approx
Adjustment
Timing
Purpose
Tool
ALL CLEAR
(EEPROM
initialization)
*1
At SPCNTBOARDASS’Y
replacement
To initialize settings other
than the following
-Service/User soft SW
-Various counter
-TYPE Setting
None
To initialize
the settings,
select #8
CLEAR –ALL
in the service
mode
1 min
TYPE settings
(EEPROM
settings)
*1
-At SPCNTBOARDASS’Y
replacement
-At excecutingAll clear
-To set the type
-To set the destination
None
Select #5
TYPE in the
service mode
1 min
time
Power SW
OFF/ON*1
Waste ink
counter resetting
(EEPROM
settings)
At bottom case unit
replacement
At ink absorber INK
ABSORBER
(HY7-2885/2886/2887/28
88/2889/2890/2891/2953)
To reset the waste ink
counter.
Waste ink
counter setting
(EEPROM
initialization)
At SPCNTBOARDASS’Y
replacement
Waste ink counter setting
CD-R sensor /
automatic print
head alignment
sensor correction
(EEPROM
settings)
(230V only)
At SPCNTBOARDASS’Y
replacement
At carriage unit
replacement
To correct the CD-R and
automatic print head
alignment sensor.
1-1
None
1min
Select #7
PRINTER in
the service
mode,
and input “0”
at #5 INK ABS
CAPA.
1 imn
None
Print out the
EEPROM
information,
and select #7
PRINTER in
the service
mode.
Then, register
at #5 INK ABS
CAPA.
1 min
None.
(Correction
performed
through
FACTORY
MODE-[2]PRI
NTER-SHUK
KEN at the
same time as
printing.)
Approx
Adjustment
Timing
Purpose
Tool
Print head
alignment
- At print head
replacement
- At SPCNTBOARDASS’Y
replacement
To ensure accurate dot
placement.
None.(Main
body
buttons)
Computer
(settings via
the printer
driver)
2 min
Paper feed motor
position
adjustment*
At paper feed motor unit
replacement
To adjust the belt tension.
(Position the paper
feed motor so that the belt
is stretched tight.)
2 min
-At carriage unit
replacement
-At chassis' upper gear
replacement
-At LIFT CAM SHAFT
replacement
-To maintain sliding
properties of the carriage,
carriage shaft, and shaft
lift.
-To protect the chassis'
upper gear.
-To LIFT CAM SHAFT
replacement
None
For the
adjustment,
refer to [3-3
Adjustment/Se
ttings
(1) PAPER
FEED
MOTOR
Installation
Adjustment.
-FLOIL
KG-107A
-MOLYKOTE
HP300
*2
Grease
application
time
1 min
Note: DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft
positioning.
*1: When SPCNT BOARD ASS’Y isreplaced, be sure to select the settings of [#8CLEAR]-[ALL]
and [#5TYPE] in Service Mode, and turn the
power OFF/ON with the Power button (Software
Power: OFF/ON). DO NOT turn the power OFF/ON by removing and inserting the power code
(Hardware Power: OFF/ON). In this case, data may not be written correctly.
*2: Red screws of paper feed motor
The red screws securing the paper feed motor may be loosened only at replacement of the paper
feed motor unit.
(2) Periodic maintenance
Adjustment
Timing
Purpose
Tool
Approx.
time
None
1-2
(3) Periodic replacement parts
Adjustment
Timing
Purpose
Tool
Approx.
time
None
(4) Replacement consumables
Adjustment
Timing
Purpose
Tool
Approx.
time
None
1-2 Customer Maintenance
Adjustment
Timing
Purpose
Tool
Approx.
time
Print head
alignment
At print head
replacement.
To ensure accurate dot
placement.
None
Main body
buttons
Computer
(automatic
settings
via the printer
driver)
Print head cleaning
When print quality is
not satisfying.
To improve nozzle
conditions.
None
1 min
Main
body
buttons
Computer
(settings via the
printer driver)
Print head deep
cleaning
When print quality is
not satisfying, and not
improved by print head
cleaning.
To improve nozzle
conditions.
None
Computer
(setting via the
printer driver)
.
Ink tank
replacement
When an ink tank
becomes empty.(No ink error)
When paper does not
To clean the paper feed
feed properly.
rollers.
Paper feed roller
cleaning
CD-R print position At CD-R printing, when
adjustment
necessary
To correct CD-R print
position.
Bottom plate
cleaning
To clean the platen ribs.
When the back side of
the paper is smeared
1-3
3min
2min
2min
None
2min
Main
body
buttons
None
2min
Computer
(application
software)
None
Computer
(application
software)
1min
1-3 Product Life
(1) Main body
Specified print volume (a), (b), or the years of use (c), whichever comes first.
(a) Scanning Section: 15,000 pages
(b) Printing Section: 18,000 pages
Copy
3,420 pages
3,960 pages
1,500 character pattern
-
-
A4, 7.5% duty per color pattern
2,520 pages
2,880 pages
A4, photo, borderless printing
180 pages
360 pages
L, photo, borderless printing
1,080 pages
1,980 pages
Postcard, photo, borderless printing
Bk
Print
360 pages
1,260 pages
1,500 character pattern + Post card
Address printing
Color
(c) Years of use
5 years of use
(2) Ink tank
BCI-3eBK:
900 pages
(JEIDA STD patternJ1, plain paper standerd mode)
740 pages
(Black 1,500 character pattern, plain paper / standard mode)
1,300 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)
BCI-6C:
550 pages
(ISO JIS-SCID No. 5 / plain paper / standard mode)
BCI-6M:
430 pages
(ISO JIS-SCID No. 5 / plain paper / standard mode)
BCI-6Y:
360 pages
(ISO JIS-SCID No. 5 / plain paper / standard mode)
BCI-6BK:
2,000 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)
1-4 Special Tools
Name
Tool No.
Application
MOLYKOTE
CK-8012-000
To be applied to the chassis' upper gear, New
HP300
FLOIL KG-107A
Remarks
and to the sliding portion of the shaft lift.
QY9-0057-000
To be applied to the sliding portion of the In common with
carriage and the bearing portion of the other models.
carriage shaft.
1-4
1-5 Serial Number Label Location
On the right side of the backside in the bottom case (close to the rating plate)
Figure1-1 Serial Number Label Location
1-5
2. LIST OF ERROR DISPLAY / INDICATION
User error messages
Look for the applicable error message and execute the appropriate countermeasures.
Error Codes
As for the causes and countermeasures, only the error codes that are newly incorporated in the unit remedies
unique to the product are included in New Error Codes and Recovery Methods. For the causes and
countermeasures of other error codes, refer to the separate G3/G4 Facsimile Error Code List (Rev. 2).
Service error code output
When service data #1 SSSW SW01 Bit0 is set to “1”, following service error codes are displayed when
the
an error occurs.
2-1 User’s error messege
" Print head does not work. Clear foreign object from print head. Turn off and on "
Printing position correction failed
Cause:
Carriage movement prevented by one of the following.
Damaged shaft.
Parts deformed. (Carriage or guide frame)
Insufficient grease.
Solution: Replace the shaft.
Replace the deformed parts.
Apply more grease.
Cause: Bi-directional print displacement correction failed because the carriage motor is
out of step, or some similar reason.
Solution: Replace the carriage motor.
Home position error
Cause1:
Tried to stop the carriage unit that has been moving or to move the carriage unit at a pouse by
force.
Solution1: Do not touch the carriage unit other than cartridge replacement position.
Cause2:
Foreign body in carriage section.
Solution2: Open flatbed ass’y and remove the foreign body.
Cause3:
Loose carriage belt.
Solution3: Replace carriage unit
Cause4:
Carriage motor does not work.
Solution4 (1) Switch power OFF/ON.
(2) Replace carriage motor.
Cause5:
The position of the carriage cannot be detected (due to smears on the carriage
encoder film or SPCNT board failure).
Solution5: (1) Switch power off/on.
(2) Wipe the carriage encoder film with a cloth soaked with alcohol.
(3) Replace the carriage encoder film.
(4) Replace the SPCNT board.
1-6
Note:
This error message means the same as service error codes ##338 and ##340. When this error occurs in
this model, it is not treated as a service error, but as a user error, and the error message is displayed.
“Scanning Unit (Printer Cover) is open.”
Cause:
You opened the scanning unit (printer cover) during an operation.
Solution: Close the scanning unit (printer cover).
Cause:
Damaged scanner open arm ass’y, damaged scanner sensor arm, or SPCNT board ass’y failure.
Solution: Replace the scanner open arm ass’y, replace the scanner sensor arm, or replace the SPCNT board
ass’y.
“The paper is jammed. Clear the paper and press [OK].”
Cause:
The paper is jammed.
Solution: Clear the paper and press [OK].
“Error Turn the machine off and on”
Cause:
The printer’s internal unit has malfunctioned.
Solution: Clear the paper.
Press [OK]
Reattachment the Print head.
Switch power off/on.
Check the service error code and refer to an appropriate solution.
“The machine's memory is full. Delete documents, or print from PC if the data is image.”
Cause:
The machine’s memory is full because you tried to copy a very detailed document.
Solution: Divide the document and copy each part separately.
“Cannot write to memory card. (displayed as [write-protect error]”
Cause:
The memory card inserted in the card slot is write-protected.
Solution: Release the write protection of the memory card.
Cause:
The setting [Memory Card Protect] is set to [ON].
Solution: Set [Memory Card Protect] to [OFF], and connect the USB cable again.
“?” Cannot read from memory card.
Cause:
The question mark [?] indicates that the data be a JPEG file containing an image with the
may
resolution size: 6400 dpi x 6400 dpi or greater. If the data is not in the JPEG format, it is not
included in the number of images.
Solution: Print from the computer.
1-7
“Error during scanning memory card. Pull the card and turn the machine off and on.”
Cause:
Data in the memory card cannot be accessed.
Solution: Check the data in the memory card from a digital camera.
Check the connection between the multi-card board and the SPCNT board.
Replace the Multi Cards Board.
Replace the SPCNT board.
“There is no images in memory card”
Cause:
The image data in the memory card are not in the file formats that are valid in this machine.
Solution: Print from the computer.
1-8
2-2 New Error Codes and Recovery Methods
Those error codes that have been added starting with the product and those error codes for
which remedies unique to the product are offered are shown together with causes and
remedies, where applicable.
##341 Maintenance jet waste ink capacity full
Solution: Replace the waste ink absorber as follows in the error occurs:
(1) Select [7] PRINTER TEST in the service mode and select [5] INK ABS CAPA under the [7], then
input “0”.
(2) Check to make sure that no image exist in memory; then, turn off the power, remove the appropriate
parts, and replace the waste ink absorber.
##342 Cleaning absorption waste ink capacity full
Solution: Replace the waste ink absorber as follows in the error occurs:
(1) Select [7] PRINTER TEST in the service mode and select [5] INK ABS CAPA under the [7], then
input “0”.
(2) Check to make sure that no image exist in memory; then, turn off the power, remove the appropriate
parts, and replace the waste ink absorber.
##343 Ink detection waste ink capacity full
Solution: Replace the waste ink absorber as follows in the error occurs:
(1) Select [7] PRINTER TEST in the service mode and select [5] INK ABS CAPA under the [7], then
input “0”.
(2) Check to make sure that no image exist in memory; then, turn off the power, remove the appropriate
parts, and replace the waste ink absorber.
##352 Printer control EEPROM head information error
Cause: The EEPROM for printer control is faulty.
Solution:
(1) Turn off and then on the power.
(2) Turn off the power, and replace the printhead.
(3) Replace the SPCNT board.
NOTE:
In the presence of ##352, the carriage unit will not move to printhead replacement position even
when the inner cover is opened. Moreover the carriage will not be locked in position even when the
power is turned off. When replacing the printhead, be sure to turn off the power, and draw out the
carriage before replacement.
1-9
##355 Lit-up motor for CD-R print malfunctioned
Cause: In performing a CD-R print, the motor to lift up the carriage shaft is malfunctioned.
Solution:(1) Turn off and then on the power.
(2) Check the connection from the SHEET FEED unit to the SPCNT board ass’y (JPM1).
(3) Replace the SHEET FEED ASS’Y.
(4) Replace the SPCNT board.
##356 ASF cam sensor error
Cause: An error occurs at the ASF cam sensor in the ASF (Auto Sheet Feeder) unit.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SHEET FEED ASS’Y.
##357 ASF paper feed (AP) position error
Cause: An error occurs at the AP positioning in the ASF (Auto Sheet Feeder) unit.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SHEET FEED ASS’Y.
(3) Replace the SPCNT board.
##358 USB Host VBUS overcurrent error
Cause: Overcurrent is applied to the VBUS signal of USB.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SPCNT board.
##359 Paper feed position error
Cause: An error occurs at the paper feed positioning.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SHEET FEED ASS’Y.
(3) Replace the SPCNT board.
##360 Paper feed cam sensor error
Cause: An error occurs at the paper feed cam sensor.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SHEET FEED ASS’Y
(3) Replace the SPCNT board.
##361 Valve sensor error
Cause: An error occurs at the valve sensor in the Purge unit.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SPCNT board.
1 - 10
##362 Motor driver malfunctioned error
Cause: The motor driver is malfunctioned due to heating, etc.
Solution: (1) To reboot, press [OK] button or turn off and then on the power.
(2) Replace the SPCNT board.
2-3 Warnings
Main body (no LCD indications)
Displayed warning
Remarks
None
None
2-4 Troubleshooting by symptom
Symptom
General
errors
Solution
The unit does not power on.
(1) Check the power cord
connection.
(2) Check the connection between
the SPCNT board (JPSU1) and
power supply unit.
(3) Replace the power supply unit.
Nothing is displayed.
(1) Check the connection
between the Operation panel
unit and SPCNT board
(JPANEL1).
(2) Replace the SCANNER
unit.
(3) Replace the SPCNT board.
Part of the Viewer does not
display anything.
(1)If the test mode can be
used, check for faulty dot in
Viewer
(2) Check the connection
between the Operation panel
unit and SPCNT board
(JPNL1).
(3) Replace the SCANNER
UNIT.
(4) Replace the SPCNT board
ass’y.
The keys do not work.
(1) Check the connection
between the SCANNER UNIT
and SPCNT board (JPNL1).
(2) Replace the SCANNER
UNIT.
(3) Replace the SPCNT board.
1 - 11
Remarks
Symptom
The paper is not feed
Printing properly.
problems (The Paper feed motor does
not run.)
Solution
1) Check the connection from
the sheet feed unit to the
SPCNT board assy (JPM1).
(2) Replace the sheet feed unit.
(3) Replace the SPCNT board
ass’y.
The paper is not picked up
from the auto sheet feeder.
(1) Check the foreign matter in
the paper feed section.
(2) Check the connection
SHEET FEED UNIT to the
SPCNT board ass’y (JPM1).
(3) Replace the SHEET FEED
UNIT.
(4) Replace SPCNT board
ass’y.
The carriage motor does not
run.
(1) Check the connection from
the SHEET FEED unit to the
SPCNT board ass’y (JPM1).
(2) Replace the SHEET FEED
unit.
(3) Replace the SPCNT board
ass’y.
Carriage error
(The carriage comes into
contact with the push-on
plates at the left and right
sides, resulting in noise.)
(1) Check if grease adheres to
the carriage encoder film.
(2) Using lint-free paper
impregnated with alcohol,
wipe the carriage encoder film
with care so as not to scratch
the film.
(3) If a lot of grease adheres to
the carriage, replace the
carriage board because grease
might be spread to the sensor
on the carriage board.
(4) Replace the carriage
encoder film.
1 - 12
Remarks
Symptom
Printing
Quality
Error
Solution
• The printer does not at all.
• Printing stops midway.
• Certain colors are not
printed.
(1) Remove the printhead and
re-install it.
(2) Carry out nozzle cleaning
on the printhead five times
with the cleaning operation,
than visually cheek the test
print for non-discharge of ink
from nozzle(Fig. 1-2)
.
(3) Remove and reinstall the
printhead.
(4) Replace the appropriate
ink tank.
(5) Replace the printhead.
(6) Replace the SPCNT board
ass’y.
(7) Replace the purge unit.
Blotches appear
Blank ink appear
(1) Remove and reinstall the
printhead.
(2) Carry out nozzle cleaning
on the printhead five times
with the cleaning operation,
than visually cheek the test
print for non-discharge of ink
from nozzle.Fig. 1-2)
(
(3) Perform print head
refreshing, and print out
Nozzle check pattern.
Visually check the test print
for non-discharge of ink from
nozzle.Fig. 1-2)
(
(4) Replace the appropriate
ink tank.
(5) Replace the printhead.
(6) Check the connection of
the carriage ribbon cable and
the SPCNT board.
(JHD1, JHD2)
(7) Replace the carriage unit.
(8) Replace the SPCNT board.
(9) Replace the purge unit.
1 - 13
Remarks
Symptom
The
Nothing is printed.
Scanning
Image
Is
Abnormal
The image has vertical
stripes.
The halftone image contains
black dots.
Faulty
CD-R
(230V
only)
The CD-R Tray is not
recognized.
Other
(As-received failure)
The display appers in
English.
Solution
(1) Check the connection
between the contact sensor
and SPCNT board (JCCD1).
(2) Replace the SCANNER
unit.
(3) Replace the SPCNT board
ass’y.
(1) Clean the Document glass.
(2) Check the connection
between the contact sensor
and SPCNT board (JCCD1).
(3) Replace the SCANNER
unit.
(4) Replace the SPCNT board
ass’y.
(1) Clean the Document glass.
(2) Check the connection
between the SCANNER unit
and SPCNT board (JCCD1).
(3) Replace the SCANNER
unit.
(4) Replace the SPCNT board
ass’y.
(1) Remove the CD-R Tray,
and place the CD-R Tray
again.
(2) Check the connection
between the CARRIAGE
UNIT and SPCNT board
ASS’Y (JHD1, JHD2).
(3) Replace the CARRIAGE
UNIT.
(4) Replace the SPCNT
BOARD ASS’Y.
Select the settings of
[#8CLEAR]-[ALL] and
[#5TYPE] (Type setting) in
Service Mode, and turn the
power OFF/ON with the
power button (Software
Power: OFF/ON).
1 - 14
Remarks
Missing dots
Unstable printing
Splashed dots
Figure1-2 Defective Pattern (Sample)
1 - 15
3. REPAIR
3-1 Notes on Service Part Replacement (and Disassembling / Reassembling)
Service part
SPCNT BOARD ASS’Y
(HY7-3223)
INK ABSOBER
(HY7-2885/2886/2887/
2888/2889/2890/2891/
2953)
CARRIAGE UNIT
(HY7-2862)
PAPER FEED MOTOR
(HY7-2912)
Notes on replacement*1
- Before removal of the
SPCNT board ass'y, remove
the power cord, and allow for
approx. 1 minute (for
discharge of capacitor's
accumulated charges), to
prevent damages to the
SPCNT board ass'y.
- Before replacement, check
the waste ink amount (by
service test print or EEPROM
information print).
Adjustment / settings
After replacement:
1.Clear ALL *2
(Initialize the EEPROM.)
2.TYPE setting *2
Power SW OFF/ON
3. Reset the waste ink counter.
4. Service data setting
5. CD-R sensor calibration
[See 3-6 Test mode 3-6-5 CD-R
Calibration]
Operation check
- EEPROM information
print
- Service test print
-Copy
- Printing via parallel or
USB connection
- Direct printing from a
digital camera
[See 3-6. Service SW, for details
of 1 to 4]
6. Perform the print head
alignment in the user mode.
After replacement:
1. Reset the waste ink counter.
[See 3.3. Adjustment / Settings,
3-3-8 Waste ink counter setting]
Apply grease to the sliding
portions.
[See 3-3. Adjustment /
Settings, 3-3-7 Grease
application.]
-The red screws securing the
paper feed motor are allowed
to be loosened. (DO NOT
loosen any other red screws.)
1 - 16
- EEPROM information
print
1. CD-R sensor calibration
[See 3-6-5. CD-R Calibration]
-Service test print (Confirm
CD-R and automatic print
head alignment sensor
correction.)
2. Perform the print head
alignment in the user mode.
1. Adjust the paper feed motor.
[See 3-3. Adjustment / Settings,
3-3-1 Paper feed motor
adjustment.]
Service part
LIFT CAM SHAFT
(HY7-2902)
TIMING SLIT STRIP
FILM
(HY7-2863)
TIMING SLIT DISK
FILM
(HY7-3083)
Notes on replacement*1
-Grease application to the
sliding portions
[See 3-3. Adjustment /
Settings, 3-3-7 Grease
application.]
LEFT COVER
(HY7-3219)
RIGHT COVER
(HY7-3221)
After replacement:
Operation check
-Service test print
1. LIFT CAM SHAFT phase
adjustment
See 3-3. Adjustment / Settings,
3-3-3 LIFT CAM SHAFT.]
wipe the film with ethanol.
- Confirm no grease is on the
film. (Wipe off any grease
thoroughly with ethanol.)
- Do not bend the film
After replacement:
1. Perform the print head
alignment in the user mode.
-Service test print
After replacement:
1. Perform the print head
alignment in the user mode.
-Upon contact with the film,
PRINT HEAD
(QY6-0049)
PAPER EXIT TRAY
ASS’Y
(HY7-3220)
Adjustment / settings*2
-Service test print
Align the left side of the tray
with the T-part’ angle of
Solenoid Cam Gear to insert
(after removing the tray, the
angle returns to almost
vertical by the force exerted
by the spring). Then pull the
tray open a little (approx. 30 –
60 degrees) and move it
toward the left side to insert
the other side of the shaft (see
the photo in Figure 1-7).
Align the two claws of the
bottom frame with the claws
of the left cover (see the photo
in Figure 1-8).
Align the three claws of the
bottom frame with the claws
of the right cover (see the
photo in Figure 1-9).
*1: General notes:
- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.
[See 3-2. Special Notes on Repair Servcing, 3-3-1 Flexible cable and harness wiring, connection, for details.]
i
- Do not drop the ferrite core, which may cause damage.
- Protect electrical parts from damage due to static electricity.
- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging
to protect the logic board ass'y from damages).
- Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed.
- Protect the units from soiled with ink.
- Protect the housing from scratches.
- Exercise caution with the red screws, as follows:
i. The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT
loosen them in other cases).
ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are not
adjustable in servicing).
*2: When SPCNT BOARD ASS’Y is replaced, be sure to select th settings of [#8CLEAR]-[ALL] and [#5TYPE] in Service Mode,
e
and turn the power OFF/ON with the Power button (Software Power: OFF/ON). DO NOT turn the power OFF/ON by removing
and inserting the power code (Hardware Power: OFF/ON). In this case, data may not be written correctly.
1 - 17
To attach the PAPER EXIT TRAY
UNIT, align the tray with the
T-part of the Solenoid Cam Gear
to insert. Then pull the tray open
a little and move it toward the left
side to insert the other side of the
shaft.
Figure1-3 Solenoid Cam Gear
The following photos show the left and the right cover claws.
Figure1-4 LEFT COVER
Align them for assembling.
Figure1-5 RIGHT COVER
1 - 18
3-2 Special Notes on Repair Servicing
3-2-1 Flexible cable and harness wiring, connection
Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause
breakage of a line, leading to ignition or emission of smoke.
(1)
(2)
(4)
(3)
Figure 1-6 Flexible cable and harness wiring, connection
(1) IRDA board wiring
IRDA board
Figure 1-7 Cable Guide wiring
1 - 19
(2) SPCNT BOARD ASS’Y wiring
SPCNT BOARD (JPSU1) POWER SUPPLY UNIT
SPCNT BOARD (JLCD1)SCANNER UNIT
SPCNT BOARD(JIRD1)
IRDA BOARD ASS’Y
SPCNT BOARD (JHD1/JHD2) CARRIAGE UNIT
SPCNT BOARD
(JPNL1) SCANNER UNIT
SPCNT BOARD
(JLMP1)SCANNER UNIT
SPCNT BOARD (JSOL1) SOLENOID
SPCNT BOARD
(JFBM1)SCANNER UNIT
SPCNT BOARD
(JEXT1) RELEY BOARD ASS’Y
SPCNT BOARD (JCDR1)Memory card BOARD
SCNT BOARD
(JFAU1) FAU
SPCNT BOARD (JDSC1) Memory card BOARD
SPCNT BOARD
(JPM1) CARRIAGE/
LF/AP/PAPER FEED
MOTOR
SPCNT BOARD
(JVLV1) PURGE UNIT
SPCNT BOARD
(JINK1) PLATEN UNIT
SPCNT BOARD
(JMC1) PURGE UNIT
Figure 1-8 SPCNT BOARD ASS’Y wiring
1 - 20
(3) RELAY BOARD ASS’Y wiring
RELAY BOARD (JSNS2) LF Encoder / PE Sensor
RELAY BOARD
(JSNS1) PF Encoder /
PF PE Encoder /
AP Encoder
SPCNT BOARD (JEXT1) RELAY BOARD (JREL)
Figure1-9 RELAY BOARD ASS’Y wiring
(4) POWER SUPPLY UNIT wiring
POWER SUPPLY (CN4) SPCNT BOARD (JPSU1)
REGULATOR POWER SUPPLY
(CN6)
Figure1-10 POWER SUPPLY UNIT wiring
1 - 21
3-3 Adjustment / Settings
3-3-1 PAPER FEED MOTOR Adjustment
Perform the following adjustments when the paper feed motor unit is replaced:
1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the
direction indicated by the blue arrow in the figure below).
2) After replacement, be sure to perform the service test print, and confirm that no strange noise or
faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
Red screws securing the
PAPER FEED MOTOR
Figure 1-11 PAPER FEED MOTOR Adjustment
Note:
The red screws securing the paper feed motor may be loosened only at replacement of the paper
feed motor unit. DO NOT loosen them in other cases.
3-3-2 CARRIAGE SHAFT gear adjustment
In installing a carriage shaft, the gear phase should be adjusted.
(1) Insert the metallic pin shown below to the hole in the PURGE UNIT (see the photo (a) below) (until
it reaches the end).
[Metallic pin]
- Diameter: 2.0 mm or less, and Length: 20.0 mm or more
(Use “CARRIAGE SHAFT L SPRING: HY7-2867”, or an
unbended clip can be used in place of the
pin.)
20.0mm or more
2.0mm or less
(2) With the metallic pin inserted, turn the LIFT GEAR 2 clockwise (in the direction indicated by the
arrow in the photo (b) below) until it reaches the end. (Stop when it cannot turn farther any more.)
Under the conditions above, confirm that the ASF ARM LOCK LEVER is located upward (see Photo
(c)) and the capping section is located at the capping position (see Photo (d)).
1 - 22
(a)
CARRIAGE SHAFT
(c) ASF ARM LOCK LEVER
(b)
LEFT GEAR 2
(d) CAPPING
(3) Install the LEFT GEAR 1 by aligning it on the cutout of the CR SHAFT CAM R.
Align the two parts
so that both surfaces
shown at the top are
horizontal.
Or, adjust so that the
part of the CR
SHAFT CAM R
shown at the bottom
is just at the bottom.
LEFT GEAR 1
Figure 1-12 CARRIAGE SHAFT gear adjustment
1 - 23
3-3-3 Positioning in LIFT CAM SHAFT ASS’Y adjustment
(1) Remove the PRESSURE ROLLER SPRING from the hook of the chassis, and apply it to the gash
of the LIFT CAM SHAFT ASS’Y.
PRESSURE ROLLER SPRING
LIFT CAM SHAFT ASS’Y
Figure 1-13 Positioning in LIFT CAM SHAFT ASS’Y adjustment 1
(2) Turn the gear of the LIFT CAM SHAFT ASS’Y in the direction indicated by the arrow “a” in the
photo (clockwise) until it reaches the end.
(3) Turn the gear of the LIFT CAM SHAFT ASS’Y in the direction indicated by the arrow “b” in the
photo below (counterclockwise) until it reaches the end.
a
b
Figure1-14 Positioning in LIFT CAM SHAFT ASS’Y adjustment 2
1 - 24
3-3-4 SOLENOID CAM location
(1) Install the spring so that the Short end of the spring is at the top and the Long end of the spring is at
the bottom.
SOLENOID
CAM
(The part has a protection against reverse installation.)
Short
SPRING
SOLENOID
Long
Figure 1-15 SOLENOID CAM spring location
3-3-5 CARRIAGE SHAFT CLIP location
(1) Adjust the ellipse area of CARRIAGE SHAFT CLIP and the edge of TIMING SLIT STRIP FILM
Red screws
Ellipse Area of
CARRIAGE SHAFT
CLIP
Figure 1-16 CARRIAGE SHAFT CLIP location
1 - 25
3-3-6 Applying White Sheet
(1) Rib bumps are provided on the right side and the bottom side of the FAU (Film Adapter Unit)
Protective Sheet. (See the photo shown below, the directions when you open the document cover.)
Temporally attach the white sheet to a place inside the rib bumps on the right side (about 1 mm
inside or less).
(2) Attach the whole part of the white sheet, by aligning the edge of the white sheet on the line of rib
bumps on the bottom side of the FAU Protective Sheet. (See the photo shown below, one line
inner from the outmost line.)
Rib
White sheet
FAU Protective Sheet
Rib on the
right
Figure1-17 Applying white Sheet
(3) Confirm the location to apply the white sheet.
For the confirmation, lift up the document cover
just a little, and look into to visually confirm that the edges of the white sheet are not placed on the
scanner top cover (molded part).
OK Example: The edges of the white sheet are not located on the scanner top cover.
White Sheet Corners
Figure1-18 Location confirmation to apply the white sheet (the rear side and the right side) (OK
example)
1 - 26
NG Example: The edges of the white sheet are located on the scanner top cover.
Figure1-19 Location confirmation to apply the white sheet (the rear side and the right side)
(NG example)
1 - 27
3-3-7 Grease application
(2)
(2)
(3)
(4)
(1)
(9)
(10)
(8)
Figure 1-20 Grease application1
1 - 28
(7)
(5)
(6)
Figure 1-21 Grease application2
Part name
Chassis
Where to apply grease / oil
1
2
3
4
LIFT CAM SHAFT
5
6
7
CARRIAGE SHAFT
8
CARRIAGE SHAFT
SPRING L
9
CARRIAGE SHAFT
SPRING R
10
Entire surface the CARRIAGE
SLIDER contacts
CARRIAGE SHAFT sliding portion
CARRIAGE SHAFT CAM L sliding
portion
CARRIAGE SHAFT CAM R sliding
portion
LIFT CAM SHAFT sliding portion
SPRING sliding portion (4 points)
PRESSURE ROLLER ASS’Y sliding
portion (4 points)
CARRAGE and CARRIAGE SHAFT
sliding portion
CARRIAGE SHAFT sliding portion
(over the area more than 2/3 from the
top end of the spring)
CARRIAGE SHAFT sliding portion
(over the area more than 2/3 from the
top end of the spring)
Note: 1 drop = 9 to 18 mg
1 - 29
Grease / oil name
FLOIL KG107A
FLOIL KG107A
MOLYKOTE
HP300
MOLYKOTE
HP300
FLOIL KG107A
FLOIL KG107A
Grease / oil
amount
Chassis
LIFT CAM
SHAFT
FLOIL KG107A
FLOIL KG107A
FLOIL KG107A
FLOIL KG107A
CARRIAGE
SHAFT
CARRIAGE
SHAFT
SPRING L
CARRIAGE
SHAFT
SPRING R
3-3-8
Waste ink counter setting
When the SPCNT board ass'y is replaced, check the amount of the waste ink capacity before the
replacement. After the replacement, register the amount of the waste ink capacity on the new
SPCNT board ass’y that has been replaced.
To check the waste ink capacity, print out the EEPROM information print.
To register the waste ink capacity, select [7] PR
INTER – [5] INK ABS CAPA in the service mode,
and input a value between 0 – 100 (%) with the numeric keys.
3-4 User data flow
[COPY] button
[Menu]
Special Copy
* 2 on 1 Copy
Borderless Copy
Image Repeat
* Auto
Manual
Vertical
Horizontal
Sticker Copy
Fading Correction Copy
Small
* Large
* Photo Scanning Size
4
3
* 2
1
4
3
* 2
1
4 " x 6 "
5 " x 7 "
Maintenance/Settings
Maintenance
Nozzle Check
Print Head Cleaning
Head Deep Cleaning
Auto Head Align
Manual Head Align
Roller Cleaning
Bottom Plate Cleaning
Scanner Calibration
Machine Setting
Quiet mode
* OFF
ON
Extension Amount
* Small
Large
Energy Saver Mode
15 minutes
* 1 hour
4 hour
8 hour
Prevent Rubbing
* OFF
ON
Figure 1-22 Use data flow (1/3)
1 - 30
Date Display
YYYY/MM/DD
* MM/DD/YYYY
*
EUR DD/MM/YYYY
USA
Memory Card Protect
* On
OFF
Slide Show
* Fast
Fine
(USA)
* ENGLISH
FRANCAIS
ESPANOL
PORTUGUES
Languages Selection
Auto Feed Switch
* OFF
ON
Two-Sided Copy Setting
* Vertical
Horizontal
[COPY] button
[Paper/Setting] button
Paper Size
Media Type
Quality
Preset Ratio
* Letter
B5
A5
4 " ×6 "
5 " ×7 "
Credit-card-size
*
EUR A4
USA
Plain Paper
Glossy Photo Paper
High Res. Paper
Transparency
* Photo Paper Pro
Photo Plus Glossy
Other Photo Paper
Normal
Fine
Fast
25% MIN
70% A4- & gt; A5
86% A4- & gt; B5
95% A4- & gt; LTR
* 100%
115% B5- & gt; A4
141% A5- & gt; A4
170% 5×7- & gt; LTR
212% 4×6- & gt; LTR
400% MAX
Zoom (25~400%)
Fit-to-Page
Figure 1-23 Use data flow (2/3)
1 - 31
(EUROPE)
*ENGLISH
FRANCAIS
ESPANOL
PEUTSCH
ITALIANO
NEZERLANDS
SUOMI
PORTUGUES
NORSK
SVENSKA
DENSK
[FILM]
[Menu]
Color Negative Film
Single-photo Print
Black & White Negative
Multi-photos Print
Color Positive Film
Printing All Photo
35mm Slide
Print all Photos
Printing With Fading Correction
Maintenance/Settings
[FILM]
[Settings]
Paper Size
Media Type
Quality
Border/Borderless
[PHOTO]
[Menu]
Single -image Print
Multi-image Print
Special Photo Print
Special Photo Print
* Sticker Print
Print All Image
Photo Index Print
DPOF Print
Maintenance/Settings
[PHOTO]
[Settings]
Setting 1:Basic
Paper Size
Media Type
Image Quality
Bordered/Borderless Settings
Date Print
Settings 2:Optimizer
POP
Vivid Photo
Noise reduction
Face brightener
Figure 1-24 Use data flow (3/3)
1 - 32
3-5. SERVICE SWITCHES
3-5-1 Hardware Switches
There is no service hardware switch on the Circuit board.
3-5-2 Service Data Setting
Service data can be checked and changed with items on display menus. The effective
SSSWs/ parameters and their default values in this machine are shown in Service menu in
this chapter.
#1 SSSW (Service soft switch settings)
These setting items are for basic fax service functions such as error management, echo
countermeasures, and communication trouble countermeasures.
#2 MENU (MENU switch settings)
These setting items are for functions required during installation, such as NL equalizer
and transmission levels.
#3 NUMERIC Param. (NUMERIC parameter settings)
These setting items are for inputting numeric parameters such as the various conditions
for the FAX/TEL switching function.
#4 NCU (NCU settings)
These setting items are for telephone network control functions such as the selection
signal transmission conditions and the detection conditions, for the control signals sent
from the exchange.
#5 TYPE (TYPE setting)
The type setting makes the service data conform to a specific country communications
standards. There is only one setting item in this block.
#6 GENESIS (UHQ function setting)
These setting items are for scanned image processing such as edge enhancement and error
diffusion processing.
#7 PRINTER (PRINTER function settings)
These setting items are for basic printer service functions such as the reception picture
reduction conditions. Also there is an item for resetting the printer section without
switching the power off-on.
#8 CLEAR (Data initialization mode)
Various data are initialized by se
lecting one of these setting items. There is a setting item
for checking/inputting the total number of pages printed and total number of pages
scanned by this fax.
#9 ROM (ROM management)
ROM data such as the version number and checksum are displayed.
1 - 33
3-5-3 Service Data Registration / Setting Method
Service data can be registered/set by the following operations:
Standby(Copy Mode)
(1) User data mode selection
Press the Menu key.
(2) Sevice data mode selection
Press the SCAN, COPY, and then SCAN button.
(3) Menu item selection
Select the menu item by pressing the
button.
Press the OK button.
(4) Data registration
Input the data and press the OK button.
Press the Stop/Reset button to return to standby.
Figure 1-25 Service Data Setting Method
1 - 34
3-5-4 Service Data Flowchart
Service Data
6
–
–
5
–
–
4
1
–
3
–
–
2
–
–
1
0
–
0
0
–
Error management
Not used
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
Not used
Not used
–
–
–
–
–
–
–
–
Not used
SW06
SW07
SW08
SW09
#+No.
7
–
–
SW05
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
0
–
–
–
0
–
–
–
–
–
–
–
Scan condition settings
Not used
Not used
Not used
SW10
SW11
SW12
SW13
SW14
SW15
SW16
SW17
SW18
SW19
SW20
SW21
SW22
SW23
SW24
SW25
SW26
SW27
SW28
SW29
SW30
(Service soft switch setting)
Bit
SW01
SW02
SW03
SW04
#1 SSSW
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
1
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
Not used
Not used
Page timer settings
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Flash ROM version up
Not used
SW31 to SW50
Not used
SW50
#2 MENU
Not used
#3 NUMERIC Param.
Not used
#4 NCU
Not used
Figure 1-26 Service Data (1/4)
Caution:
The switches marked “-” are not usedDo not change their settings.
.
1 - 35
#5 TYPE
CYGNUS-P
(Type setting)
U.S.A.
EUROPE
U. K.
SWEDEN
SWISS
AUSTRIA
DENMARK
NORWAY
HOLLAND
BELGIUM
AUSTRALIA
FINLAND
N. Z.
ITALY
SPAIN
PORTUGAL
IRELAND
HONG KONG
HONG KONG
MALAYSIA
HUNGARY
SAF
KOREA
CHINA
GERMAN
FRANCE
SINGAPORE
CZECH
SLOVENIA
CANADA
JAPAN
RUSSIA
ASIA
POLAND
EUROPE2
STANDARD
Figure 1-27 Service Data (2/4)
Caution:
#5 TYPE (TYPE Setting)
For the machine type settings, select according to the products as follows:
1 - 36
#6 GENESIS (UHQ)
(Genesis function settings)
#7 PRINTER
1.Bit SW
2.SLICE
3.GAMMA
#1 SSSW
(Printer function settings)
6
–
5 4 3
– – –
Not used
2
–
1
–
0
–
Not used
SW06
– –
SW07~20:
SW20
– – –
Not used
1
0
0
Reduction settings
Bit
SW01
7
–
SW02~05:
01: 18 (mm)
02: 0
03: 0
04: 0
05: 5 (mm)
Not used
Not used
Not used
Leading edge margin
Trailing edge margin (Black printing)
Item 06~30:
#2 NUMERIC Param
Not used
30:
#3 PRINT COUNT
XXX/YYY
Print counter check
#4 PRINTER RESET
Yes=(-)
No=(+)
Printer section reset function
#5 INK ABS CAPA
SUCTION
Wasteinkcapacitycheck/entry
#6 CDR ADJUST
[0]: CDR X SET
[1]: CDR Y SET
Figure 1-28 Service Data (3/4)
Caution: #6 GENESIS (UHQ function settings)
Tampering with this setting may cause the scanned image quality to deteriorate.
Do not change these settings.
Memo:
#7 PRINTER (Printer function settings)
1. At #5 INK ABS CAPA, you can check or register the capacity of waste ink ejected during the
cleaning operation. For the waste ink capacity registration, register a value between 0 – 100
(%) with the numeric keys.
The absorption amount of the waste ink absorber is set based upon the amount that the BJ
cartridge has ejected.
The settings of the waste ink capacity are stored in EEPROM of SPCNT BOARD.
When replacing the SPCNT BOARD, check the waste ink capacity before the replacement,
and register the waste ink capacity at the new SPCNT BOARD after the replacement.
2. At #6 CDR ADJUST (CD-R Print writing pos
ition adjustment), you can adjust the writing
position in X and Y directions within the following range.
+/-0.0mm, +/-0.1mm, +/-0.2mm, +/-0
.4mm, +/-0.6mm, +/-0.8mm, +/-1.0mm
You can also perform this adjustment from “CD-LabelPrint” or “Easy-PhotoPrint”.
1 - 37
#8 CLEAR
(Data initialization mode
TEL
USER SW
settings)
SERVICE SW
NCU
SERVICE DATA
REPORT
COUNTER
ALL
#9 ROM
(ROM management)
MAIN:V0.20
040806 0000 FA00
USB :00.00
Dialling data initialization
User data and service data #1 to #3
initialization
User data and service data #1 to #3 and
#6 to #7 initialization
#4 NCU setting data initialization
Data on system dump list initialization
Data on activity report initialization
Total number of pages printed/scanned
All user data, service data, activity
management data, and image data
initialization (except COUNTER)
Version No. and Checksum display
CPU :DD-01-01-QUAD
981111 0000 FFFF
Not used
#10 CS SET
#11 DATE / TIME
SERVICE REPORT
Date and time display
Date and time setting
1.DISPLAY
2.SETTING
1.SERVICE & SYSTEM
2.SERVICE DATA
3.SYSTEM DUNP
TEST MODE
Figure 1-29 Service Data (4/4)
Caution:
If USER SW of #8 CLEAR is selected, communication management data of user data is not
deleted.
However, if TEL or SERVICE SW is selected, the communication management data of user data is
deleted.
If ALL of #8 CLEAR is performed, be sure to set #5 TYPE and turn the power OFF/ON with the
Power button (Software Power: OFF/ON). DO NOT turn the power OFF/ON by removing and
inserting the power code (Hardware Power: OFF/ON). In this case, data may not be written
correctly.
Memo:
The date/time settings at #11 DATE/TIME is equivalent to the settings at [FAX SETTINGS] –
[USER SETTINGS] – [DATE & TIME]. Neither has priority.
1 - 38
3-5-5 Explanation of service data
a) SSSW (Service Soft Switch settings)
The items registered and set by each of these switches comprise 8-bit switches. The figure below shows
t3
Bi
t2
Bi
t1
Bi
t0
Bi
t4
Bi
t5
Bi
SW01
Bi
t6
Bi
t7
which numbers are assigned to which bits. Each bit has a value of either 0 or 1.
0
0
0
0
0
0
0
0
Figure 1-30 Bit Switch Display
See the chart in the service data shown in this Chapter, 5.2.3 Service data setting to see effective
bits and their default values. The meanings (functions) of the bits are not described in this manual
except the new switches added to this model. See the G3 Facsimile Service Data Handbook
(supplied separately) for details of the switches.
Below are examples showing how to read bit switch tables.
Indicates that the
setting is " 0 " .
Indicates that the
setting is " 1 " .
Figures in boldface
are default settings.
Bit
0
1
2
3
4
5
6
7
Function
Service error code
Error dump list
Not used
Not used
##300 series service error code
Not used
Not used
Not used
1
Output
Output
0
Not Output
Not Output
Output
Not Output
Figure 1-31 How to Read Bit Switch Tables
1 - 39
3-5-6 New SSSWs/parameters added to this model
#1 SSSW (service soft switch setting)
SW01 (service soft switch 01: error management)
Bit
Function
1
0
0
Service error code
Output
Not output
1
Error dump list
Output
Not output
2
Not used
3
Not used
4 (New)
##300 series service error code
5
Not used
6
Not used
7
Not used
Output
Not output
[Bit 4]
Even when Bit0 is set to " Not output " , you can select whether or not to output ##300 series Service
Error Codes, caused by hardware malfunction.
When " Output " is selected, ##300 series Serv Error Codes are displayed and in reports.
ice
When " Not Output " is selected, no Service Error Codes are displayed.
SW29 Flash ROM version up
Bit
Function
0
Not used
1 (New)
Flash ROM version up
2
Not used
3
Not used
4
Not used
5
Not used
6
Not used
7
1
0
YES
NO
Not used
[Bit 1]
If YES is selected, the version of Update flash ROM can be upgraded.
1 - 40
#7 PRINTER (printer function settings)
2. NUMERIC PARAM.
No.
Function
Selecting range
Default setting
05
Trailing edge margin
0 ~ 9999
5 ( 5 mm)
[Parameter 05]
Sets the print image trailing edge margin.
5. INK ABS CAPA
This switch allows the waste ink capacity stored in the PCNT board to be checked or entered.
[SUCTION]
At #5 INK ABS CAPA, you can check or registerthe capacity of waste ink ejected during the
cleaning operation. For the waste ink capacity registration, register a value between 0 – 100
(%) with the numeric keys.
The absorption amount of the waste ink absorber is set based upon the amount that the BJ
cartridge has ejected.
The settings of the waste ink capacity are stored in EEPROM of SPCNT BOARD.
When replacing the SPCNT BOARD, check the waste ink capacity before the replacement, and
register the waste ink capacity at the new SPCNT BOARD after the replacement.
6.CDR ADJUST
At #6 CDR ADJUST (CD-R Print writing positi adjustment), you can adjust the writing
on
position in X and Y directions within the following range.
+/-0.0mm, +/-0.1mm, +/-0.2mm, +/-0
.4mm, +/-0.6mm, +/-0.8mm, +/-1.0mm
You can also perform this adjustment from “CD-LabelPrint” or “Easy-PhotoPrint”.
1 - 41
3-5-7 SSSW Default Setting
TYPE
U.S.A.
EUROPE
U.K.
SWEDEN
SWISS
AUSTRIA
SW01
00000000
00010000
00010000
00010000
00010000
00010000
SW02
00000000
00000000
00000000
00000000
00000000
00000000
SW03
00000000
00000000
00000000
00000000
00000000
00000000
SW04
10000000
10000000
10000000
10000000
10000010
10000010
SW05
00000000
00000000
00000000
00000000
00000000
00000000
SW06
10010000
10000000
10000000
10000000
10000000
10000000
SW07
00000000
00000000
00000000
00000000
00000000
00000000
SW08
00000000
00000000
00000000
00000000
00000000
00000000
SW09
00000000
00000000
00000000
00000000
00000000
00000000
SW10
00000000
00000000
00000000
00000000
00000000
00000000
SW11
00000000
00000000
00000000
00000000
00000000
00000000
SW12
00000010
00000010
00000010
00000010
00000010
00000010
SW13
00000000
00000000
00000000
00000000
00000000
00000000
SW14
00000000
00000000
00000000
00000000
00000000
00000000
SW15
00000000
00000000
01000000
00000000
00000000
00000000
SW16
00000011
00000011
00000011
00000011
00000011
00000011
SW17
00000000
00000000
00000000
00000000
00000000
00000000
SW18
00000000
00000000
00000000
00000000
00000000
00000000
SW19
00000000
00000000
00000000
00000000
00000000
00000000
SW20
10000000
10000000
10000000
10000000
10000000
10000000
SW21
00000000
00000000
00000000
00000000
00000000
00000000
SW22
00000000
00000000
00000000
00000000
00000000
00000000
SW23
00000000
00000000
00000000
00000000
00000000
00000000
SW24
00000000
00000000
00000000
00000000
00000000
00000000
SW25
00001000
00001000
00001000
00001000
00001000
00001001
SW26
00000000
00000000
00000000
00000000
00000000
00000000
SW27
00000000
00000000
00000000
00000000
00000000
00000000
SW28
00000000
00000000
00000000
00000000
00000000
00000000
SW29
00000000
00000000
00000000
00000000
00000000
00000000
SW30
00000000
00000000
00000000
00000000
00000000
00000000
#1 SSSW
1 - 42
TYPE
U.S.A.
EUROPE
U.K.
SWEDEN
SWISS
AUSTRIA
SW31
00000000
00000000
00000000
00000000
00000000
00000000
SW32
00000000
00000000
00000000
00000000
00000000
00000000
SW33
00000000
00000000
00000000
00000000
00000000
00000000
SW34
00000000
00000000
00000000
00000000
00000000
00000000
SW35
00000000
00000000
00000000
00000000
00000000
00000000
SW36
00000000
00000000
00000000
00000000
00000000
00000000
SW37
00000000
00000000
00000000
00000000
00000000
00000000
SW38
00000000
00000000
00000000
00000000
00000000
00000000
SW39
00000000
00000000
00000000
00000000
00000000
00000000
SW40
00000000
00000000
00000000
00000000
00000000
00000000
SW41
00000000
00000000
00000000
00000000
00000000
00000000
SW42
00000000
00000000
00000000
00000000
00000000
00000000
SW43
00000000
00000000
00000000
00000000
00000000
00000000
SW44
00000000
00000000
00000000
00000000
00000000
00000000
SW45
00000000
00000000
00000000
00000000
00000000
00000000
SW46
00000000
00000000
00000000
00000000
00000000
00000000
SW47
00000000
00000000
00000000
00000000
00000000
00000000
SW48
00000000
00000000
00000000
00000000
00000000
00000000
SW49
00000000
00000000
00000000
00000000
00000000
00000000
SW50
00000000
00000000
00000000
00000000
00000000
00000000
05:
OFF
OFF
OFF
OFF
OFF
OFF
06:
DIAL
DIAL
DIAL
DIAL
DIAL
DIAL
07:
10
10
10
10
10
10
08:
3429
3429
3429
3429
3429
3429
09:
33.6
33.6
33.6
33.6
33.6
33.6
10:
25 Hz
#2 MENU
25 Hz
25 Hz
1 - 43
25 Hz
25 Hz
25 Hz
TYPE
AUSTRALIA FINLAND
DENMARK
NORWAY
HOLLAND
BELGIUM
SW01
00010000
00010000
00010000
00010000
00010000
00010001
SW02
00000000
00000000
00000000
00000000
00000000
00000000
SW03
00000000
00000000
00000000
00000000
00000000
00000000
SW04
10000000
10000010
10000010
10000000
10000000
10000000
SW05
00000000
00000000
00000000
00000000
00000000
00000000
SW06
10000000
10000000
10000000
10000000
10000000
10000000
SW07
00000000
00000000
00000000
00000000
00000000
00000000
SW08
00000000
00000000
00000000
00000000
00000000
00000000
SW09
00000000
00000000
00000000
00000000
00000000
00000000
SW10
00000000
00000000
00000000
00000000
00000000
00000000
SW11
00000000
00000000
00000000
00000000
00000000
00000000
SW12
00000010
00000010
00000010
00000010
00000010
00000010
SW13
00000000
00000000
00000000
00000000
00000000
00000000
SW14
00000000
00000000
00000000
00000000
00000000
00000000
SW15
00000000
00000000
00000000
00000000
00000000
00000000
SW16
00000011
00000011
00000011
00000011
00000011
00000011
SW17
00000000
00000000
00000000
00000000
00000000
00000000
SW18
00000000
00000000
00000000
00000000
00000000
00000000
SW19
00000000
00000000
00000000
00000000
00000000
00000000
SW20
10000000
10000000
10000000
10000000
10000000
10000000
SW21
00000000
00000000
00000000
00000000
00000000
00000000
SW22
00000000
00000000
00000000
00000000
00000000
00000000
SW23
00000000
00000000
00000000
00000000
00000000
00000000
SW24
00000000
00000000
00000000
00000000
00000000
00000000
SW25
00001000
00001000
00001000
00001000
00001000
00001000
SW26
00000000
00000000
00000000
00000000
00000000
00000000
SW27
00000000
00000000
00000000
00000000
00000000
00000000
SW28
00000000
00000000
00000000
00000000
00000000
00000000
SW29
00000000
00000000
00000000
00000000
00000000
00000000
SW30
00000000
00000000
00000000
00000000
00000000
00000000
#1 SSSW
1 - 44
TYPE
DENMARK
NORWAY
HOLLAND
BELGIUM
AUSTRALIA
FINLAND
SW31
00000000
00000000
00000000
00000000
00000000
00000000
SW32
00000000
00000000
00000000
00000000
00000000
00000000
SW33
00000000
00000000
00000000
00000000
00000000
00000000
SW34
00000000
00000000
00000000
00000000
00000000
00000000
SW35
00000000
00000000
00000000
00000000
00000000
00000000
SW36
00000000
00000000
00000000
00000000
00000000
00000000
SW37
00000000
00000000
00000000
00000000
00000000
00000000
SW38
00000000
00000000
00000000
00000000
00000000
00000000
SW39
00000000
00000000
00000000
00000000
00000000
00000000
SW40
00000000
00000000
00000000
00000000
00000000
00000000
SW41
00000000
00000000
00000000
00000000
00000000
00000000
SW42
00000000
00000000
00000000
00000000
00000000
00000000
SW43
00000000
00000000
00000000
00000000
00000000
00000000
SW44
00000000
00000000
00000000
00000000
00000000
00000000
SW45
00000000
00000000
00000000
00000000
00000000
00000000
SW46
00000000
00000000
00000000
00000000
00000000
00000000
SW47
00000000
00000000
00000000
00000000
00000000
00000000
SW48
00000000
00000000
00000000
00000000
00000000
00000000
SW49
00000000
00000000
00000000
00000000
00000000
00000000
SW50
00000000
00000000
00000000
00000000
00000000
00000000
05:
OFF
OFF
OFF
OFF
OFF
OFF
06:
DIAL
DIAL
DIAL
DIAL
DIAL
DIAL
07:
10
10
10
10
10
10
08:
3429
3429
3429
3429
3429
3429
09:
33.6
33.6
33.6
33.6
33.6
33.6
10:
25 Hz
#2 MENU
25 Hz
25 Hz
1 - 45
25 Hz
25 Hz
25 Hz
TYPE
N.Z
ITALY
SPAIN
PORTUGAL
IRELAND
HONG KONG
SW01
00010000
00010000
00010000
00010000
00010000
00010000
SW02
00000000
00000000
00000000
00000000
00000000
00000000
SW03
00000000
00000000
00000000
00000000
00000000
00000000
SW04
10000000
10000010
10000010
10000010
10000000
10000000
SW05
00000000
00000000
00000000
00000000
00000000
00000000
SW06
10000000
10000000
10000000
10000000
10000000
10000000
SW07
00000000
00000000
00000000
00000000
00000000
00000000
SW08
00000000
00000000
00000000
00000000
00000000
00000000
SW09
00000000
00000000
00000000
00000000
00000000
01000000
SW10
00000000
00000000
00000000
00000000
00000000
00000000
SW11
00000000
00000000
00000000
00000000
00000000
00000000
SW12
00000010
00000010
00000010
00000010
00000010
00000010
SW13
00000000
00000000
00000000
00000000
00000000
00000000
SW14
00000000
00000000
00000000
00000000
00000000
00000000
SW15
00000000
00000000
00000000
00000000
00000000
00000000
SW16
00000011
00000011
00000011
00000011
00000011
00000011
SW17
00000000
00000000
00000000
00000000
00000000
00000000
SW18
00000000
00000000
00000000
00000000
00000000
00000000
SW19
00000000
00000000
00000000
00000000
00000000
00000000
SW20
10000000
10000000
10000000
10000000
10000000
10000000
SW21
00000000
00000000
00000000
00000000
00000000
00000000
SW22
00000000
00000000
00000000
00000000
00000000
00000000
SW23
00000000
00000000
00000000
00000000
00000000
00000000
SW24
00000000
00000000
00000000
00000000
00000000
00000000
SW25
00001000
00001000
00001001
00001000
00001000
00001000
SW26
00000000
10000000
00000000
00000000
00000000
00000000
SW27
00000000
00000000
00000000
00000000
00000000
00000000
SW28
00000000
00000000
00000000
00000000
00000000
00000000
SW29
00000000
00000000
00000000
00000000
00000000
00000000
SW30
00000000
00000000
00000000
00000000
00000000
00000000
#1 SSSW
1 - 46
TYPE
N.Z
ITALY
SPAIN
PORTUGAL
SW31
00000000
00000000
00000000
00000000
00000000
00000000
SW32
00000000
00000000
00000000
00000000
00000000
00000000
SW33
00000000
00000000
00000000
00000000
00000000
00000000
SW34
00000000
00000000
00000000
00000000
00000000
00000000
SW35
00000000
00000000
00000000
00000000
00000000
00000000
SW36
00000000
00000000
00000000
00000000
00000000
00000000
SW37
00000000
00000000
00000000
00000000
00000000
00000000
SW38
00000000
00000000
00000000
00000000
00000000
00000000
SW39
00000000
00000000
00000000
00000000
00000000
00000000
SW40
00000000
00000000
00000000
00000000
00000000
00000000
SW41
00000000
00000000
00000000
00000000
00000000
00000000
SW42
00000000
00000000
00000000
00000000
00000000
00000000
SW43
00000000
00000000
00000000
00000000
00000000
00000000
SW44
00000000
00000000
00000000
00000000
00000000
00000000
SW45
00000000
00000000
00000000
00000000
00000000
00000000
SW46
00000000
00000000
00000000
00000000
00000000
00000000
SW47
00000000
00000000
00000000
00000000
00000000
00000000
SW48
00000000
00000000
00000000
00000000
00000000
00000000
SW49
00000000
00000000
00000000
00000000
00000000
00000000
SW50
00000000
00000000
00000000
00000000
00000000
00000000
05:
OFF
OFF
OFF
OFF
OFF
OFF
06:
DIAL
DIAL
DIAL
DIAL
DIAL
DIAL
07:
10
10
10
10
10
10
08:
3429
3429
3429
3429
3429
3429
09:
33.6
33.6
33.6
33.6
33.6
33.6
10:
25 Hz
IRELAND HONG KONG
#2 MENU
25 Hz
25 Hz
1 - 47
25 Hz
25 Hz
25 Hz
TYPE
MALAYSIA
HUNGARY
SAF
KOREA
CHINA
GERMAN
SW01
00010000
00010000
00010000
00010000
00010000
00010000
SW02
00000000
00000000
00000000
00000000
00000000
00000000
SW03
00000000
00000000
00000000
00000000
00000001
00000000
SW04
10000000
10000000
10000000
10000000
10000000
00000010
SW05
00000000
00000000
00000000
00000000
00000000
00000000
SW06
10000000
10000000
10000000
10000000
10000000
10000000
SW07
00000000
00000000
00000000
00000000
00000000
00000000
SW08
00000000
00000000
00000000
00000000
00000000
00000000
SW09
01000000
00000000
01000000
01000000
01000000
00000000
SW10
00000000
00000000
00000000
00000000
00000000
00000000
SW11
00000000
00000000
00000000
00000000
00000000
00000000
SW12
00000010
00000010
00000010
00000010
00000010
00000010
SW13
00000000
00000000
00000000
00000000
00000000
00000000
SW14
00000000
00000000
00000000
00000000
00000000
00000000
SW15
00000000
00000000
00000000
00000000
00000000
00000000
SW16
00000011
00000011
00000011
00000011
00000011
00000011
SW17
00000000
00000000
00000000
00000000
00000000
00000000
SW18
00000000
00000000
00000000
00000000
00000000
00000000
SW19
00000000
00000000
00000000
00000000
00000000
00000000
SW20
10000000
10000000
10000000
10000000
10000000
10000000
SW21
00000000
00000000
00000000
00000000
00000000
00000000
SW22
00000000
00000000
00000000
00000000
00000000
00001000
SW23
00000000
00000000
00000000
00000000
00000000
00000000
SW24
00000000
00000000
00000000
00000000
00000000
00000000
SW25
00001000
00001000
00001000
00001000
00001000
00001101
SW26
00000000
00000000
00000000
00000000
00000000
00010000
SW27
00000000
00000000
00000000
00000000
00000000
00000000
SW28
00000000
00000000
00000000
00000000
00000000
00000000
SW29
00000000
00000000
00000000
00000000
00000000
00000000
SW30
00000000
00000000
00000000
00000000
00000000
00000000
#1 SSSW
1 - 48
TYPE
MALAYSIA
HUNGARY
SAF
KOREA
CHINA
GERMAN
SW31
00000000
00000000
00000000
00000000
00000000
00000000
SW32
00000000
00000000
00000000
00000000
00000000
00000000
SW33
00000000
00000000
00000000
00000000
00000000
00000000
SW34
00000000
00000000
00000000
00000000
00000000
00000000
SW35
00000000
00000000
00000000
00000000
00000000
00000000
SW36
00000000
00000000
00000000
00000000
00000000
00000000
SW37
00000000
00000000
00000000
00000000
00000000
00000000
SW38
00000000
00000000
00000000
00000000
00000000
00000000
SW39
00000000
00000000
00000000
00000000
00000000
00000000
SW40
00000000
00000000
00000000
00000000
00000000
00000000
SW41
00000000
00000000
00000000
00000000
00000000
00000000
SW42
00000000
00000000
00000000
00000000
00000000
00000000
SW43
00000000
00000000
00000000
00000000
00000000
00000000
SW44
00000000
00000000
00000000
00000000
00000000
00000000
SW45
00000000
00000000
00000000
00000000
00000000
00000000
SW46
00000000
00000000
00000000
00000000
00000000
00000000
SW47
00000000
00000000
00000000
00000000
00000000
00000000
SW48
00000000
00000000
00000000
00000000
00000000
00000000
SW49
00000000
00000000
00000000
00000000
00000000
00000000
SW50
00000000
00000000
00000000
00000000
00000000
00000000
05:
OFF
OFF
OFF
OFF
OFF
OFF
06:
DIAL
DIAL
DIAL
DIAL
DIAL
DIAL
07:
10
10
10
11
13
10
08:
3429
3429
3429
3429
3429
3429
09:
33.6
33.6
33.6
33.6
33.6
33.6
10:
25 Hz
#2 MENU
25 Hz
25 Hz
1 - 49
25 Hz
25 Hz
25 Hz
TYPE
FRANCE
SINGAPORE
CZECH
SLOVENIA
CANADA
JAPAN
SW01
00010000
00010000
00010000
00010000
00000000
00010000
SW02
00000000
00000000
00000000
00000000
00000000
00000000
SW03
00000000
00000000
00000000
00000000
00000000
00000000
SW04
00000010
10000000
10000000
10000000
10000000
10000000
SW05
00000000
00000000
00000000
00000000
00000000
00000000
SW06
10000000
10000000
10000000
10000000
10010000
10000000
SW07
00000000
00000000
00000000
00000000
00000000
00000000
SW08
00000000
00000000
00000000
00000000
00000000
00000000
SW09
00000000
01000000
00000000
00000000
00000000
01000000
SW10
00000000
00000000
00000000
00000000
00000000
00000000
SW11
00000000
00000000
00000000
00000000
00000000
00000000
SW12
00000010
00000010
00000010
00000010
00000010
00000010
SW13
00000000
00000000
00000000
00000000
00000000
00000000
SW14
00000000
00000000
00000000
00000000
00000000
00000000
SW15
00000000
00000000
00000000
00000000
00000000
00000000
SW16
00000011
00000011
00000011
00000011
00000011
00000011
SW17
00000000
00000000
00000000
00000000
00000000
00000000
SW18
00000000
00000000
00000000
00000000
00000000
00000000
SW19
00000000
00000000
00000000
00000000
00000000
00000000
SW20
10000000
10000000
10000000
10000000
10000000
10000000
SW21
00000000
00000000
00000000
00000000
00000000
00000000
SW22
00000000
00000000
00000000
00000000
00000000
00000000
SW23
00000000
00000000
00000000
00000000
00000000
00000000
SW24
00000000
00000000
00000000
00000000
00000000
00000000
SW25
00001001
00001000
00001000
00001000
00001000
00000000
SW26
00000000
00000000
00000000
00000000
00000000
00000000
SW27
00000000
00000000
00000000
00000000
00000000
00000000
SW28
00000000
00000000
00000000
00000000
00000000
00000000
SW29
00000000
00000000
00000000
00000000
00000000
00000000
SW30
00000000
00000000
00000000
00000000
00000000
00000000
#1 SSSW
1 - 50
TYPE
FRANCE
SINGAPORE
CZECH
SLOVENIA
CANADA
JAPAN
SW31
00000000
00000000
00000000
00000000
00000000
00000000
SW32
00000000
00000000
00000000
00000000
00000000
00000001
SW33
00000000
00000000
00000000
00000000
00000000
00000000
SW34
00000000
00000000
00000000
00000000
00000000
00000000
SW35
00000000
00000000
00000000
00000000
00000000
00000000
SW36
00000000
00000000
00000000
00000000
00000000
00000000
SW37
00000000
00000000
00000000
00000000
00000000
00000000
SW38
00000000
00000000
00000000
00000000
00000000
00000000
SW39
00000000
00000000
00000000
00000000
00000000
00000000
SW40
00000000
00000000
00000000
00000000
00000000
00000000
SW41
00000000
00000000
00000000
00000000
00000000
00000000
SW42
00000000
00000000
00000000
00000000
00000000
00000000
SW43
00000000
00000000
00000000
00000000
00000000
00000000
SW44
00000000
00000000
00000000
00000000
00000000
00000000
SW45
00000000
00000000
00000000
00000000
00000000
00000000
SW46
00000000
00000000
00000000
00000000
00000000
00000000
SW47
00000000
00000000
00000000
00000000
00000000
00000000
SW48
00000000
00000000
00000000
00000000
00000000
00000000
SW49
00000000
00000000
00000000
00000000
00000000
00000000
SW50
00000000
00000000
00000000
00000000
00000000
00000000
05:
OFF
OFF
OFF
OFF
OFF
OFF
06:
DIAL
DIAL
DIAL
DIAL
DIAL
DIAL
07:
10
10
10
10
10
10
08:
3429
3429
3429
3429
3429
3429
09:
33.6
33.6
33.6
33.6
33.6
33.6
10:
50 Hz
#1 MENU
25 Hz
25 Hz
1 - 51
25 Hz
25 Hz
25 Hz
TYPE
RUSSIA
ASIA
POLAND
EUROPE2
STANDARD
SW01
00010000
00010000
00010000
00010000
00010000
SW02
00000000
00000000
00000000
00000000
00000000
SW03
00000000
00000000
00000000
00000000
00000000
SW04
10000000
10000000
10000000
10000000
10000000
SW05
00000000
00000000
00000000
00000000
00000000
SW06
10000000
10000000
10000000
10000000
10000000
SW07
00000000
00000000
00000000
00000000
00000000
SW08
00000000
00000000
00000000
00000000
00000000
SW09
00000000
00000000
00000000
00000000
00000000
SW10
00000000
00000000
00000000
00000000
00000000
SW11
00000000
00000000
00000000
00000000
00000000
SW12
00000010
00000010
00000010
00000010
00000010
SW13
00000000
00000000
00000000
00000000
00000000
SW14
00000000
00000000
00000000
00000000
00000000
SW15
00000000
00000000
00000000
00000000
00000000
SW16
00000011
00000011
00000011
00000011
00000011
SW17
00000000
00000000
00000000
00000000
00000000
SW18
00000000
00000000
00000000
00000000
00000000
SW19
00000000
00000000
00000000
00000000
00000000
SW20
10000000
10000000
10000000
10000000
10000000
SW21
00000000
00000000
00000000
00000000
00000000
SW22
00000000
00000000
00000000
00000000
00000000
SW23
00000000
00000000
00000000
00000000
00000000
SW24
00000000
00000000
00000000
00000000
00000000
SW25
00001000
00001000
00001000
00001000
00001000
SW26
00000000
00000000
00000000
00000000
00000000
SW27
00000000
00000000
00000000
00000000
00000000
SW28
00000000
00000000
00000000
00000000
00000000
SW29
00000000
00000000
00000000
00000000
00000000
SW30
00000000
00000000
00000000
00000000
00000000
#1 SSSW
1 - 52
TYPE
RUSSIA
ASIA
POLAND
EUROPE2
STANDARD
SW31
00000000
00000000
00000000
00000000
00000000
SW32
00000000
00000000
00000000
00000000
00000000
SW33
00000000
00000000
00000000
00000000
00000000
SW34
00000000
00000000
00000000
00000000
00000000
SW35
00000000
00000000
00000000
00000000
00000000
SW36
00000000
00000000
00000000
00000000
00000000
SW37
00000000
00000000
00000000
00000000
00000000
SW38
00000000
00000000
00000000
00000000
00000000
SW39
00000000
00000000
00000000
00000000
00000000
SW40
00000000
00000000
00000000
00000000
00000000
SW41
00000000
00000000
00000000
00000000
00000000
SW42
00000000
00000000
00000000
00000000
00000000
SW43
00000000
00000000
00000000
00000000
00000000
SW44
00000000
00000000
00000000
00000000
00000000
SW45
00000000
00000000
00000000
00000000
00000000
SW46
00000000
00000000
00000000
00000000
00000000
SW47
00000000
00000000
00000000
00000000
00000000
SW48
00000000
00000000
00000000
00000000
00000000
SW49
00000000
00000000
00000000
00000000
00000000
SW50
00000000
00000000
00000000
00000000
00000000
05:
OFF
OFF
OFF
OFF
OFF
06:
DIAL
DIAL
DIAL
DIAL
DIAL
07:
10
10
10
10
10
08:
3429
3429
3429
3429
3429
09:
33.6
33.6
33.6
33.6
33.6
10:
25 Hz
#1 MENU
25 Hz
25 Hz
1 - 53
25 Hz
25 Hz
TYPE
U.S.A.
EUROPE
U.K.
SWEDEN
SWISS
AUSTRIA
01:
0
0
0
0
0
0
02:
10
10
10
10
10
10
03:
15
15
15
15
15
15
04:
12
12
12
12
12
12
05:
4
4
4
4
4
4
06:
4
4
1
4
4
4
07:
350
350
350
350
350
350
08:
0
0
0
0
0
0
09:
6
6
6
6
6
6
10:
5500
5500
5500
5500
5500
5500
11:
3500
3500
3500
3500
3500
3500
12:
0
0
0
0
0
0
13:
1300
1300
1300
1300
1300
1300
14:
0
0
0
0
0
0
15:
120
120
120
120
120
120
16:
4
2
2
2
2
2
17:
100
100
100
100
100
100
18:
0
0
0
0
0
0
19:
200
400
400
400
400
400
20:
100
100
100
100
100
100
21
0
0
0
0
0
0
22:
200
400
400
400
400
400
23:
44
44
44
44
44
44
24:
20
10
10
10
10
10
25:
60
60
60
60
60
60
26:
44
44
44
44
44
44
27:
0
0
0
0
0
0
#3
NUMERIC
Param
1 - 54
TYPE
DENMARK
NORWAY
HOLLAND
BELGIUM
AUSTRALIA
FINLAND
01:
0
0
0
0
0
0
02:
10
10
10
10
10
10
03:
15
15
15
15
15
15
04:
12
12
12
12
12
12
05:
4
4
4
4
4
4
06:
4
4
4
4
4
4
07:
350
350
350
350
350
350
08:
0
0
0
0
0
0
09:
6
6
6
6
6
6
10:
5500
5500
5500
5500
5500
5500
11:
3500
3500
3500
3500
3500
3500
12:
0
0
0
0
0
0
13:
1300
1300
1300
1300
1300
1300
14:
0
0
0
0
0
0
15:
120
120
120
120
120
120
16:
2
2
2
2
2
2
17:
100
100
100
100
100
100
18:
0
0
0
0
0
0
19:
400
400
400
400
400
400
20:
100
100
100
100
100
100
21
0
0
0
0
0
0
22:
400
400
400
400
400
400
23:
44
44
44
44
44
44
24:
10
10
10
10
10
12
25:
60
60
60
60
60
60
26:
44
44
44
44
44
44
27:
0
0
0
0
0
0
#3
NUMERIC
Param
1 - 55
TYPE
N.Z
ITALY
SPAIN
PORTUGAL
IRELAND
HONG KONG
01:
0
0
0
0
0
0
02:
10
10
10
10
10
10
03:
15
15
15
15
15
15
04:
12
12
12
12
12
12
05:
4
4
15
4
4
4
06:
4
4
3
4
4
1
07:
350
350
350
350
350
350
08:
0
0
0
0
0
0
09:
6
6
6
6
6
6
10:
5500
5500
5500
5500
5500
5500
11:
3500
3500
3500
3500
3500
3500
12:
0
0
0
0
0
0
13:
1300
1300
1300
1300
1300
1300
14:
0
0
0
0
0
0
15:
120
120
120
120
120
120
16:
2
2
2
2
2
2
17:
100
100
100
100
100
100
18:
0
0
0
0
0
0
19:
400
400
400
400
400
400
20:
100
100
100
100
100
100
21
0
0
0
0
0
0
22:
400
400
400
400
400
400
23:
44
44
44
44
44
44
24:
10
10
10
10
10
10
25:
60
60
60
60
60
60
26:
44
44
44
44
44
44
27:
0
0
0
0
0
0
#3
NUMERIC
Param
1 - 56
TYPE
MALAYSIA
HUNGARY
SAF
KOREA
CHINA
GERMAN
01:
0
0
0
0
0
0
02:
10
10
10
10
10
8
03:
15
15
15
15
15
15
04:
12
12
12
12
12
6
05:
4
4
4
4
4
4
06:
4
4
4
4
4
4
07:
350
350
350
350
350
350
08:
0
0
0
0
0
0
09:
6
6
6
6
6
6
10:
5500
5500
5500
5500
4300
9000
11:
3500
3500
3500
3500
3500
3500
12:
0
0
0
0
0
0
13:
1300
1300
1300
1300
1200
1300
14:
0
0
0
0
0
0
15:
120
120
120
120
120
120
16:
2
2
2
2
2
2
17:
100
100
100
100
100
100
18:
0
0
0
0
0
0
19:
400
400
400
400
400
400
20:
100
100
100
100
100
100
21
0
0
0
0
0
0
22:
400
400
400
400
400
400
23:
44
44
44
44
44
44
24:
10
10
10
10
10
10
25:
60
60
60
60
60
60
26:
44
44
44
44
44
44
27:
0
0
0
0
0
0
#3
NUMERIC
Param
1 - 57
TYPE
FRANCE
SINGAPORE
CZECH
SLOVENIA
CANADA
JAPAN
01:
0
0
0
0
0
0
02:
8
10
10
10
10
10
03:
15
15
15
15
15
15
04:
12
12
12
12
12
12
05:
4
4
4
4
4
4
06:
4
4
4
4
4
4
07:
350
350
350
350
350
350
08:
0
0
0
0
0
0
09:
6
6
6
6
6
6
10:
5500
5500
5500
5500
5500
5500
11:
3800
3500
3500
3500
3500
3500
12:
0
0
0
0
0
0
13:
1300
1300
1300
1300
1300
1300
14:
0
0
0
0
0
0
15:
120
120
120
120
120
120
16:
2
2
2
2
4
4
17:
100
100
100
100
100
100
18:
0
0
0
0
0
0
19:
400
400
400
400
200
200
20:
100
100
100
100
100
100
21
0
0
0
0
0
0
22:
400
400
400
400
200
200
23:
44
44
44
44
44
44
24:
10
10
10
10
20
15
25:
60
60
60
60
60
60
26:
44
44
44
44
44
44
27:
0
0
0
0
0
0
#3
NUMERIC
Param
1 - 58
TYPE
RUSSIA
ASIA
POLAND
EUROPE2
STANDARD
01:
0
0
0
0
0
02:
10
10
10
10
10
03:
15
15
15
15
15
04:
12
12
12
12
12
05:
4
4
4
4
4
06:
4
4
4
4
4
07:
350
350
350
350
350
08:
0
0
0
0
0
09:
6
6
6
6
6
10:
5500
5500
5500
5500
5500
11:
3500
3500
3500
3500
3500
12:
0
0
0
0
0
13:
1300
1300
1300
1300
1300
14:
0
0
0
0
0
15:
120
120
120
120
120
16:
2
2
2
2
2
17:
100
100
100
100
100
18:
0
0
0
0
0
19:
400
400
400
400
400
20:
100
100
100
100
100
21
0
0
0
0
0
22:
400
400
400
400
400
23:
44
44
44
44
44
24:
10
10
10
10
10
25:
60
60
60
60
60
26:
44
44
44
44
44
27:
0
0
0
0
0
#3
NUMERIC
Param
1 - 59
3-6 Test Mode / Factory Mode
This machine is equipped with the test mode to check operations of various functions listed below.
To
enter into the test mode, select TEST MODE in the menu items of the service data and press the OK button.
To enter into the FACTORY MODE, press the Menu button after entering into the TEST MODE.
To end the TEST MODE and the FACTORY MODE, press the Stop/Reset button. Then turn the power
OFF/ON with the power button.
3-6-1 Test Mode/FACTORY Mode Overview
Test mode and FACTORY Mode can be executed by following the menu items from the display.
a) PRINT EEPROM (Test mode)
Can confirm EEPROM information in the printer. Select [3] PRINTER - [4] EEPROM from the
test mode menu, and press the OK button. For the details, please refer to [3-8 Confirmation/3-8-6
EEPROM information print].
b) CD-R calibration (Test mode)
Compensates for label recognition in printing a CD-R label.
c) PANEL (FACTORY MODE)
Tests the functions of operation panel.
d) PRINTER SHUKKEN (FACTORY MODE)
Prints test patterns within the print area.
e) IRDA Test (FACTORY MODE)
Tests the functions of IRDA test.
1 - 60
3-6-2 Test mode menu
TEST MODE
[Menu] button
*[1] SYSTEM TEST
FACTORY MODE
[Menu] button
[1] ROM SUM / CPU SUM
[2] SD RAM
*[2] SCANNER
[2] ADF READ
[3] BOOK READ
[4] SHADING TEST
[6] ENDURANCE
[3] PRINTER
*[1] SHUKKEN PATTERN 1
*[2] SHUKKEN PATTERN 2
*[3] CD-R CHECK PATTERN
*[4] EEPROM
*[5] ENDURANCE
[6] CD-R CALIBRATION
*[4] MODEM
[1] RELAY
[2] TONAL
[3] DTMF
[4] G3 FAX
*[7] SENSOR
[1] DS
[2] DES
[3] TRAY
[4] VALUE
[5] CD-R TRAY
[6] MAIN CAM
[7] PE
[8] U-TURN CAM
[9] ASF CAM
*[8] ETC
[1] INTERFACE
[4] EEPROM CLEAR
[1] INK COUNT
[2] PURGE FLAG
Figure 1-32 Test Mode
1 - 61
" * " indicates that these
are not used in the field.
3-6-3 Factory mode menu
" * " indicates that these
are not used in the field.
FACTORY MODE
[1] PANEL
[2] PRINTER
SHUKKEN
*PURGE
*CD-R
*[3] CCD SELF CHECK
*[4] SCAN
*[5] FILM SCAN
*[6] G3 TX
[7] IRDA
*[8] CR GEAR ADJUST
*[9] CD-R (MANUAL)
Figure 1-33 Factory Mode
1 - 62
3-6-4 Operation Panel Tests
If you select test menu in the FACTORY mode, [1] PANEis displayed. To select the test menu, press
L
the OK button. In this test, check that the display, LED lamps, and keys on the control panel are operating
correctly.
(a) Display test
When the Color Start key is pressed from the Panel menu, patterns in black or in color appear in
LCD Viewer. Check whether each patterns is displayed correctly in the LCD Viewer.
(b) LED lamp test
The LED lamp test is selected by pressing the Color Start key after the display test.
When the Color Start key is pressed, all the lamps on the control panel light. Check for any LED that
does not light during the test.
(c) Operation key test
The Operation key test is selected by pressing the Color Start key after the LED lamp test.
In this test, you press the key corresponding to the displayed character to put it out. The table giving
the correspondence between the characters and the keys is below.
Character Operation key Character Operation key
C
COPY button
W ON/OFF
S
SCAN button
E
Search
I
FILM button
G
Trimming
P
PHOTO button
N
under
2
Two-Sided button
R
Right
M
Menu
K
OK button
T
Settings
L
Left button
U
Upper button
C
Color button
S
Stop/Reset button
M Black button
1 - 63
3-6-5 PRINT TEST
Select SHUKKEN of the PRINTER test from the FACTORY MODE menu to print out the print pattern.
The following items can be checked in the print pattern.
& lt; EEPROM information contents & gt;
On the service test print (sample below), confirm the EEPROM information as shown below. (The
information is given in the upper portion of the printout.)
Destination (model name)
ROM Version
USB serial number
Reserve for factory use
Ink absorber waste ink amount(%)
CDR sensor correction value
xxxx
Vx.xx
USB(xxxxxx)
F
A=xxxxxx
D=xxx.x
CDR(xxxxxx,xxxxxx)
& lt; Print check items & gt;
On the service test print (sample below), confirm the following items:
Check 1 nozzle check pattern: Ink
shall be ejected from all nozzles
Check 2 top of form accuracy: The line shall not extend off the paper.
Check 3 vertical straight lines: The line shall not be broken.
Check 4 halftone: There shall be no remarkable streaks or unevenness.
1 - 64
& lt; Service test print sample & gt;
Check 2 Top of from accuracy
Check 4
Halftone
Check 1
Nozzle check pattern
Check 3
Straight line
Figure 1-34 Service test print
1 - 65
3-6-6 CD-R Calibration
When SPCNT board ass’y, CD-R tray, or a unit or a part of printer (such as Carriage unit, Pump unit)
is replaced, perform the CD-R calibration as follows (registration of CDR sensor compensation value
data).
1. Place A4 plain paper on the Auto Sheet Feeder.
2. From the TEST MODE menu, perform [3] PRINTER - [6] CD-R CALIBRATION to print out a
blank paper.
3. From the TEST MODE menu, perform [3] PRINTER[4] EEPROM to print out the information
and check the CDRS (XXX) item.
If a numeric value appears, it means OK. If (000) appears, it
means NG. (Refer to 3-7-7 EEPROM Information Print.)
If it is NG, repeat the procedure of 1. to 3. shown above, or replace the unit.
3-6-7 IRDA TEST
Press the Menu button and select the FACTORY Test from the Test Mode menu.
From the FACTORY Test mode, press the right cursor button or the left cursor button to select [7]
IRDA. In this test, it is confirmed whether an infrared data communication from a cellular phone is
performed correctly.
Perform the infrared data communication and check that “TEST OK” is
displayed on LCD. Data received in this test is not output.
3-7 Upgrading the version of SPCNT flash ROM
To upgrade the version of flash ROM, always down load via USB interface.
& lt; Flash ROM upgrading file & gt;
The flash ROM upgrading file will be distributed in SSIS at the timing of upgrading the version.
& lt; Upgrading Procedure & gt;
The detailed upgrading procedure will be introduced by a Service Information bulletin when the
version is upgraded.
[Prerequisite (reference)]
- Printer to Personal Computer:
Connect via USB cable. (Connect only one printer to the computer.)
- Environment to be used, OS:
Windows 2000/XP
- Printer driver:
Should be installed in advance.
- Main Unit Mode when down loading the upgrading file:
Set “1” at [#1 SSSW]-[SW29]-[Bit 1] of the service data for the flash ROM upgrading
mode.
1 - 66
3-8 Verification Items
3-8-1 EEPROM information print
& lt; How to read EEPROM information print & gt;
[Print sample]
MP770
V0.20 IF(USB1=1 1284=0) D=004.5 ST=2012/12/12-00:30
ER(ER0=1612 ER1=1602) LPT=2012/12/13-02:16
PC(M=000 R=000 T=003 D=004 C=002)
CLT(BK=2012/12/13-02:22 CL=2012/12/13-02:22)
CH=00001 CT(BK1=040 BK2=000 C=109 M=012 Y=113) IS(BK1=0 BK2=2 C=0 M=2 Y=0
P_ON(S=00014) A_REG=1 M_REG=0
UR(A(BKoe)=000 B(Coe)=000 C(Moe)=000 D(SCoe)=000 E(SMoe)=000 F(PBKoe)=000
G(BKbi)=+02 H(CLbi)=000 I(BK-CL)=-01 J(SCLbi)=000 K(C-SC)=000 L(M-SM)=000)
WP=0117 CDIN(LG=000 PB=000) MSD(000)
PAGE(All=00075 PP=00075 HR+MP=00000 PR+SP+SG=00000 GP=00000 PC=00000 EV=00000)
UCPAGE(All=00051 PP=00051 HR+MP=00000 PR+SP+SG=00000 GP=00000 PC=00000
EV=00000)
BPPAGE(All=00107 BSGP=00000 PC=00000)
CDPAGE(All=00000) EDGE=00000 L=00000 CDR=00000
CDRP=(-00144,+00295) CDRS=(028)
Head TempBK=36.0 Head TempC=32.0 Env Temp=30.0 FF(FF FF FF)
HDEEPROM
V0001
SN=0318-A43D
LN(00000 00000 00001 00003 00001 00000 00000)
ID=04
IL=(BK=000 C=+01 M=000 Y=000 C2=000 M2=000 PBK=000)
Printed items:
1. Model name 2. ROM version 3. Connected I/F (USB1/1284) 4. Waste ink amount 5. Installation date
6. Operator call/service call error record 7. Last printing time
8. Purging count (manual/deep cleaning/timer/dot count/ink tank or print head replacement)
9. Cleaning time (BK/CL)
10. Print head replacement count 11. Ink tank replacement count (pigment BK/dye BK/C/M/Y) 12. Ink
status (pigment BK/dye BK/C/M/Y)
13. Power-on count (soft) 14. Automatic print head alignment by user 15. Manual print head alignment
by user
16. User print head alignment values
(Bkoe/Coe/Moe/SCoe/SMoe/PBKoe/BKbi/CLbi/BK-PCBK/SCLbi/C-SC/M-SM)
17. Wiping count 18. Camera Direct Print-supported device connection record 19. Longest period
where printing stops
20. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro &
Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, Postcard, Envelope)
21. U-turn cassette feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo
Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard,
envelope)
1 - 67
22. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard)
23. Camera Direct print pages (total) 24. Borderless print pages 25. L & 4x6 print pages
26. Number of CD-Rs printed
27. CD-R print position adjustment 28. CD-R sensor correction value
29. Print head temperature (BK/CL) 30. Inside temperature 31. Line inspection information
HDEEPROM
32. Version
33. Serial number
34. Lot number
35. Print head ID
36. Ink ejection level (BK/C/M/Y/C2/M2/PBK)
1 - 68
4. Cleaning Your Machine
This section describes the necessary cleaning procedures for your machine.
4-1 CAUTION
• Be sure to turn OFF the power and disconnectthe power cord before cleaning the machine.
• If you turn OFF the machine, all the documents stored in memory are deleted. Print all the necessary
documents stored in memory before turning OFF the machine.
• Do not use tissue paper, paper towels, or simila materials for cleaning; they can stick to the
r
components or generate static charges. Use a soft cloth to avoid scratching the components.
• Never use volatile liquids such asthinners, benzene, acetone, or any other chemical cleaner to clean
the machine; these can damage the machine's components.
4-2 Cleaning The Exterior
Wipe the machine’s exterior with a clean, soft, lint-free damp cloth.
4-3 Cleaning the Scan area
Wipe the Platen Glass (A) and the inner side of the Document Cover (white area) (B) with a clean,
soft, lint-free cloth moistened with water. Then wipe with a clean, soft, dry, lint-free cloth making
sure not to leave any residue, especially on the Platen Glass. If you have trouble getting the
scanning area clean, wipe with diluted mild detergent (for dish washing).
(A)
(B)
Figure 1-35 Cleaning the Scan area
1 - 69
4-4. Cleaning The Interior
Regularly clean the interior of the machine to avoid deterioration in print quality due to parts being
dirtied by ink or paper dust.
Figure 1-36 Cleaning The Interior
4-5 Cleaning the paper feed roller
Follow this procedure:
1. Connect the power cord, and power on the machine.
2. Remove any paper from the Auto Sheet Feeder and Cassette.
3. Select the paper source with [Feed Switch].
4. Press [Menu] repeatedly until & lt; Maintenance/
Settings & gt; appears, then press [OK] twice.
5. Use [Right cursor ] or [Leftrsor ] to select & lt; Roller Cleaning & gt; .
cu
6. Press [OK].
The machine starts cleaning the roller.
7. When cleaning has finished, repeat steps 3 to 6 for a total of two times.
8. Load A4- or letter-size plain paper in the Auto Sh Feeder or Cassette and repeat steps 3 to 5 an
eet
additional three times.
1 - 70
4-6 Cleaning The Bottom Plate
Follow this procedure:
1. Power on then connect the power cord.
2. Remove any paper from the Auto Sheet Feeder.
3. Prepare a sheet of A4 or Letter size plain paper. Fold it in half along the long edge. Unfold the paper,
then load it in the paper support with the outside edge of the fold facing down.
4. Press [Menu] repeatedly until & lt; Maintenance/
Settings & gt; appears, then press [OK] twice.
5. Use [Right cursor ] or [Leftrsor ] to select & lt; Bottom Cleaning & gt; .
cu
6. Press [OK].
The paper is fed and output.
MEMO:
If this component is still dirty after performing the operation described above, use a clean cotton
bud to remove ink stain, paper powder, and dust around the platen (A).
Figure 1-37 Cleaning the Platen
1 - 71
5. TRANSPORTATION
This section describes the procedures for transporting the printer for returning after repair, etc.
(1) Keep the print head and ink tanks installed in the carriage. [See NOTE (1) on the next page.]
(2) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned
off, the carriage is automatically locked in place.) [See NOTE (2) on the next page.]
(3) To further secure the carriage to prevent movement from the home position during transportation,
make and use a fixing tool in the following procedures:
(a). Fold an A4-sized paper 5 times, and wrap it twice with tape, as shown in Figure A below (to
prevent the fixing tool from caught into the inside of the printer).
(b). Insert the fixing tool between the carriage and the middle flame unit, and securely fix it with
tape, as shown in Figures B and C below.
Note: The tape should be similar to the polyester tape used at shipment, which will not easily be torn or
removed, or leave adhesive on the unit when removed.
Leave a sufficient length of tape to fix the tool so that the tape end is easily seen even when the
access cover is closed, so that the user will remove the tool from the returned printer without fail.
Description of a small piece of paper (example):
Before the machine is powered on, remove this tape and the stuff at the end of the tape (the fixing
tool on the cartridge).
a.
b.
c.
d.
A small piece
of paper
Figure 1-38 How to fix the Carriage
1 - 72
Caution:
(1) If the print head is removed from the printer and left alone by itself, ink (especially the pigment black
ink) is likely to dry. For this reason, keep the print head installed in the printer even during transportation.
(2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress
to the carriage flexible cable, or causing ink leakage, during transportation.
1 - 73
Part 2
Technical Reference
1. NEW TECHNOLOGIES
(1) Dye black ink adoption
In addition to the pigment black ink, dye black ink is adopted in this machine, so that special paper can be
printed in black ink. (For printing plain paper, the pigment black ink is used.)
(2) Automatic Print Head Position Alignment
In this machine, the print head position can be aligned automatically by operating the buttons on the
operation panel and operating from the driver utility.
This is the function to detect the reflection density at the print head position alignment sensor (the same
sensor as the CD-R position detection sensor) and appropriately set the print head position alignment by
scanning the print pattern shown below.
The folloings are detected during the automatic print head position alignment. If an error is detected,
& lt; AUTO HEAD ALIGN ERROR & gt; (LCD message) is displayed.
1) Detecting Paper Size
- Detecting Paper Width (an error is detected if the paper width is too short.)
- Detecting Paper Length (an error is detected if the length is shorter than A4/LTR.)
2) Detecting Print Failure due to no ink ejected
- Detecting Ink Ejecting Status (an error is detected if no ink is ejected.)
& lt; Print Pattern for the Automatic Print Head Position Alignment & gt;
Plain Paper A4/LTR
Pattern for detecting the ink ejecting status
Pattern for detecting the
paper width
Feed direction
Figure 2-1 Print Pattern for the Automatic Print Head Position Alignment
2-1
& lt; Phenomena of predictable troubles and the Solutions (how to avoid the troubles) & gt;
1) Although the paper size is correct (A4/LTR) and the print head position alignment
pattern is printed correctly, an error of the automatic print head position alignment
failure occurs.
[Solution] Set “Align heads manually” to valid at the driver utility special settings,
and perform the print head position alignment manually.
(3) Automatic duplex printing
This function can be used only when the paper size is set to & lt; A4 & gt; or & lt; LTR & gt; .
& lt; Phenomena of predictable troubles and the Solutions (how to avoid the troubles) & gt;
1) The printing surface of paper is dirty. (Cause: Due to accumulated ink mist.)
The phenomena will be the following two types.
a) A vertical line is printed incorrectly (stain on the platen rib).
[Solution] Clean the interior of the main unit.
b) A holizontal stain is printed around 10 mm from the top edge of paper (back side)
(stain in the interior of the double side unit).
[Solution] Replace the ASF unit.
(4) Making Multiple Copies of an Entire Document (Collation)
When making multiple copies of a documet with more than one page, you have them delivered in sorted
sets.
(Example): To copy three sets of a 3-page document (Page a, b, c in order) with the electronic sort.
The copied paper is delivered in order of (c, b, a), (c, b, a), (c, b, a).
2-2
2. CLEANING MODE AND AMOUNT OF INK PURGED
To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed
before the start of printing, except in the following cases:
- Cleaning on arrival: Performed when the access cover is closed.
- Cleaning by dot count: Performed after ejection of paper (or after printing on the back side of paper
when auto duplex printing is performed).
- Manual cleaning / deep cleaning: Performed manually.
& lt; Cleaning mode list & gt;
Condition
*Black: Pigment-based black Color: Dye-based black, cyan, magenta, yellow
Details
Amount of ink
used(g)
0.45(BK)
1.50(Color)
Est. required time
(sec)
On arrival of the printer
(All in sequence)
First and second cleaning after shipped from
the plant.
Dot count cleaning*1
(Black/Color)
When the specified number of dots are printed
since the previous Black/Color cleaning. (Cyan
and magenta dots are counted by large and small
nozzles separately.)
0.14(BK)
0.50(Color)
30(BK)
35(Color)
Timer cleaning - 0*2
(Black only)
If 24 to 60 hours have elapsed since the previous
Black cleaning till the start of the next printing.
0.14(BK)
30(BK)
Timer cleaning - 1
(Black only)
If 60 to 96 hours have elapsed since
the previous Black cleaning till the start of
0.14(BK)
30(BK)
the next printing.
If 96 to 120 hours have elapsed since the previous
Black cleaning till the start of the next printing.
0.14(BK)
30(BK)
If 120 to 336 hours have elapsed since the
previous Black/Color cleaning till the start of the
next printing
0.14(BK)
0.50(color)
30(BK)
35(color)
If 336 to 504 hours have elapsed since the
previous Black/Color cleaning till the start of the
next printing
0.45(BK)
1.00(Color)
60
If 504 to 720 hours have elapsed since the
previous Black/Color cleaning till the start of the
next printing
0.45(BK)
1.00(Color)
60
If 720 to 1080 hours have elapsed since the
previous Black/Color cleaning till the start of the
next printing
0.45(BK)
1.00(Color)
60
If 1080 to 2160 hours have elapsed since the
previous Black/Color cleaning till the start of the
next printing
0.78(BK)
1.00(Color)
60
If 2160 to 4320 hours have elapsed since the
previous Black/Color cleaning till the start of the
next printing
1.58(BK)
1.00(Color)
65
If 4320 to 8640 hours have elapsed since the
previous Black/Color cleaning till the start of the
next printing
1.58(BK)
1.00(Color)
65
(All in sequence)
If 8,640 or longer hours have elapsed since the
previous Black/Color cleaning till the start of the
next printing
1.58(BK)
1.00(Color)
65
At print head replacement
When the print head is removed and installed.
0.45(BK)
1.50(Color)
70
0.30(BK)
1.00(Color)
45
(All in sequence)
30(BK)
35(color)
Timer cleaning - 2
(Black only)
Timer cleaning - 3*3
(Black/Color)
Timer cleaning - 4
(All in sequence)
Timer cleaning - 5
(All in sequence)
Timer cleaning - 6
(All in sequence)
Timer cleaning - 7
(All in sequence)
Timer cleaning - 8
(All in sequence)
Timer cleaning - 9
(All in sequence)
Timer cleaning - 10
(All in sequence)
At ink tank replacement
(Black/Color)
2-3
70
Condition
Details
Amount of ink
used(g)
- Via the operation panel (All at the same time
Manual cleaning
only)
(Black/Color/All at the sametime)
- Via the printer driver (Selectable from Black,
45
0.14(BK)
0.50(Color)
Color, or All at the same time)
Via the printer driver (Selectable from Black,
Deep cleaning
(Black/Color/All at the same time)
Color, or All at the same time)
(All at the same time)
30(BK)
40(Color)
65
1.58(BK)
1.00(Color)
If the print head has not been
0.30(BK)
1.00(Color)
capped before power-on
Est. required time
(sec)
(All at the same time)
45(BK)
50(Color)
45
(All in sequence)
(All in sequence)
*1: The dots since the previous cleaning are counted by Black and Color separately. For this reason, the cleaning mode may differ according
to Black or Color.
*2: When 24 to 60 hours have elapsed since the previous Black cleaning, timer cleaning - 0 is performed. However, this cleaning will be
conducted up to 5 times from the printer installation, and no further timer cleaning - 0 will be performed.
*3: The period of time since the previous cleaning is counted by Black and Color separately. For this reason, the cleaning mode may differ
according to Black or Color.
2-4
3. Print Mode
(1) Copy
INK
(Column: Number
of Colors)
Print Quality
PP
PP
Two-sided
printing
PP White/Bk
PP White/Bk
Two-sided
printing
PR
SP
(GP/HR/IJPC/
other photo)
OHP
Mode
Resolution(dpi)
BK
:BCI-3eBK
C
:BCI-6C 5pl
M
:BCI-6M 5pl
Y
:BCI-6Y
k
:BCI-6BK
c
:BCI-6C 2pl
m
:BCI-6M 2pl
(”CMcm” shown in a column means printing in the mixture of CM5pl/cm2pl.)
5
color draft
150x600
CMYBK
1 pass
4
-
3
color standard
2
color fine
1200x1200dpi
CMYBK
1 pass
1200x1200dpi
CMYBKcm
4 passes
No. of passes
Mode
Resolution(dpi)
color draft
color standard
No. of passes
Mode
Resolution(dpi)
1200x1200dpi
CMYBK
1 pass
1200x1200dpi
CMYBKcm
4 passes
W/B draft
W/B standard
W/B fine
No. of passes
Mode
Resolution(dpi)
150x600
BK
1 pass
600x600dpi
CMYBK
1 pass
600x600dpi
CMYBKcm
4 passes
W/B draft
W/B standard
W/B fine
150x600
CMYBK
1 pass
1200x1200dpi
CMYBK
1 pass
1200x1200dpi
CMYBKcm
4 passes
color and W/B fine
filme copy
1200x1200dpi
CMYcmk
6 passes
filme copy
1200x1200dpi
CMYcmk
6 passes
-
color fine
150x600
CMYBK
1 pass
1
No. of passes
Mode
Resolution(dpi)
No. of passes
Mode
Resolution(dpi)
No. of passes
Mode
Resolution(dpi)
-
-
-
-
-
1200x1200dpi
CMYcmk
4 passes
color and W/B fine
-
-
1200x1200dpi
CMYcmk
4 passes
-
-
-
-
-
color and W/B fine
-
-
No. of passes
2-5
1200x1200dpi
CMYBKcm
4 passes
-
-
(2) Standard Color Printing (at PC Printer Driver)
Defult setting
Can be set at Main tab
custom setting
Inktank
5 color : BCI-3eBK / 6BK / 6C / 6M / 6Y
4 color *1 : BCI-3eBK / 6C / 6M / 6Y
4 color *2 : BCI-6BK / 6C / 6M / 6Y
3 color : BCI-6C / 6M / 6Y
1 color : BCI-3eBK
paper type
Drv.UI
Custom
Plain paper (PP)
Print Quality
Resolution(dpi)
Pass
Print control Ink
Photo Pater Pro (PR) Print Quality
PR-101
Resolution(dpi)
Pass
Print control Ink
Sper Photo Paper
Print Quality
SP-101/SG-101
Resolution(dpi)
Pass
Print control Ink
Matte Photo Paper
Print Quality
MP-101
Resolution(dpi)
Pass
Print control Ink
Glossy Photo Paper Print Quality
GP-401
Resolution(dpi)
Pass
Print control Ink
Super Photo Paper
Double Side
Print Quality
SP-101D
Resolution(dpi)
Pass
Print control Ink
High Resoluton Paper Print Quality
HR-101S
Resolution(dpi)
Pass
Print control Ink
Postal Card
Print Quality
Resolution(dpi)
Pass
Print control Ink
Postal Card for Inkjet
printer
Print Quality
Resolution(dpi)
CD-R(Commend)
230V only
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
CD-R(Other)
230V only
Fast
5
Custom
600x600
1 pass
4 color*1
& lt; ―
4
Draft
600x600
1 pass
4 color*1
Draft
1200x1200
2 pass-Bidirectional
4 color*2
Pass
Print control Ink
Print Quality
Resolution(dpi)
Transparncy
CF-102
T-Shirt Transfers
TR-301
Other Photo Paper
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
2-6
― & gt;
2
High
1200x1200
4 pass
4 color*1
High
1200x1200
6 pass
4 color*2
High
1200x1200
6 pass
4 color*2
High
1200x1200
6 pass
4 color*2
High
1200x1200
6 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
2 pass
5 color
Draft
1200x1200
3 pass
4 color*2
3
Standard
1200x1200
1 pass
4 color*1
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
High
1200x1200
6 pass
4 color*2
High
1200x1200
6 pass
4 color*2
High
1200x1200
4 pass
5 color
Standard
1200x1200
High
1200x1200
3 pass
4 color*2
Standard
1200x1200
4 pass
5 color
High
1200x1200
6 pass
3 color
Draft
1200x1200
4 pass-Bidirectional
4 color*2
Draft
1200x1200
4 pass-Bidirectional
4 color*2
High
1200x1200
8 pass
4 color*2
4 pass
4 color*2
High
1200x1200
6 pass
5 color
Standard
1200x1200
6 pass-Bidirectional
4 color*2
Standard
1200x1200
6 pass-Bidirectional
4 color*2
High Quality
1
Custom
4800x1200
16 pass
4 color*2
High
1200x1200
8 pass-Bidirectional
4 color*2
High
1200x1200
8 pass-Bidirectional
4 color*2
(3) Standard Gray Scale Printing (at PC Printer Driver)
Paper Type Drv.UI
Custom
Plain Paper Print Quality
Resolution(dpi)
Pass
Print control Ink
Postal Card Print Quality
Resolution(dpi)
Pass
Print control Ink
Fast
5
Custom
300x300
1 pass
1 color
& lt; ―
4
Draft
300x300
1 pass
1 color
3
Standard
600x600
1 pass
1 color
Standard
600x600
2 pass
1 color
― & gt;
2
High
600x600
4 pass
1 color
High
600x600
4 pass
1 color
High Quality
1
(4) Borderless Printing (at PC Printer Driver)
Paper Type
Plain Paper
Photo Paper Pro
PR-101
Super Photo Paper
SP-101/SG-101
Matte Photo Paper
MP-101
Glossy Photo Paper
GP-401
Super Photo Paper
Double Side
SP-101D
Postal Card
Drv.UI
Custom
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
Fast
5
& lt; ―
4
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
Postal Card for Inkjet
printer
Print Quality
Resolution(dpi)
Pass
Print control Ink
Other Photo Paper
Print Quality
Resolution(dpi)
Pass
Print control Ink
Draft
1200x1200
2 pass
4 color*2
2-7
― & gt;
2
High Quality
1
High
1200x1200
6 pass
4 color*2
High
1200x1200
6 pass
4 color*2
High
1200x1200
6 pass
4 color*2
High
1200x1200
6 pass
4 color*2
Custom
4800x1200
16 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
2 pass
4 color*2
Draft
1200x1200
3 pass
4 color*2
3
Standard
1200x1200
2 pass-Bidirectional
4 color*2
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
4 pass
4 color*2
High
1200x1200
6 pass
4 color*2
High
1200x1200
4 pass
4 color*2
Standard
1200x1200
3 pass
4 color*2
High
1200x1200
8 pass
4 color*2
High
1200x1200
4 pass
4 color*2
(5) Duplex Printing (at PC Printer Driver)
Paper Type
Plain paper
Super Photo Paper
Double Side
SP-101D
Postal Card
Drv.UI
Custom
Print Quality
Resolution(dpi)
Pass
Print control Ink
Fast
5
Custom
600x600
1 pass
4 color*1
& lt; ―
4
Draft
600x600
1 pass
4 color*1
Postal Card for Inkjet
printer
Print Quality
*Supporting Duplex
Resolution(dpi)
Printing only in using
Pass
the Postal Card application Print control Ink
Draft
1200x1200
2 pass
4 color*2
― & gt;
2
High
1200x1200
4 pass
4 color*1
Standard
1200x1200
4 pass
4 color*2
Standard
1200x1200
2 pass
5 color
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
3
Standard
1200x1200
1 pass
4 color*1
High
1200x1200
6 pass
4 color*2
High
1200x1200
4 pass
5 color
Standard
1200x1200
4 pass
4 color*2
High Quality
1
High
1200x1200
6 pass
4 color*2
(6)Camera Direct Printing (at PC Printer Driver)
Paper type
Photo Paper Pro
PR-101
Super Photo Paper
SP-101/SG-101
Drv.UI
Custom
Print Quality
Resolution(dpi)
Pass
Print control Ink
Print Quality
Resolution(dpi)
Pass
Print control Ink
Fast
5
& lt; ―
4
2-8
3
― & gt;
2
High
1200x1200
6 pass
4 color*2
High
1200x1200
6 pass
4 color*2
High Quality
1
4. FAQ(Problems Specific to the MP760 and Corrective Actions)
No
*
Function
Phenomenon
Condition
Cause
Corrective action
Possible call or complaint
1
C
Print results
Margin
(approx. .3mm)
-Paper feeding from the cassette,
Photo Paper Plus Double Sided
(A4), orderless printing, printing
on the back side of paper
-In the low temperature and low
humidity environment
-In the printer driver, increase the
amount of extension.
-Change the paper feeding method
from the cassette to the auto sheet
feeder.
-A margin appears on
printouts.
-Paper feeds at an angle.
2
B
Print results
-Skewed paper
feeding
-Printing on the
platen
-Plain paper
-In the high temperature and
high humidity environment
-If paper is curled, straighten it.
-Try printing on the other side of
paper.
-Paper feeds at an angle.
-Printing is performed on
the platen.
-The back side of paper
gets smeared.
3
B
Print results
Variation in the top
of form accuracy
-A5 or legal size
-In the low temperature and low
humidityenvironment
-Not solved even when the
number of sheets stacked in the
auto sheet feeder or the cassette
is reduced
-Set the top margin to 4mm or
more.
-Print start position
varies.
4
B
Print results
-Skewed paper
feeding
-Margin
-Photo Paper Plus Double Sided
-2L size (Japan only)
-In the printer driver, increase the
amount of extension.
-Change the paper feeding method
from the cassette to the auto sheet
feeder.
-A margin appears on
printouts.
-Paper feeds at an angle.
5
C
Safety during Carriage lock lever
transportation dislocation
-With the print head and tanks
installed
-The phenomenon occurred in
the freight handling test
When returning the repaired
printer to the user, insert the fixing
tool(A4 plain paper folded 5
times) between the main case and
the carriage, and fix it with tape.
[See Part5. Transportation]
During transportaion for
return after repair, Ink
dries, and no ink is
ejected.
Due to decrease of paper
feed capability in the low
temperature and low
humidity environment
2-9
No
*
Function
Phenomenon
Condition
Cause
Corrective action
Possible call or complaint
6
A
Print results
Soiling on the back
side of paper (lines
or streaks parallel
to the paper feed
direction)
-After continuous borderless
printing of small sized paper
(such as 4x6), when a larger
sized paper (such as A4) is
rinted.
-With Photo Paper Plus Double
Sided or postcards, the
phenomenon is likely to be
noticeable and to be complained
of by users, as printing is
performed on both sides of such
paper.
In borderless printing,
printing is performed to
the size slightly larger
than the paper size, and
ink off the paper is
absorbed by the platen's
ink absorber. Absorbed
ink may attach to the
platen rib(s) after several
dozen sheets are printed,
causing soiling at the
leading edge of paper or
on the back side of paper.
1.Perform Bottom plate cleaning
(from the printer driver) up to 3
times*1.
*1: Change the paper in each
Bottom plate cleaning. The
cleaning can end when paper dose
not get any soiling.
2.If soiling on the paper still
remains after 3 times of Bottom
plate cleaning, wipe the platen
rib(s) and their surroundings with
a cotton swab.
-Paper gets smeared.
-The back side of paper
gets smeared.
7
B
Print results
Soiling on paper in
automatic duplex
printing (lines or
streaks
perpendicular to
the paper feed
direction)
-Automatic duplex printing
(Photo Paper Plus Double Sided,
postcards, plain paper)
On the rib(s) inside the
sheet feed unit used for
duplex printing, ink mist
may accumulate,
smearing paper.
Cleaning by user:
1. Perform Bottom plate cleaning
(from the printer driver) up to 3
times*1.
*1: Change the paper in each
Bottom plate cleaning. The
cleaning can end when paper does
not get any soiling.
2. If soiling on the paper still
remains after 3times of Bottom
plate cleaning, wipe the platen
rib(s) and their surroundings with
a cotton swab.If the phenomenon
persists after conducting 1 and 2,
servicing is required.
Service:
Wipe any soiling or dirt off from
the sheet feed unit and the bottom
case unit ribs*2.
cleaning was performed,
and the platen ribs were
cleaned with cotton swab,
paper gets smeared.
2 - 10
No
8
*
C
Function
Print results
Phenomenon
Condition
Cause
Corrective action
Possible call or complaint
Scratches on paper
-PP-101D, PP-101, PR-101,
SG-101, etc.
-Paper feeding from the cassette
-Multiple number of sheets
loaded
-Paper is scratched.
-Marks appear on printed
paper.
-Change the paper feeding method
from the cassette to the auto sheet
feeder.
-If automatic duplex printing is
performed, cancel it, and, by
setting only a single sheet of paper
in the auto sheet feeder, manually
print each side of paper.
Scratches on the PF
return lever due to paper
feeding from the cassette,
and duplex printing path.
*2 Location to clean in servicing when soiling on paper in automatic duplex printing persists:
BOTTOM CASE UNIT
SHEET FEED UNIT
* Occurrence level:
A: The symptom is likely to occur frequently. (Caution required)
B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.
C:The symptom is unlikely to be recognized by the user, and no practical issues are assumed.
2 - 11
Part 3
Appendix
1. PIXMA MP760 Specification
& lt; GENERAL & gt;
Printer
Scanner
Copy
Facsimile
Memory Card
Memory Card Slot
Media
Data Storage
YES
YES
YES
NO
YES
YES
CF(Type I/II)
Micro Drive
Smart Media
SD/miniSD*
Multi Media Card
xD-PictureCard*
Memory Stick/Memory Stick Pro/Memory Stick
Duo*/Memory Stick Pro Duo*/Magicgate
Memory Stick Magicgate Memory Stick
Duo*
*At Adapter
YES
YES
YES
JPEG (DCF/CIFF/Exif2.21under /JFIF)
DPOF
Plain paper
A4/Letter: Borderless, Print index (up to 80
images) Photo Paper Pro, Super White Paper,
High Resolution Paper, Glossy Photo Paper,
Photo Paper Plus Semi-Gloss, Matte Photo Paper:
A4: Borderless, Print index
A4 (up to 80 images)
READ
WRITE
Photo-Direct print
Applicable Image
Supported layouts
Camera Direct (Pictbridge) Paper size
Default (Photo Paper Plus Glossy 10 x 15 cm/4 " x
6 " ), 10 x 15cm/4 " x 6 " (Photo Paper Plus Glossy,
Photo Paper Pro, Photo Paper Plus Semi-Gloss,
Glossy Photo Paper, Photo Sticker*), 13x 18
cm/5 " x 7 " (Photo Paper Plus Glossy)**, A4/8.5 "
x 11 " (Photo Paper Plus Glossy A4/Letter, Photo
Paper Pro A4/Letter,Photo Paper Plus Semi-Gloss
A4/Letter, Glossy Photo Paper A4/Letter), Credit
Card size (Glossy Photo Paper)*
* This setting is available for specified Canon
Cameras only.
** If using a Canon PictBridge-compatible
camera, you can select it.
Layout
Default (Borderless), Borderless, Bordered,
2-up/4-up/9-up/16-up*
* When 4 " x 6 " is selected from “Paper size”,
these options may be available in “Layout”.
Print Modes
Camera Direct (Bubble Jet Direct)
Compatible Paper
DPOF support
Card #1 (Photo Paper Pro 4 " x 6 " /101.6 x 152.4
mm),Card #2 (Photo Paper Plus Glossy, Photo
Paper Plus Semi-Gloss,or Glossy Photo Paper 4 "
x 6 " /101.6 x 152.4 mm),Card #3 (Photo Paper
Plus Glossy 5 " x 7 " /127.0 x 177.8 mm),LTR
(Photo Paper Pro, Photo Paper Plus Glossy, Photo
PaperPlus Semi-Gloss, or Glossy Photo Paper
3-2
Letter size)A4 (Photo Paper Pro, Photo Paper Plus
Glossy, Photo Paper Plus Semi-Gloss, or Glossy
Photo Paper A4 size)
Layout Print
Standard: Borderless, Bordered, Index Print:
16-80 images (Depending on the size of print
media)
Photo Index Sheet
Power Consumption
YES
Size
MAX
Standby
Standby
Copy(Casette, Copy)
Unit
Scanning Section
Printing Section
Including Tray
Weight
Standard
Noise
Durability
Approx. 40W
Approx. 20W
None
52dB (A) max.
5 years
15,000 pages
18,000 pages (Color/Black & White)
19 1/8 in.(W) x 18 5/8 in.(D) x 12 3/8 in.(H)
(W486mm*D472mm*H314mm)
(With the Paper Support and the Paper
Output Tray closed)
19 1/8 in.(W) x 21 1/8 in.(D) x 12 3/8 in.(H)
(W486mm x D538mm x H314 mm (H))
(With the Paper Support, the Paper Output
Tray, and both extensions opened)
13.7kg (Including Print Head and Ink Tank
+0.2kg
& lt; Scanner Function & gt;
Type
Reading System
ADF
Reading Resolution
Flatbet
2400dpi staggerd CCD
NO
2400 x 4800 dpi max
Sensor Type
Gradation bit
Color (Input)
Color (OutPut)
Gray (Input)
Gray (Output)
Maximum Document Size
Effective Scanning Width (mm)
Local Scan Driver
TWAIN
WIA
48bit
24bit
16bit
8bit
216 mm x 297 mm
216 mm
YES
YES
& lt; Printer Function & gt;
ASF
Size
Paper Materials
Printing resolution
Printing Speed (page/min)
Printing direction
Printable area (none printable area form each edge)
Printing Cartrige
Product Name
Print Yield
YES
A4, A5, B5,
4 " x 6 " , LTR, LGL
Plane paper, other
4800 x 1200 dpi
25 ppm (BK) / 17 ppm (Color)
Bi-direction
3.4mm right/left edge,
3mm top, 2mm bottom
QY6-0049
approx. 900 pages
(Black 1,500 character std pattern, Plain std
mode)
approx. 1,300 pages
(ISO JIS-SCID No.5 pattern, Plain std mode)
approx. 480 pages
Black (BCI3eBK)
Yellow (BCI-6Y)
3-3
(ISO JIS-SCID No.5 pattern, Plain std mode)
approx. 480 pages
(ISO JIS-SCID No.5 pattern, Plain std mode)
approx. 640 pages
(ISO JIS-SCID No.5 pattern, Plain std mode)
approx. 2,000 pages
(ISO JIS-SCID No.5 pattern, Plain std mode)
Magenta (BCI-6M)
Cyan (BCI-6C)
Black (BCI-6BK)
Ink Remaining Detection
Detection Method
Paper Capacity
YES
prism + Dot count
Maximally 50 sheets
(Plain 75g/m2)
YES
YES
YES
Borderless Printing
Silent Mode Printing
CD-R Label Print
& lt; Copy Function & gt;
Copy Print Resolution
Black & White
Color
Copy speed
Ink Jet Black & White (Draft)
Color(Fast)
Scanning Density Adjustment
Manual
Multipule Copies
Preset RE Ratio
Enlarge
Max.
4” x 6” - & gt; TR
5” x 7” - & gt; TR
Reduction
100%
A4 - & gt; TR
Zoom
Zooming Range
Auto Magnification Selection (AMS)
Image Quality
B & W
Color
Energy Saving Mode
Image Combination
2 in 1
4 in 1
Image Repaet ( Auto/Manu )
Mirror Image
Seal Copy
Name Card Copy
Postcard Copy
Borderless Copy
Poster
Fit to Page
Entire Document
600 x 600 dpi (Normal mode)
1200 x 1200 dpi (Normal mode)
25 ppm
17 ppm
YES
9 positions
99
YES
YES
YES
YES
YES
YES
YES
25-400 %
YES
Fast, Normal, Fine (photo)
Fast, Normal, Fine (photo)
YES (15 min/ 1 hour/ 4 hour/ 8 hour)
YES
YES
NO
YES/YES
NO
YES
YES
NO
YES
NO
YES
NO
& lt; Function & gt;
Memory Backup
Image Data Backup
Image Memory
Backup Contents
Backup IC
User Data, Service Data etc.
128 kbit EEPROM (battery unnecessary)
NO
Approx 5MB
3-4
PRINTED IN JAPAN (IMPRIME AU JAPON)
CANON INC.
PIXMA MP180 / MP460
SERVICE REFERENCE MANUAL
(Differences from the base models, PIXMA MP170 / MP450, only)
Part 1: MAINTENANCE
1. Maintenance
2. Error Display
3. Repair
Part 3: APPENDIX
2. Connector Location and Pin Layout
3. Specifications
Attachment 1: PARTS LIST (for Asia)
QY8-13AX-010
First Edition: June 16, 2006
Second Edition: June 23, 2006
Canon Inc.
(1/1)
Part 1: MAINTENANCE
1. Maintenance
1-3. Product Life
(1) Machine
Same as the MP170 and MP450.
(2) Ink cartridge
Standard
BK
CL
PG-40
CL-40
348
355
(2,165)
Black document (ISO/IEC 19752)*1
Color document (ISO/IEC FCD24712)*1
Photo (4 " x 6 " )*2
Note:
( ):
*1:
*2:
Units: pages
High capacity
BK
CL
PG-50
CL-51
510
547
(3,275)
(3,350)
308
120
(5,590)
560
198
Estimated supplemental yield
Black/Color document: Declared yield value in accordance with ISO/IEC FCD24711. Values obtained by
continuous printing.
Photo (4 " x 6 " ): When printing Canon standard patterns on 4 " x 6 " Photo Paper Plus Glossy continuously
with the default settings of Photo Paper Plus Glossy using Windows XP printer driver in borderless
printing mode and Windows XP Photo Printing Wizard.
Declared yield value determined based on Canon standard method referring to ISO/IEC FCD24712.
2. Error Display
2-1. Operator Call Errors
- The error, " WASTE INK NEAR FULL " (MP170) or " The waste ink absorber is almost full " (MP450),
deleted.
- The error U161, " CHECK INK " (MP170) or " The following ink may have run out " (MP450), deleted.
- Add the following error.
MP460 LCD
MP180 LCD
Error [Error
Solution
Remarks
code]
The ink absorber is
almost full.
Press [OK] to
continue printing.
Contact the service
center.
REQ. SEVICE SOON
Warning: The ink
absorber becomes
almost full.
[1700 for the main
ink absorber, 1710
for the platen ink
absorber]
(2/2)
Pressing the OK button
will clear the error, and
enable printing.
At repair:
F
replacement, replace
- the bottom case unit
(MP180: QM3-1362
MP460: QM3-1364),
or
- the ink absorber kit
(MP180: QY5-0149
MP460: QY5-0151)
For platen ink absorber
replacement, replace
- the platen ink absorber
(QC1-6014), and
- the ink absorber kit
(MP180: QY5-0149
MP460: QY5-0151)
The service call
error, indicating the
ink absorber is full,
is likely to occur
soon.
2-1.
Operator Call Errors
Error [Error code]
Solution
(Replacement of listed parts, which are likely to
be faulty)
Main ink absorber full [5B00]
Platen ink absorber full [5B10]
3. Repair
3-3. Adjustment / Settings
(7) Service mode
Function
Ink absorber counter reset
Ink absorber counter value
setting
Main ink absorber:
- Bottom case unit
MP180: QM3-1362
MP460: QM3-1364
- Ink absorber kit
MP180: QY5-0149
MP460: QY5-0151
Platen ink absorber:
- Platen ink absorber (QC1-6014)
- Ink absorber kit
MP180: QY5-0149
MP460: QY5-0151
Procedures
See " Service mode operation
procedures " below.
See " Service mode operation
procedures " below.
& lt; Service mode operation procedures & gt;
Time(s)
LED indication
Function
4 times
Green
Ink absorber counter reset
(ON/OFF)
12 times Green
Button and LCD test
(ON/OFF)
13 times Orange (Alarm)
Ink absorber counter value setting
14 times
or more
Return to the menu selection.
(3/3)
Remarks
The main ink absorber counter and
the platen ink absorber counter can be
reset separately.
If the value of the main ink absorber
counter is 7% or more, replace the
bottom case unit or ink absorber
(inside the bottom case unit).
The value can be set for the main ink
absorber counter and the platen ink
absorber counter separately.
Remarks
See " Ink absorber counter value
setting procedures " below.
& lt; Ink absorber counter resetting procedures & gt;
1) In the ink absorber counter resetting mode, press the Stop/Reset button the specified number of
time(s) according to the ink absorber whose counter should be reset to 0%.
Time(s)
LED indication
Ink absorber
0 times
Green
Main ink absorber
(ON/OFF)
1 time
Orange (Alarm)
Platen ink absorber
2 times
Green
Both the main and platen ink absorbers
(ON/OFF)
& lt; Ink absorber counter value setting procedures & gt;
1) In the ink absorber counter value setting mode, press the Stop/Reset button the specified number
of time(s) according to the ink absorber whose value should be transferred to the EEPROM.
Time(s)
LED indication
Ink absorber
0 times
Green
Main ink absorber
(ON/OFF)
1 time
Orange (Alarm)
Platen ink absorber
2 times
Green
Both the main and platen ink absorbers
(ON/OFF)
3 times
Orange (Alarm)
Return to the ink absorber counter value setting mode
or more
2) Press the ON/OFF button to proceed to the next step.
3) The ink absorber counter value can be set in 10% increments by pressing the Stop/Reset button.
Press the Stop/Reset button the appropriate number of time(s) to select the value which is
closest to the actual ink amount in the ink absorber.
Time(s)
Ink absorber counter value to be set (%)
0 times
0%
1 time
10%
2 times
20%
3 times
30%
4 times
40%
5 times
50%
6 times
60%
7 times
70%
8 times
80%
9 times
90%
10 times Not valid.
or more
Press the ON/OFF button to return to the ink absorber counter value setting mode.
4) Press the ON/OFF button to set the selected value to the EEPROM
3-4.
Verification Items
(1) Service test print
& lt; EEPROM information contents & gt;
On the service test print (sample below), confirm the EEPROM information as shown below. (The
information is given in the upper portion of the printout.)
MPxxx M=Vxxx D=xxx.x USB(xxxxxx)
JPN JPN JPN JPN JPN JPN JPN
JPN JPN JPN JPN JPN JPN JPN
MPxxx:
M=Vxxx:
D=xxx.x:
Model name
ROM version
Ink amount in the main ink absorber (%)
(4/4)
USB(xxxxxx):
JPN:
USB serial number
Destination
& lt; Print check items & gt;
On the service test print (sample below), confirm the following items:
- Check 1, nozzle check pattern:
Ink shall be ejected from all nozzles.
- Check 2, top of form accuracy:
The lines shall not extend off the paper.
- Check 3, vertical straight line accuracy:
The lines shall not be broken.
& lt; Service test print sample & gt;
Check 2: Top of form
Check 1: Nozzle check pattern
Check 3: Vertical straight line accuracy
(5/5)
(2) EEPROM information print
& lt; How to read EEPROM information print & gt;
Print sample:
MP460 JPN V1.00 ST=2006/05/30-16:41 LPT=2006/07/04-10:25
ER(ER0=1000 ER1=5100) P_ON(S=00001) MSD(000)
IF(USB1=1) PC(M=000 R=000 T=011 D=000 C=000)
D=008.0 Ps 000.0
TPAGE(TTL=00022 COPY=00005)
CLT(2006/06/02-11:34)
CT(BK_ST=002 BK_HC=002 CL_ST=000 CL_HC=000)
IS(BK=0 M=0 C=0 Y=0)
IC(BK=02150 M=02435 C=02001 Y=02081)
A_REG=0 M_REG=1
CDIN(PB=000 OPB=000) BTIN=0
PAGE(All=00145 PP=00112 HR+MP=00000 PR+SP+SG=00033 GP=00000 PC=00000 EV=00000)
CDPAGE(All=00000)
EDGE=00000 L=00031 BTPAGE=00000
& lt; Direct & gt;
LG=01 Japanese
CDI=000 CDP=000
CDD-PR (L=00020 2L=00000 PC=00000 A4=00000)
CDD-SP (L=00020 2L=00000 PC=00000 A4=00000)
CDD-MP (L=00020 2L=00000 PC=00000 A4=00000)
DCD-PP (L=00020 2L=00000 PC=00000 A4=00000)
DCD-FPP (L=00020 2L=00000 PC=00000 A4=00000)
DCD-MPP (L=00020 2L=00000 PC=00000 A4=00000)
PrnB=00000 SC=00000 Seal=00000
& lt; Scanner & gt;
SC=00000 SCAN_ER(ER0=0000 ER1=0000)
SC-dpi(75=00000 150=00000 300=00000 600=00000 1200=00000 2400=00000)
SG(GY=00000 CL=00000)
& lt; Copy & gt;
MCASF(PP=00000 SP+PR+GP=00000 OTH=00000)
CCASF(PP=00000 HR+MP=00000 PR+SP+SG=00000 GP=00000 PC=00000)
- EEPROM Information & lt; Hex. & gt; Printed items:
1: Model name (Destination)
2: ROM version
3: Installation date
4: Last printing time
5: Operator call / service call error record
6: Power-on count (soft-power-on)
7: Longest period of non-printing
8: I/F connection (USB1)
9: Purging count (M = manual cleaning, R = deep cleaning, T = timer cleaning, D = cleaning by dot
count, C = cleaning at ink cartridge replacement)
10: Ink amount in the ink absorber (D = main, Ps = platen)
11: Total print pages (TTL = total, COPY = number of copying sheets)
12: Last cleaning time
13: Ink cartridge replacement count (Black standard, black high capacity, color standard, color high
capacity)
14: Ink status (BK/M/C/Y)
(6/6)
15:
16:
17:
18:
19:
20:
Total ink consumption amount (BK/M/C/Y)
Half-automatic print head alignment on the machine
Manual print head alignment via the MP driver
Camera Direct print-supported device connection record (Canon PictBridge, other PictBridge)
Bluetooth-supported device connection record
Number of pages fed from ASF (total, plain paper, High Resolution Paper & Matte Photo Paper,
Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo
Paper, Postcard, Envelope)
21: Camera Direct print pages in total
22: Borderless print pages
23: L & 4x6 print pages
24: Print pages via Bluetooth connection
& lt; Direct & gt;
25: Language setting
26: Number of times a memory card is inserted
27: Total Card Direct print pages
28: Memory Card Direct print pages: Photo Paper Pro (4x6, 5x7, postcard, A4/LTR)
29: Memory Card Direct print pages: Photo Paper Plus Glossy (4x6, 5x7, postcard, A4/LTR)
30: Memory Card Direct print pages: Matte Photo Paper (4x6, 5x7, postcard, A4/LTR)
31: Camera Direct print pages: Photo Paper (4x6, 5x7, postcard, A4/LTR)
32: Camera Direct print pages: Fast Photo Paper (4x6, 5x7, postcard, A4/LTR)
33: Camera Direct print pages: Matte Paper (4x6, 5x7, postcard, A4/LTR)
34: Print Beam pages fed
35: Business Card / Credit Card size paper pages fed
36: Sticker pages fed
& lt; Scanner & gt;
37: Total number of scanning
38: Scanning error status history
39: Number of scanning by the scanning resolution (75/150/300/600/1200/2400 dpi)
40: Number of scanning by the scanning tone (grayscale/color)
& lt; Copy & gt;
41: Number of monochrome copy pages fed from ASF (plain paper, Photo Paper Plus Glossy &
Photo Paper Pro & Photo Paper Plus Semi-gloss & Glossy Photo Paper, other paper)
42: Number of color copy pages fed from ASF (plain paper, High Resolution Paper & Matte Photo
Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy
Photo Paper, postcard)
- Printer EEPROM information dump in hex (Address 00h to FFh) –
(7/7)
Part 3: APPENDIX
2. Connector Location and Pin Layout
2-1. Main Board
CN201 (IrDA) (MP460 only)
No.
Signal name
1
S-GN
2
IR RXD
3
IR TXD
4 to 8
+3.3V
Ground
Receiving data signal
Sending data signal
Power supply
CN405 (Remote debugger)
No.
Signal name
1
TXD
2
RXD
3
GND
4
+3.3V
Sending data signal
Receiving data signal
Ground
Power supply
Function
Function
(8/8)
2-6.
Carriage Board (Print Head Connector)
[Color print head]
No.
Signal name
1
HENB2
2
HCLK
3
B_HLAT
4
B_DATA_C
5
B_DIA
6 to 11 GND
12 to 15 --16
ID4
17 to 22 VH
23
--24
SGND
25
DATA_M
26
VHT
27
VID
28
B_HVDD
29
DATA_Y
30
B_CNO
31
B_HE1
[Black print head]
No.
Signal name
1
SGND
2
A_HCLK
3
A_HLAT
4
A_DATA_EVEN
5
A_DIA
6 to 11 GND
12 to 15 --16
ID2
17 to 22 VH
23
--24
SGND
25
SGND
26
A_VHT
27
A_VID
28
A_HVDD
29
A_DATA_ODD
30
A_CNO
31
A_HENB0
Function
Heat enable
Print head clock
Latch signal
C serial data
Diode sensor anode
Ground
Not used
Print head ID
Print head drive 24V
Not used
Ground
M serial data
Power supply for power transistor inside the print head
Power supply for ID reading
Print head logic power supply
Y serial data
Print head contact detection signal
Heat enable
Function
Ground
Print head clock
Latch signal
Even nozzle data
Diode sensor anode
Ground
Not used
Print head ID
Print head drive 24V
Not used
Ground
Ground
Power supply for power transistor inside the print head
Power supply for ID reading
Print head logic power supply
Odd nozzle data
Print head contact detection signal
Heat enable
(9/9)
3.
Specifications
& lt; Machine & gt;
Throughput
Approx. 52 sec. (PP-101 4x6, borderless printing, default settings)
For reference:
Black
Color
Print media
specifications
Acoustic noise level
(highest print quality)
& lt; Copy & gt;
Copy speed *1
& lt; Card Direct Printing & gt;
Memory card drive
Throughput *2
Custom 5
22 ppm
17 ppm
Standard
13.7 ppm
9.0 ppm
Transparency CF-102 deleted.
- Printing from a computer:
- Copying:
Approx. 44.5 dB
Approx. 48.0 dB
Approx. 53 sec.
Supported
memory card
Compact Flash TYPE I/II, Microdrive, SmartMedia Card,
Memory Stick, Memory Stick PRO, SD card, MultiMedia
Card (ver. 3.31), xD-Picture Card*, miniSD card*, Memory
Stick Duo*, Memory Stick PRO Duo*
* Adapter
Approx. 67 sec. (MP460)
Approx. 66 sec. (MP180)
& lt; Camera Direct Printing & gt;
Supported digital
Digital cameras and digital video cameras supporting PictBridge
cameras
Throughput *3
Approx. 66 sec.
*1:
Document copy speed is based on copying the manuscript " ISO/IEC FCD24712: Newsletter " (digital data printed
by offset) using default settings on plain paper.
Copy speed may vary depending on document complexity, copy mode, page coverage, type of paper used, etc.
and does not take into account warming up time.
*2:
When printing a 6 megapixel image taken by certain Canon digital camera from a memory card on default
settings using Photo Paper Plus Glossy without border.
Actual print speed may vary depending on image data, print mode, type of paper and type of memory card
used.
*3:
When printing a 6 megapixel image taken by certain Canon digital camera from PictBridge on default settings
using Photo Paper Plus Glossy without border.
Actual print speed may vary depending on image data, print mode, type of paper used and device that the printer
is connected to.
(10/10)
iP4300
SIMPLIFIED SERVICE MANUAL
1.
PRODUCT LIST
2.
PRODUCT SPECIFICATIONS
3.
ERROR DISPLAY
4.
REPAIR
5.
SERVICE MODE
6.
EXTERNAL VIEW / PARTS LIST
7.
TROUBLESHOOTING FLOWCHART
8.
SPECIAL NOTES ON SERVICING
9.
PRODUCT TECHNICAL INFORMATION
APPENDIX 1:
SERVICE TEST PRINT
APPENDIX 2:
EEPROM INFORMATION PRINT
QY8-13BA-000
Rev. 00
July 25, 2006
Canon Inc.
1
1.
PRODUCT LIST
1-1.
Main Units
Product name
Product code
Canon Inkjet Printer Q30-4210-000
iP4300
Q30-4213-000
Q30-4210-000
Q30-4213-000
1-2.
1438B001AA
1438B002AA
1438B003AA
1438B004AA
1438B006AA
1438B007AA
1438B008AA
1438B009AA
1438B011AA
1438B012AA
1438B013AA
1438B014AA
1438B015AA
1438B016AA
Production q'ty
(for 3 months)
JPN
US
CA
LAM
EUM
EMB
GB
EUM / EMB
AU
ASA
HK
CN
TW
KR
194,000
49,000
340,000
25,000
Accessories
Print head
Ink tanks
(Japan / Non-Japan)
BCI-9BK / PGI-5BK
BCI- 7eBK / CLI-8BK
BCI- 7eC / CLI-8C
BCI- 7eM / CLI-8M
BCI- 7eY / CLI-8Y
CD / DVD tray*1
8cm CD / DVD adapter*1
Power cord
*1: Not for the US and KR
models.
Consumables
Product name
Canon Ink Tank
BCI-9BK
BCI-7eBK
BCI-7eC
BCI-7eM
BCI-7eY
Canon Ink Tank
PGI-5BK
CLI-8BK
CLI-8C
CLI-8M
CLI-8Y
1-3.
Destination
Product code
Destination
0372B001AA
0364B001AA
0365B001AA
0366B001AA
0367B001AA
JP
0628B001AA to 0628B005AA
0620B001AA to 0620B005AA
0621B001AA to 0621B005AA
0622B001AA to 0622B005AA
0623B001AA to 0623B005AA
001:
002:
003:
004:
005:
Optional Unit
No optional units.
2
EUR / OCN
AMR
ASA
W/O BOX
AMR S
Remarks
2.
PRODUCT SPECIFICATIONS
2-1.
Printer Specifications
Type
Paper feeding
method
Resolution
Throughput
(Target value)
Desktop serial color inkjet printer
Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing*)
* Not supported in the US and KR models
9,600 dpi x 2,400 dpi (Max.)
Photo (“4x6”) *1
PP-101/Standard/Borderless:
Camera Direct*2 4 " x6 " borderless
For reference:
Bk text (Plain paper/Fine pattern)
Max Speed (Custom Setting 5)
Standard
Color (Plain paper/Fine pattern)
Max Speed (Custom Setting 5)
Standard
Approx. 36 sec.
Approx.101 sec
: 30ppm
: 14.8ppm
: 24ppm
: 11.6ppm
*1:
Based on Canon standard pattern. Print speed may vary depending on
System configuration, interface, software, document complexity, print mode,
page coverage, type of paper used and does not take into account data
processing time on host computer.
*2:
When printing a 6 megapixel image taken by certain Canon digital camera
from PictBridge on default settings using Photo Paper Plus Glossy without
border.
Actual print speed may vary depending on image data, print mode, type of
paper used and device that the printer is connected to.
Note:
Printing direction
Print width
Interface
Computer
Camera Direct
Paper feed
ASF
Stacking
capacity
Paper weight
Paper
specifications
Cassette
Stacking
capacity
Paper weight
Notations for the Americas should be confirmed with the related marketing section
of each sales company in the Americas.
Bidirectional, uni-directional
Max. 203.2 mm (216 mm in borderless printing)
USB 2.0 Hi-Speed
PictBridge with a PictBridge-supported digital camera, digital video camera, or
camera-equipped mobile phone
Max. 13 mm (Approx. 150 sheets of 64 g/m2 plain paper)
64 to 105 g/m2, Canon specialty paper 273 g/m2 at the maximum
Plain paper:
A4, A5, B5, Letter, Legal, custom
Super White Paper
SW-201:
A4, Letter
High Resolution Paper
HR-101N:
A4, Letter
Photo Paper Pro
PR-101:
A4, Letter, 4x6, 4x8, 8x10, Wide
Photo Paper Plus Glossy
PP-101:
A4, Letter, 4x6, 5x7
Photo Paper Plus Semi-gloss
SG-201/101: A4, Letter, 4x6, 8x10
Glossy Photo Paper
GP-401:
A4, Letter, 4x6, Credit Card
GP-501/502: A4, Letter, 4x6
Matte Photo Paper
MP-101:
A4, Letter, 4x6
Photo Paper Plus Double Sided PP-101D:
A4, Letter, 5x7
Photo Stickers
PS-101
T-shirt Transfer
TR-301:
A4
Envelope:
DL-size, COM #10
Max. 13 mm (Approx. 150 sheets of 64 g/m2 plain paper)
64 to 105 g/m2, Canon specialty paper 273 g/m2 at the maximum
3
Paper
specifications
DVD / CD print
Supported media
Media size
(diameter)
Print operation
Acoustic noise
(Target value)
Environmental
requirements
Power supply
External dimensions
Weight
Related standards
Serial number
location
Remaining ink
amount detection
Paper type detection
Print head alignment
2-2.
Same as the ASF, except that the Legal and Credit Card sizes and Photo Stickers
cannot be used in the cassette.
CD / DVD printable media
120 mm / 80 mm
Front loading
Approx. 34.0 dB
(Highest print quality settings: Photo Paper Pro, Custom 1, paper feeding from the
ASF)
During operation
Temperature 5C to 35C (41F to 95F)
Humidity
10%RH to 90%RH (no condensation)
Non operation
Temperature 0C to 40C (32F to 104F)
Humidity
5%RH to 95%RH (no condensation)
Power supply voltage Frequency
Power consumption Standby
Power-off
AC 100 to 240 V
50/60 Hz
Approx. 11 W
Approx. 1.0 W Approx. 0.5 W
With the trays retracted:
Approx. 445 (W) x 303 (D) x 160 (H) mm
With the trays extended: Approx. 445 (W) x 582 (D) x 338 (H) mm
Approx. 6.5 kg, including the print head / ink tanks
Electromagnetic radiance:
VCCI, FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC, Gost-R
Electrical safety:
Electrical Appliance and Material Safety Law (DENAN), UL, C-UL, CB Report, CE
Mark, GS, Gost-R, FT, SASO, CCC, SPRING, Korea EK, IRAM (Argentine)
Environmental regulations:
RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany),
Energy Star, Eco Mark, Law on Promoting Green Purchasing
On the carriage flexible cable holder (visible when the access cover is open)
Available (detection by optical method and dot count, enabled at default)
Not available
Available (automatic or manual alignment via the printer driver Maintenance tab, or
automatic alignment via the Resume/Cancel button in Camera Direct Printing,
automatic alignment at default)
Product Life
(1)
Printer
Specified print volume or the years of use, whichever comes first.
- Print volume: 13,000 pages
- Black: 5,200 pages (Black 1,500 character pattern)
- Color: 3,900 pages (7.5% duty per color pattern)
300 pages (A4, photo, borderless printing)
2,700 pages (4 x 6, photo, borderless printing)
900 pages (Postcard, photo, borderless printing)
- 3 years of use
(2)
Print head
- Print volume:
29,400 pages
4
(3)
Ink tank (target value)
() Estimated Supplemental Yield
Average Yield
Color document (ISO/IEC FCD24712)*1
Photo (4 " x 6 " ) *2
PGI-5BK
CLI-8BK
CLI-8C
CLI-8M
CLI-8Y
520pages
(5,220)pages 890pages 670pages 700pages
(3,095)pages (1,305)pages 387pages 271pages 291pages
*1
Color document: Declared yield value in accordance with ISO/IEC FCD24711.
Values obtained by continuous printing.
*2
" Photo (4 " " x 6 " " ): When printing Canon standard patterns on 4 " " x 6 " "
& lt; Photo Paper Plus Glossy & gt; continuously with the default settings of & lt; Photo Paper Plus Glossy & gt;
using Windows XP printer driver in borderless printing mode and Windows XP Photo Printing
Wizard. "
Declared yield value determined based on Canon standard method referring to
ISO/IEC FCD24712.
#
2-3.
Ink yield may vary depending on texts/photos printed, applications software used, print mode
and type of paper used.
Print Head Specifications
Type
Print head
Ink color
Ink tank
Weight (Net)
Supply method
Part number
2-4.
Single head with 5 removable ink tanks (each color)
Pigment-based BK:
512 nozzles, 600 dpi, 30 pl
Dye-based BK / C / M / Y: 512 x 6 nozzles, 1,200 dpi, 1 pl / 5 pl (C / M), 5 pl (BK / Y)
(Two 512 nozzles for C and M respectively)
Pigment-based black
Dye-based black, cyan, magenta, yellow
Japan:
BCI-9BK (pigment-based), BCI-7eBK / C / M / Y (dye-based)
Others: PGI-5BK (pigment-based), CLI-8BK / C / M / Y (dye-based)
Print head: Approx. 60 g
As a service part (not including ink tanks)
QY6-0061-000
Supported Ink Tanks
Pigment-based
ink
BCIPGIBICModel
Destination 9BK
5BK 7eBK
PIXUS iP4300 Japan
O
X
O
PIXMA iP4300 Others
X
O
X
O:
X:
Dye-based ink
BCI7eC
O
X
BIC7eM
O
X
BCI7eY
O
X
CLI8BK
X
O
CLI8C
X
O
CLI8M
X
O
CLI8Y
X
O
Usable
Not usable
Note: The ink tanks for the Japanese model are not compatible with those for the other models. Be
sure to use the appropriate ink tanks in servicing.
5
3.
ERROR DISPLAY
Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected
to the printer.
3-1.
Operator Call Errors (Alarm LED Blinking in Orange)
Alarm LED
blinking in
orange
2 times
Error [Error code]
Solution
Set the paper in the ASF, and press the
Resume/Cancel button.
No CD / DVD tray. [1001]*1
Set the CD / DVD tray, and press the
Resume/Cancel button.
No paper in the cassette.
[1003]
Set the paper in the cassette, and press
the Resume/Cancel button.
No CD / DVD. [1002]*1
3 times
No paper. (ASF) [1000]
Set a CD or DVD in the CD / DVD tray
(which is ejected at error occurrence),
and insert the CD / DVD tray in the proper
position. Then, press the Resume/Cancel
button.
Paper jam. [1300]
Remove the jammed paper, and press
the Resume/Cancel button.
Remarks
Error in paper feeding from the
ASF.
Paper jam in the rear guide.
[1303]
Error in the duplexing transport
unit.
Paper jam in the under
guide. [1304]
Error in paper feeding from the
cassette.
Front door close error.
[1250]
4 times
Open the paper output tray.
The error is indicated if the paper
output tray is closed at start of a
print job, or while a print job is
being performed.
No ink. [1600]
Replace the empty ink tank(s), or press
the Resume/Cancel button.
Pressing the Resume/Cancel
button will exit the error without ink
tank replacement, however, ink
may run out during printing.
Ink tank not installed. [1660] Install the applicable ink tank(s) properly,
and confirm that the LED's of all the ink
tanks light red.
5 times
The print head is not
installed. [1401]
Install the print head properly.
Print head temperature
sensor error. [1403]
Faulty EEPROM data of the
print head. [1405]
Print head hardware error.
[1682]
6
(Operator Call Errors cont'd)
Alarm LED
blinking in
orange
Error [Error code]
Solution
Inner cover open. [1841]*2
Close the inner cover, and press the
Resume/Cancel button.
Inner cover open during
printing on paper. [1846]*2
Close the inner cover, and press the
Resume/Cancel button.
Inner cover open during
printing on paper (print
continuable). [1851]*1
6 times
Remarks
Close the inner cover, and press the
Resume/Cancel button.
Close the inner cover, and press the
Inner cover open during
printing on paper (print NOT Resume/Cancel button to clear the error.
The paper being printed at error
continuable). [1856]*1
occurrence will be ejected without printing
the remaining data for the ejected paper,
then printing will resume from the next
page.
Inner cover closed during
CD / DVD printing (print
continuable). [1850]*1
Inner cover closed during
CD / DVD printing (print
NOT continuable). [1855]*1
7 times
Open the inner cover which functions as
the CD / DVD tray feeder, set the CD /
DVD tray in the feeder, and press the
Resume/Cancel button.
Open the inner cover, and press the
Resume/Cancel button to clear the error.
The CD or DVD being printed at error
occurrence will be ejected without printing
the remaining data for the ejected CD or
DVD, then the next print job will be done.
Multiple ink tanks of the
Replace the wrong ink tank(s) with the
same color installed. [1681] correct one(s).
Ink tank in a wrong position. Install the ink tank(s) in the correct
[1680]
position.
8 times
Warning: The ink absorber Pressing the Resume/Cancel button will
becomes almost full. [1700 / exit the error, and enable printing.
1701 (Japan)]
9 times
The connected digital
camera or digital video
camera does not support
Camera Direct Printing.
[2001]
Remove the cable between the camera
and the printer.
10 times
Automatic duplex printing
cannot be performed.
[1310]
Press the Resume/Cancel button to eject
the paper being used at error occurrence.
Printing will resume from on the front side
of the next page.
Data which was to be printed on
the back side of paper at error
occurrence is skipped (not
printed).
11 times
Failed in automatic print
head alignment. [2500]
Press the Resume/Cancel button.
- If paper is being fed at error occurrence,
the error is indicated after the paper is
ejected.
- If the error occurs, the print head
alignment values are not changed.
- After exit from the error by the
Resume/Cancel button, the automatic
print head alignment will not be re-done.
The error is indicated when the
pattern is not printed due to no ink
or non-ejection of ink, when the
sensor's AD value is incorrect, or
when the paper is shorter than the
specified length.
7
The service call error, indicating
the ink absorber is full, is likely to
occur soon.
(Operator Call Errors cont'd)
Alarm LED
blinking in
orange
Error [Error code]
Solution
13 times
The remaining ink amount
unknown. [1683]
Replace the applicable ink tank with a
new one, and close the top cover.
Printing with a once-empty ink tank can
damage the printer.
To continue printing without replacing the
ink tank(s), press the Resume/Cancel
button for 5 sec. or longer to disable the
function to detect the remaining ink
amount. After the operation, it is recorded
in the printer that the function to detect
the remaining ink amount was disabled.
14 times
Ink tank not recognized.
[1684]
Ink tank not recognized.
[1410 to 1414]
An error occurred in an ink tank (the ink
tank LED is turned off). Replace the ink
tank(s).
Each error code corresponds to each ink
tank, from left (the opposite side of the
home position) to right, respectively.
16 times
No ink. [1688]
The error is indicated when raw
ink is detected but the dot count
number exceeds the threshold of
complete exhaustion of ink.
A non-supported ink tank is installed (the
ink tank LED is turned off). Install the
supported ink tanks.
15 times
Remarks
Replace the empty ink tank(s), and close
the top cover.
Printing with an empty ink tank can
damage the printer.
To continue printing without replacing the
ink tank(s), press the Resume/Cancel
button for 5 sec. or longer to disable the
function to detect the remaining ink
amount. After the operation, it is recorded
in the printer that the function to detect
the remaining ink amount was disabled.
*1: Only for models supporting CD / DVD printing
*2: Only for models not supporting CD / DVD printing
8
Ink tank positioning (from left to
right):
BK, PigBK, Y, M, C
The error is indicated when " no
raw ink " is detected and when the
dot count number exceeds the
threshold of complete exhaustion
of ink.
3-2.
Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (Power LED), or
Alarm LED Lit in Orange)
Cycles of blinking in
orange and green
Solution
(Replacement of listed parts, which are likely to be
faulty)
Error [Error code]
2 times
Carriage error [5100]
3 times
Line feed error [6000]
4 times
Purge cam sensor error [5C00]
5 times
ASF (cam) sensor error [5700]
6 times
Internal temperature error [5400]
7 times
Ink absorber full [5B00 / 5B01 (Japan)]
8 times
Print head temperature rise error [5200]
9 times
EEPROM / NVRAM error [6800]
10 times
VH monitor error [B200]
11 times
Carriage lift mechanism error [5110]
12 times
AP position error [6A00]
13 times
Paper feed position error [6B00]
14 times
Paper feed cam sensor error [6B10]
15 times
USB Host VBUS overcurrent [9000]
16 times
Pump roller sensor error [5C20]
19 times
Ink tank position sensor error [6502]
20 times
Other hardware error [6500]
Power LED turned off,
Alarm LED lit
ROM error
- Print head (QY6-0061)
- Print head (QY6-0061)
Power LED lit,
RAM error
Alarm LED lit
*1: Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM
information print). If the counter value is 7% or more, also replace the ink absorber kit (QY5-0176) when replacing
the logic board ass'y. See 5. SERVICE MODE, for details.
9
3-3.
(1)
Warnings
Printer (no LED indications)
Displayed warning
Remarks
Low ink
Status indication only.
Print head temperature rise
If the print head temperature is high when the access cover is opened,
the warning is displayed*1.
When the print head temperature falls, the warning is released.
Protection of excess rise of the print head If the print head temperature exceeds the specified limit, a Wait is
temperature
inserted during printing.
*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the access
cover is opened.
10
5.
SERVICE MODE
Function
Service test print
- Model name
- Destination
- ROM version
- USB serial number
- Ink absorber counter value
(ink amount in the ink
absorber)
- CD / DVD sensor correction
value
- Ink system function check
result
- CD / DVD sensor correction
result
EEPROM initialization
Ink absorber counter reset
LF correction
Left margin correction
Destination settings
Procedures
See " Service mode operation
procedures " below.
See " Service mode operation
procedures " below.
See " Service mode operation
procedures " below.
See " Service mode operation
procedures " below.
See " Service mode operation
procedures " below.
See " Service mode operation
procedures " below.
Remarks
Set a sheet of A4 or letter size paper in
the ASF.
For print sample, see APPENDIX 1,
SERVICE TEST PRINT.
The following items are NOT
initialized, and the shipment arrival flag
is not on:
- USB serial number
- Destination settings
- Ink absorber counter value
- CD / DVD correction value
- LF correction value
- Left margin correction value
- Record of disabling the function to
detect the remaining ink amount
If the ink absorber counter value is 7%
or more, replace the ink absorber kit.
Note: At the end of the service mode, press the Power button. The paper lifting plate of the sheet feed
unit will be raised.
& lt; Service mode operation procedures & gt;
1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the
Power button. (DO NOT release the buttons. The Power LED lights in green to indicate that a
function is selectable.)
2)
While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power
button.)
3)
While holding the Power button, press the Resume/Cancel button 2 times, and then release both
the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the
Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm
LED.)
4)
When the Power LED lights in green, press the Resume/Cancel button the specified number of
time(s) according to the function listed in the table below. (Each time the Resume/Cancel button is
pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting
with Alarm LED.)
15
Time(s)
0 times
LED indication
Green (Power) Power off
Function
1 time
Orange (Alarm) Service test print
2 times
Green (Power)
3 times
Orange (Alarm) EEPROM initialization
4 times
5 times
Green (Power) Ink absorber counter resetting
Orange (Alarm) Destination settings
6 times
7 times
Green (Power) Print head deep cleaning
Orange (Alarm) CD / DVD check pattern print
After entering the destination
settings mode, press the
Resume/Cancel button the specified
number of time(s) to select the
destination.
(Cleaning of both black and color)
Not used in servicing.
8 times
Green (Power)
Not used in servicing.
EEPROM information print
10 times
CD / DVD print position correction
(horizontal: X direction)
Orange (Alarm) CD / DVD print position correction
(vertical: Y direction)
Green (Power) LF correction
11 times
Remarks
When the print head is not installed,
the carriage returns and locks in the
home position capped.
See APPENDIX 1, SERVICE TEST
PRINT.
See APPENDIX 2, EEPROM
INFORMATION PRINT.
Orange (Alarm) Left margin correction
9 times
Not used in servicing.
12 to 15 Green / Orange Return to the menu selection
times
(Power / Alarm)
16 times Orange (Alarm) Return to the menu selection
or more
Note: If the Resume/Cancel button is pressed 16 or more times, the Alarm LED lights steadily without
any changes.
& lt; Destination settings procedures & gt;
In the destination settings mode, press the Resume/Cancel button the specified number of time(s)
according to the destination listed in the table below, and press the Power button.
Time(s) LED indication
Destination
CD / DVD print
0 times
Green (Power) No change of the destination
1 time
Orange (Alarm) Japan
Supported
2 times
Green (Power) Korea
Not supported
3 times
Orange (Alarm) US
Not supported
4 times
Green (Power) Europe
Supported
5 times
Orange (Alarm) Australia
Supported
6 times
Green (Power) Asia
Supported
7 times
Orange (Alarm) China
Supported
8 times
Green (Power) Taiwan
Supported
9 times
Orange (Alarm) Canada / LAM
Supported
10 times
Green (Power) Return to the menu selection
or more
Note: After setting the destination, confirm the model name in service test print or EEPROM
information print. (See APPENDIX 1, SERVICE TEST PRINT or APPENDIX 2, EEPROM
INFORMATION PRINT.)
& lt; LF correction procedures & gt;
After replacement of the feed roller ass'y or logic board ass'y in repair servicing or in refurbishment
operation, adjust the line feeding.
16
Details:
Print the LF correction pattern on a sheet of paper. Select the Pattern No. (0 to 2) in which
streaks or lines are the least noticeable, press the Resume/Cancel button the same number
of time(s) as the selected Pattern No., then press the Power button.
1)
In the LF correction mode, press the Resume/Cancel button the specified number of times
according to the paper to be used in LF correction listed in the table below, then press the Power
button. (Set a sheet of selected paper in the ASF.)
Time(s)
Paper
1 time
HR-101
2 times
GF-500, Office Planner
3 times
HP BrightWhite
4 times
Canon Extra, STEINBEIS
Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light
alternately, Alarm in orange and Power in green.
- If the Resume/Cancel button is NOT pressed, and only the Power button is pressed, the
printer remains in the LF correction mode.
- If the Resume/Cancel button is pressed 5 times or more, then the Power button is
pressed, the printer returns to the service mode menu selection.
2)
The LF correction pattern for the selected paper is printed.
17
3)
In the printout, select the Pattern No. in which streaks or lines are the least noticeable, press the
Resume/Cancel button the same number of time(s) as the selected Pattern No., then press the
Power button.
3-1)
3-2)
LF correction value
Selected pattern number Number of times the Resume/Cancel button is pressed
1
1 time
0
0 times
2
2 times
Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs
light alternately, Alarm in orange and Power in green.
- If the Resume/Cancel button is pressed 3 times or more, then the Power button is
pressed, the printer returns to the service mode menu selection.
The selected LF correction value is written to the EEPROM, and the printer returns to the
service mode menu selection.
& lt; Left margin correction procedures & gt;
Adjust the left margin for duplex printing or printing from the cassette, in the same way as performed at
the production site.
1)
Duplex printing from the ASF and cassette
In the left margin correction mode, press the Resume/Cancel button 1 time, then press the Power
button 1 time. Duplex printing is performed from the ASF and cassette.
Number of times the
Resume/Cancel
Operation
button is pressed (L)
0 times
No operation
1 time
Duplex printing from the ASF and cassette
2 times or more
Return to the service mode menu selection (no writing to the EEPROM)
18
From each paper source (ASF and cassette), 2 sheets of paper are ejected. The first sheet is
blank, and the left margin correction pattern is printed on the second sheet.
Printing sequence: For detail, see the flowcharts below.
i) A sheet of paper feeds from the ASF, and ejected blank (single-sided printing).
ii) A sheet of paper feeds from the ASF. Nothing is printed on the front side, and the pattern is
printed on the back side (duplex printing).
iii) A sheet of paper feeds from the cassette, and ejected blank (single-sided printing).
iv) A sheet of paper feeds from the cassette. The pattern is printed on both sides of paper
(duplex printing).
A total of 4 sheets are ejected.
After this, set the correction value to the EEPROM in the steps below.
2)
Selection of the parameter mode for left margin correction
Press the Resume/Cancel button the specified number of time(s) according to the parameter
mode listed in the table below, then press the Power button.
Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately,
Alarm in orange and Power in green.
Number of times the
Resume/Cancel
Parameter mode
button is pressed (M)
0 times
Duplex printing from the ASF and cassette
1 time
Back side of paper fed from the ASF
2 times
Front side of paper fed from the cassette
3 times
Back side of paper fed from the cassette
4 times or more
Return to the service mode menu selection (after writing to the EEPROM)
3)
Setting of the left margin correction value ( " + " means to increase the left margin)
Press the Resume/Cancel button the specified number of time(s) according to the correction value
listed in the table below, then press the Power button.
Number of times the
Resume/Cancel
Left margin correction value
button is pressed (N)
0 times
Return to the parameter mode selection for left margin correction
1 time
+1 pitch
2 times
+2 pitches
3 times
+3 pitches
4 times
-1 pitch
5 times
-2 pitches
6 times
-3 pitches
7 times or more
Return to the service mode menu selection (no writing to the EEPROM)
After the value is set, the printer returns to the parameter mode selection. Repeat steps 2) and 3)
to adjust the left margin in each parameter mode: " back side of paper fed from the ASF, " " front
side of paper fed from the cassette, " and " back side of paper fed from the cassette. "
4)
After the left margin correction in all the parameter modes is completed, press the Resume/Cancel
button 4 times or more in the parameter mode selection, then press the Power button to return to
the service mode menu selection.
19
Left margin correction
START
Start of duplex printing from the
ASF and cassette (key entry)
Yes
Press the Resume/Cancel button
" L " times, then press the Power
button to fix the selection.
L=0
No
No (N & gt; = 2)
L=1
Yes
Duplex printing from the
ASF and cassette
Printing is performed according to
the current correction values in the
EEPROM.
Parameter mode
selection (key entry)
Press the Resume/Cancel button
" M " times, then press the Power
button to fix the selection.
Yes
M=0
No
M=1
Yes
ASF, back side
of paper
No
M=2
Yes
Cassette, front
side of paper
Press the Resume/Cancel
button " N " times, then press
the Power button to fix the
selection.
No
M=3
Yes
Cassette, back
side of paper
No (N & gt; = 4)
Selection of the left margin
correction value (key entry)
N=0
Writing of the correction
value to the EEPROM
Yes
No
1 & lt; = N & lt; = 6
Yes
Setting of the selected
left margin correction
value
No (N & gt; = 7)
No writing to
the EEPROM.
END
No writing to the EEPROM.
Key entry (number of times the button is pressed):
0 times:
The previous entry was wrong. Return to the
previous step.
Specified number:
Set the specified value.
Over the specified number:
Exit the left margin correction mode.
Before writing to the EEPROM, values in the RAM
area can be overwritten by using key entry.
20
Duplex printing from
the ASF and cassette
START
Paper source:
Paper type:
Print quality:
Single-sided printing
Print data:
Print quantity:
Paper source:
Paper type:
Print quality:
Duplex printing
Print data:
Print quantity:
Paper source:
Paper type:
Print quality:
Single-sided printing
Print data:
Print quantity:
Paper source:
Paper type:
Print quality:
Duplex printing
Print data:
Print quantity:
ASF
Plain paper
Standard (Custom 3)
No data (blank)
1 sheet (1 page)
ASF
Plain paper
Standard (Custom 3)
- No data (blank) on the front side
- Shipment inspection pattern 2 on the back side
1 sheet (1 page)
Cassette
Plain paper
Standard (Custom 3)
No data (blank)
1 sheet (1 page)
Cassette
Plain paper
Standard (Custom 3)
Shipment inspection pattern 2 on both sides of
paper
1 sheet (2 pages)
END
21
6.
EXTERNAL VIEW / PARTS LIST
Service Parts
Available Parts
& lt; Japan & gt; Parts specified in Service Plan, Parts Catalog, and Service
Information bulletins
Parts for refurbishment*1 and electrical custom parts listed in
Service Plan are available only in 2 order windows.
& lt; Asia & gt; Parts specified in Service Plan and in the Simplified Service
Manual*2, and parts for refurbishment*1
& lt; Others & gt; Parts specified in Service Plan, and parts for refurbishment*1
*1: Parts for refurbishment are listed in Service Plan. They can be ordered at
any time during production.
*2: For regions other than Japan and Asia, parts for Asia specified in the
Simplified Service Manual can be ordered 2 times, at the start and end of
production, when necessary.
Supply Period
& lt; Japan & gt; During production, and for 5 years after discontinuance of
production.
This is not applicable to the refurbishment parts and electrical
custom parts.
& lt; Others & gt; During production, and for 2 years after discontinuance of
production (except the printer head, whose supply period is 5
years after discontinuance).
This is not applicable to the refurbishment parts.
Final Order
& lt; Japan & gt; Service parts can be ordered until an inquiry of final order (YFI)
is made by Canon Inc. to CMJ in the 5th year after
discontinuance of production.
& lt; Others & gt; Service parts can be ordered until an inquiry of final order (YFI)
is made by Canon Inc. to each sales company at
discontinuance of production. (For the print head, the YFI will
be made in the 5th year after discontinuance of production.)
Stock Date
SENSO Parts, Starter Parts: From August 25, 2006
Other parts:
From November 27, 2006
Repair by Canon Inc. Not available. (No repair is conducted by Canon Inc.)
22
FIGURE 1 PRINTER & PRINT HEAD
FIGURE &
KEY No.
1-
PART NUMBER
RANK QTY
DESCRIPTION
REMARKS
1
QM2-3892-000
1
CASSETTE UNIT
2
QC2-1925-000
1
COVER, CASSETTE
3
QA4-1117-000
1
TRAY, CD SUB
W/ CDR PRINTING
4
QL2-1449-000
1
CDR TRAY ASS'Y
W/ CDR PRINTING
5
QY6-0061-000
1
PRINT HEAD
6
QK1-0278-000
1
CORD, POWER
100V-120V(US, CA)
QK1-0279-000
1
CORD, POWER
220V-240V(EUM, EMB, ASA)
QK1-0286-000
1
CORD, POWER
100V-120V(JP)
QK1-1061-000
1
CORD, POWER
220V-240V(AU)
QK1-1903-000
1
CORD, POWER
120V-240V(LAM)
QK1-2017-000
1
CORD, POWER
100V-120V(TW)
WT3-5156-000
1
CORD, POWER
220V-240V(GB, HK)
WT3-5160-000
1
CORD, POWER
220V-240V(KR)
WT3-5182-000
1
CORD, POWER
220V-240V(CN)
FIGURE 11 OPTION & CONSUMABLES
FIGURE &
KEY No.
11 -
1
PART NUMBER
RANK QTY
DESCRIPTION
REMARKS
1
BLACK INK TANK BCI-9BK
CONSUMABLES
NPN
1
BLACK INK TANK BCI-7eBK
CONSUMABLES
NPN
1
YELLOW INK TANK BCI7eY
CONSUMABLES
NPN
1
MAGENTA INK TANK BCI-7eM
CONSUMABLES
NPN
2
NPN
1
CYAN INK TANK BCI-7eC
CONSUMABLES
NPN
1
BLACK INK TANK PGI-5BK
CONSUMABLES
NPN
1
BLACK INK TANK CLI-8BK
CONSUMABLES
NPN
1
YELLOW INK TANK CLI-8Y
CONSUMABLES
NPN
1
MAGENTA INK TANK CLI-8M
CONSUMABLES
NPN
1
CYAN INK TANK CLI-8C
CONSUMABLES
7.
7-1.
TROUBLESHOOTING FLOWCHART
Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at
refurbishment)
Power ON in the
service mode
Service Call
Error?
Refer to 5. SERVICE MODE
for printing method.
Yes
No
Open access cover,
and install print head
Service Call
Error?
Yes
No
Service test print
Correct?
Yes
& lt; Service test print check items & gt;
(Refer to the attached print sample.)
Refer to 5. SERVICE MODE
for printing method.
1. Non-ejection of ink:
2. Top of form:
3. Straight line:
4. Halftone:
No
Replace print head and
perform service test print
Correct?
No
Yes
Ink absorber
counter less than
7%?
No
Yes
Initialize EEPROM
Power OFF
Defective
Normal
Follow the refurbishment completion
procedures*1 (power-on and -off) to return
the printer to the default shipment settings.
23
Yes
Off the paper
Not connected
Lines / uneven density
NG
NG
NG
NG
*1:
Refurbishment completion procedures:
At end of refurbishment of normal printers, set the printer to the default shipment conditions (with
the carriage locked in the home position, and the paper lifting plate in the raised position),
following the steps below.
(1) Install the print head, and while pressing and holding the Power button, connect the AC
plug.
(2) After the Power LED lights in green, with the Power button still pressed, press and release
the Resume/Cancel button 2 times, and release the Power button.
Resume/Cancel button pressing Alarm LED
Power LED
First time
Lights in orange. Turns off.
Second time
Turns off.
Lights in green.
(3) Open the front door and access cover.
The carriage moves to the print head
replacement position.
(The Power LED blinks in green.)
(4) Remove the print head.
(The Power LED blinks in green.)
(5) Press the Power button.
(The Power LED lights in green.)
(6) Close the front door.
(The Power LED blinks in green, then turns off.)
(7) Close the access cover.
(8) Remove the power cord.
(9) Pack the printer.
24
7-2.
Print Head Troubleshooting Flowchart (print head operation confirmation)
Connect to printer
Nozzle check pattern printing
Yes
Correct?
No
Print head cleaning
Nozzle check pattern printing
Yes
Correct?
No
Print head deep cleaning
Nozzle check pattern printing
Correct?
Yes
No
Print head deep cleaning
Nozzle check pattern printing
Correct?
Yes
No
Replace ink tanks
Nozzle check pattern printing
Correct?
Yes
No
Normal
Defective
25
8.
SPECIAL NOTES ON SERVICING
This section describes the procedures for transporting the printer for returning after repair, etc.
1)
In the service mode, press the Power button to finish the mode, and confirm that the paper lifting
plate of the sheet feed unit is raised.
2)
Keep the print head and ink tanks installed in the carriage. (See Caution (i) below.)
3)
Turn off the printer to securely lock the carriage in the home position. (When the printer is turned
off, the carriage is automatically locked in place.) (See Caution (ii) below.)
Caution:
(i)
If the print head is removed from the printer and left alone by itself, ink (especially the
pigment black ink) is likely to dry. For this reason, keep the print head installed in the
printer even during transportation.
(ii) Securely lock the carriage in the home position, to prevent the carriage from moving
and applying stress to the carriage flexible cable, or causing ink leakage, during
transportation.
Memo:
If the print head must be removed from the printer and transported alone, perform the
following:
a) Attach the protective cap (used when the packing was opened) to the print head (to
protect the print head face from damage due to shocks).
26
9.
9-1.
PRODUCT TECHNICAL INFORMATION
FAQ (Problems specific to the iP4300 and corrective actions)
No. Rank Function
Condition
Cause
1
C
Paper Paper feeding problems
feeding - Jam
- Skewed paper feeding
Phenomenon
- Low temperature and low
humidity environment
- Paper feeding from the cassette
- Round-trip postcard
Due to curl of a round-trip postcard in
the low temperature and low humidity
environment, the paper return tab of the
U-turn path opposite to the home
position may not completely return to the
original position before the postcard is
picked up. In this way, the postcard is
skewed at the home position side,
resulting in skewed paper feeding or
jam.
2
C
Print Skewed paper feeding (at
results the level of +/- 1%)
- Paper feeding from the ASF
- Credit Card size
Since coaxial tolerance between the
- Align the paper guide to the
pinch roller and the LF roller, which
paper edge tighter than usual.
determines the paper feed alignment, is
0.2mm, skewed paper feeding can
occur. However, according to the field
data of current models, the skewness
level caused by the coaxial tolerance of
0.2mm is within the criteria of +/- 1%,
thus the phenomenon is left as is.
3
A
Print Soiling on the back side of
results paper (lines or streaks
parallel to the paper feed
direction)
- After continuous borderless
printing of small sized paper
(such as 4 x 6), when a larger
sized paper (such as A4) is
printed.
- With Photo Paper Plus Double
Sided or postcards, the
phenomenon is likely to be
noticeable and to be complained
of by users, as printing is
performed on both sides of such
paper.
In borderless printing, printing is
1. Perform Bottom plate cleaning - Paper gets smeared.
performed to the size slightly larger than
(from the printer driver) up to 3 - The back side of paper
the paper size, and ink off the paper is
times*1.
gets smeared.
absorbed by the platen's ink absorber. 2. If soiling on the paper still
Absorbed ink may attach to the platen
remains after 3 times of Bottom
rib(s) after several dozen sheets are
plate cleaning, wipe the platen
rib(s) and their surroundings
printed, causing soiling at the leading
edge of paper or on the back side of
with a cotton swab.
paper.
27
Corrective action
Possible call or complaint
- Eliminate the curl of the
- Paper jams.
round-trip postcard.
- Paper feeds at an angle.
- Set the round-trip postcard in the
ASF.
- Paper feeds at an angle.
- A margin appears on
printouts.
(9-1.
FAQ cont'd)
No. Rank Function
4
B
Phenomenon
Print Soiling on paper in
results automatic duplex printing
(lines or streaks
perpendicular to the paper
feed direction)
Condition
Cause
- Automatic duplex printing (Photo On the rib(s) inside the sheet feed unit
Paper Plus Double Sided,
used for duplex printing, ink mist may
postcards, plain paper)
accumulate, smearing paper.
Corrective action
Possible call or complaint
Temporary operational
- Paper gets smeared.
solution:
- The back side of paper
Cancel automatic duplex printing, gets smeared.
and manually print each side of
- Even after Bottom plate
paper.
cleaning was performed,
and the platen ribs were
Cleaning by user:
cleaned with cotton swab,
1. Perform Bottom plate cleaning paper gets smeared.
(from the printer driver) up to 3
times*1.
2. If soiling on the paper still
remains after 3 times of Bottom
plate cleaning, wipe the platen
rib(s) and their surroundings
with a cotton swab.
If the phenomenon persists after
conducting 1 and 2, servicing is
required.
Service:
Wipe any soiling or dirt off from
the sheet feed unit and the bottom
case unit ribs*2.
5
C
Print Scratches on paper
results
- PP-101D, PP-101, PR-101,
Scratches on the PF return lever due to - Change the paper feeding
SG-101, etc.
paper feeding from the cassette, and
method from the cassette to the
- Paper feeding from the cassette duplex printing path.
auto sheet feeder.
- If automatic duplex printing is
performed, cancel it, and, by
setting only a single sheet of
paper in the auto sheet feeder,
manually print each side of
paper.
- PP-101D, PP-101, PR-101,
SG-101, etc.
- Paper feeding from the ASF
- Multiple number of sheets loaded
When multiple sheets of paper are set, Set only a single sheet of paper in
the back side of paper being picked up the auto sheet feeder.
scratches the front side of paper
beneath (especially where the paper
feed rollers contact when picking up the
paper).
28
- Paper is scratched.
- Marks appear on printed
paper.
(9-1.
FAQ cont'd)
No. Rank Function
Phenomenon
Condition
Cause
Corrective action
6
C
Print Soiling on paper
results
The printer has been used for a
long period of time with the ASF
cover closed before printing is
performed using the ASF.
Due to ink mist attached to the ASF
Clean the ASF sub-rollers (see *3
sub-pick-up rollers.
for details.)
If printing is done from the cassette with
the ASF cover closed, ink mist is kept
inside the printer, attaching to the ASF
sub-pick-up rollers.
Since the sub-rollers usually do not
contact the paper, ink mist can easily
accumulate, especially during printing
on small-sized paper which never
contacts the sub-rollers.
7
B
Print - Skewed paper feeding
results
- SG-101
- Paper feeding from the ASF
- 10 sheets (max.) set in the ASF
When 10 sheets of paper are set in the - Straighten the paper.
ASF, and if they warp significantly, the - Set 5 or less sheets of paper in
warping portions of paper get over the
the ASF.
cover guide, not being aligned along the
guide properly.
Possible call or complaint
*1:
*2:
Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not get any soiling.
Locations to clean in servicing when soiling on paper in automatic duplex printing persists:
*3:
How to prepare and set the ASF sub-roller cleaning sheet:
1) Fold a sheet of plain paper lengthwise in half.
29
- Paper feeds at an angle.
- A margin appears on
printouts.
2)
Fold the paper at approx. 60 mm from the end, and fold the folded end in half backward, as shown below.
3)
Moisten the folded end portion (indicated by the blue circle in the figure below) using a wipe, and set the paper in the ASF so that the moistened edge of the paper contacts the 2
sub-rollers. Then, fold the other end of the paper along the ASF cover edge to hook the paper to the ASF cover, as shown below.
4)
Press and hold the Resume/Cancel button until the Power LED blinks 3 times, then release the button to perform the paper feed roller cleaning.
Rank:
A:
B:
C:
The symptom is likely to occur frequently. (Caution required)
The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.
The symptom is unlikely to be recognized by the user, and no practical issues are assumed.
30
9-2.
New Technologies
(1) Print speed
By adopting longer nozzles, higher print speed has been achieved.
Photo (“4x6”) *1
Camera Direct*2
PP-101/Standard/Borderless:
4 " x6 " borderless
For reference:
Bk text (Plain paper/Fine pattern)
Max Speed (Custom Setting 5)
Standard
Color (Plain paper/Fine pattern)
Max Speed (Custom Setting 5)
Standard
Approx. 36 sec.
Approx.101 sec
: 30ppm
: 14.8ppm
: 24ppm
: 11.6ppm
*1:
Based on Canon standard pattern. Print speed may vary depending on
System configuration, interface, software, document complexity, print mode,
page coverage, type of paper used and does not take into account data
processing time on host computer.
*2:
When printing a 6 megapixel image taken by certain Canon digital camera
from PictBridge on default settings using Photo Paper Plus Glossy without
border.
Actual print speed may vary depending on image data, print mode, type of
paper used and device that the printer is connected to.
Note:
Notations for the Americas should be confirmed with the related marketing section
of each sales company in the Americas.
(2) Design
With the silver frame holding the main body from the bottom, the iP4300 wears a stately look in a
fresh design.
The square form makes the printer look more compact and shorter in height.
(3) DVD / CD print function supported in Canada and Latin models
DVD / CD print function is now available in the CA and LAM models as well as other models (except
the US and KR ones).
(4) Remaining ink amount indication sequence in 2006 products
In previous models, indication of the remaining ink amount differs between the individual ink tank
system and the FINE cartridge system.
In the 2006 models, the unified specifications have been adopted.
Major changes from the 2005 models:
- In Direct printing, printing will not be suspended at " Low Ink " indication. (Printing will start without a
click by a user at the " Low Ink " message.)
- The remaining ink status will be indicated by the following 4 levels:
Low:
No raw ink is detected by the optical method.
(From this point, the remaining ink amount will be determined by the dot count.)
Out:
No ink remains according to the dot count.
A warning will be displayed to indicate that ink may have run out.
Empty:
No raw ink is detected by the optical method, and the dot count value exceeds the
threshold of complete exhaustion of ink.
A warning will be displayed to indicate that ink has run out.
31
Unknown:
By pressing and holding the Resume/Cancel button for 5 seconds or longer, the
function to detect the remaining ink amount can be disabled.
Raw ink remains, but the dot count value exceeds the threshold of complete
exhaustion of ink.
By pressing and holding the Resume/Cancel button for 5 seconds or longer, the
function to detect the remaining ink amount can be disabled.
The remaining ink amount will be checked at any of the following timings:
- At the end of paper ejection*1
- At the end of print head cleaning
- At the end of initialization
- At the end of the following operation:
Cover open = & gt; Ink tank removal and installation = & gt; Cover close
- In duplex printing, at the end of paper ejection after printing on the back side of paper*1
*1:
Not every paper ejection. Only after the dot count exceeds the specified value.
32
APPENDIX 1:
SERVICE TEST PRINT
& lt; EEPROM information contents & gt;
On the service test print (sample below), confirm the EEPROM information as shown below.
Top area:
iP4300:
Vx.xx:
D = xxx.x:
USB (xxxxxx):
Model name
ROM version
Ink absorber counter value (%)
USB serial number
Middle area:
JPN:
Destination
Bottom area:
FA = xx xx xx:
CDR (+xxxxx, +yyyyy):
CDRS = (xxxx):
Temp. = xxx:
AB (K = OK Y = ...):
Reserved for plant use
CD / DVD sensor position correction value
CDR sensor correction value
Internal temperature
Ink system check result
Note: For the ink amount in the ink absorber, confirm it in the EEPROM information print.
& lt; Print check items & gt;
On the service test print (sample below), confirm the following items:
- Check 1:
Top of form accuracy, skewed paper feeding, left margin, and carriage accuracy
(outermost)
- Check 2:
EEPROM information
- Check 3:
Check pattern for horizontal dot mis-alignment
All ink shall be ejected.
- Check 4:
Check pattern for uneven printing due to uneven line feeding
There shall be no remarkable streaks or unevenness.
- Check 5:
Destination
- Check 6:
LF correction value:
The value selected in the LF correction is printed in cyan.
- Check 7:
Check pattern for LF correction (the check pattern selected in the LF correction)
- Check 8:
Check pattern for uneven printing due to carriage movement (9600 dpi mode)
There shall be no remarkable unevenness.
- Check 9:
Check pattern for uneven printing due to carriage movement (1200 dpi mode)
There shall be no remarkable unevenness.
- Check 10: Check pattern for straight line accuracy
There shall be no remarkable dot mis-alignment on a line.
- Check 11: CD / DVD sensor and automatic print head alignment sensor correction
The result shall be OK.
33
& lt; Service test print sample & gt;
Check 1
Check 2
Check 3
Check 4
Check 5
Check 6
Check 7
Check 8
Check 9
Check 10
Check 2
Check 11
34
APPENDIX 2:
EEPROM INFORMATION PRINT
& lt; How to read EEPROM information print & gt;
Print sample:
iP4300 JPN V1.00 ST=2006/05/27-18:30 LPT=2006/06/09-09:09
ER(ER0=1000 ER1=5100) P_ON(S=00009) MSD(015)
IF(USB1=0) PC(M=002 R=000 T=001 D=009 C=009)
D=004.5
TPAGE=00216
CLT(BK=2006/05/29-18:30 CL=2006/05/30-18:30)
CH=002 CT(PBK=001 BK=001 Y=002 M=001 C=001)
IS(PBK=1 BK=0 Y=1 M=1 C=1)
A_REG=1
M_REG=0
UR(A(BKoe)=000 B(Coe)=000 C(SCoe)=000 D(CLbi)=000 E(SCLbi)=000 F(C-SC)=000
G(BK-CL)=000 H(BKbiPP)=000 I(CLbiPP)=000 J(SCLbiPP)=000
K(NZctr)=000 L(NZedge)=000 M(CLbiHiReso)=000 N=(SCLbiHiReso)=000
CDIN(PB=000 OPB=000)
PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000)
UCPAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000)
BPPAGE(All=00083 BPSP=00003 PC=00000)
CDPAGE(All=00000)
EDGE=00083 L=00000 CDR=00000
CDRP=(-00005,-00029) CDRS=(0101) LF=0 LM=(ASF_R:00 UT_F:00 UT_R:00)
INK_OFF(PBK=0 BK=0 Y=0 M=0 C=0)
Head TempBK=34.5 Head TempC=30.5 Env Temp=27.0
Printed items:
1. Model name
2. Destination
3. ROM version
4. Installation date
5. Last printing time
6. Operator call/service call error record
7. Power-on count (soft)
8. Longest period where
printing stops (days)
9. Connected I/F (USB1) 10. Purging count (manual/deep cleaning/timer/dot count/ink tank
replacement)
11. Ink amount in the ink absorber
12. Total print pages (TPAGE = total page)
13. Cleaning time (BK/CL)
14. Print head replacement count
15. Ink tank replacement count (PhotoBK/PigBK/Y/M/C)
16. Ink status (PhotoBK/PigBK/Y/M/C) = & gt; 0 (High) / 1 (Middle) / 2 (Low) / 3 (Empty)
17. Automatic print head alignment by user
18. Manual print head alignment by user
19. User print head alignment values
(BKoe/Coe/SCoe//CLbi/SCLbi/C-SC/BK-CL/BKbiPP/CLbiPP/SCLbiPP/NZctr/NZedge/CLbiHiReso/
SCLbiHiReso)
20. Camera Direct Print-supported device connection record (PB = Canon PictBridge-supported
camera, OPB = Other PictBridge-supported camera)
21. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper
Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard,
envelope)
22. U-turn cassette feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper,
Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper,
35
postcard, envelope)
23. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard)
24. Camera Direct print pages (total)
25. Borderless print pages (total)
26. 4x6 print pages
27. Number of CDs and DVDs printed
28. CD / DVD print position adjustment value 29. CD / DVD sensor correction value
30. LF
correction value
31. Left margin correction value (ASF back side, U-turn front side, U-turn back
side)
32. Disabling of the remaining ink amount detection function (0 = never disabled, 1 = disabled)
33. Print head temperature (BK/CL)
34. Internal temperature
36
PIXMA iP4200
PARTS
CATALOG
Canon
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
Parts Catalog
FIGURE 1
PIXMA iP4200
PRINTER, CASSETTE UNIT &
PRINT HEAD
FIGURE 2
AC ADAPTER
NUM. PART #
DESCRIPTION
NUM. PART #
1-1
2
3
4
5
6
CASSETTE UNIT
COVER, CASSETTE
TRAY, CD SUB W/ CDR PRINTING
CDR TRAY ASS’Y W/ CDR PRINTING
PRINT HEAD
CORD, POWER 100V-120V
2 - 1 QK1-1479-000 AC ADAPTER: 100V-120V 50/60HZ
QM2-2219-000
QC1-6377-000
NPN
NPN
QY6-0059-000
QK1-0278-000
DESCRIPTION
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
1 of 5
Parts Catalog
FIGURE 3
NUM. PART #
3-1
2
3
4
5
6
7
8
9
10
QM2-2226-000
QC1-6719-000
QM2-2222-000
WE8-5881-000
QM2-2225-000
QM2-2224-000
QM2-2221-000
QC1-6405-000
QM2-2228-000
QC1-6199-000
PIXMA iP4200
OPERATION PANEL UNIT &
MAIN CASE UNIT
DESCRIPTION
PAPER SUPPORT UNIT
EMBLEM, PIXMA
ACCESS COVER UNIT
CORE, RING
PANEL COVER R UNIT
PANEL COVER L UNIT
MAIN CASE UNIT
COVER, I/F
FRONT DOOR UNIT
COVER, CDR TRAY BASE
W/O CDR PRINTING
11 QM2-2220-000 INNER (CDR) TRAY BASE UNIT
12 QC1-6321-000 ARM, RELEASE (2)
FIGURE 4
NUM. PART #
BOTTOM CASE UNIT &
INK ABSORBER
DESCRIPTION
4 - 1 QY5-0146-000 ABSORBER KIT
2 QM2-2227-000 BOTTOM CASE UNIT
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
2 of 5
Parts Catalog
FIGURE 5
NUM. PART #
PIXMA iP4200
LOGIC BOARD ASS’Y
DESCRIPTION
5 - 1 QM2-2670-000 LOGIC BOARD ASS’Y
FIGURE 6
SHEET FEED UNIT
NUM. PART #
DESCRIPTION
6-1
2
3
4
5
DC CONNECTOR ASS’Y
MOTOR MULTI HARNESS ASS’Y
SENSOR MULTI HARNESS ASS’Y
COVER, PAPER FEED GUIDE
SHEET FEED UNIT
QM2-2695-000
QM2-2688-000
QM2-2685-000
QC1-6347-000
QM2-2211-000
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
3 of 5
Parts Catalog
FIGURE 7
PIXMA iP4200
CARRIAGE UNIT
FIGURE 8
PLATEN UNIT
NUM. PART #
DESCRIPTION
NUM. PART #
7-1
2
3
4
5
6
7
8
9
10
11
12
FILM, TIMING SLIT STRIP
SPRING, LEAF
CLIP, SHAFT R
RING, CARRIAGE SHAFT
CAM, CARRIAGE SHAFT R
CLIP, SHAFT L
MOTOR, CARRIAGE
CAM, CARRIAGE SHAFT L
CARRIAGE UNIT
SHAFT, CARRIAGE
IDLER PULLEY ASS’Y
SPRING, COIL
8 - 1 QC1-6272-000 ABSORBER, INK
2 QM2-2202-000 PLATEN UNIT
QC1-6394-000
QC1-6201-000
QC1-6207-000
QC1-6306-000
QC1-6209-000
QC1-6206-000
QK1-1500-000
QC1-6208-000
QM2-2207-000
QC1-6203-000
QL2-0938-000
QC1-6202-000
DESCRIPTION
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
4 of 5
Parts Catalog
FIGURE 9
PIXMA iP4200
PURGE UNIT
FIGURE 10
PAPER FEED & CARRIAGE LIFT
PART
NUM. PART #
DESCRIPTION
NUM. PART #
DESCRIPTION
9-1
2
3
4
CABLE, PANEL
PURGE UNIT
TUBE, WASTE INK
HOLDER, WASTE INK TUBE
10 - 1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
CAM, SWING ARM LOCK
PR LIFT SHAFT ASS’Y
SPRING, TENSION (2)
PAPER GUIDE UNIT
SPRING, TORSION (4)
PRESSURE ROLLER ASS’Y
CARRIAGE LIFT SENSOR UNIT
GEAR, INPUT CARRIAGE LIFT
CARRIAGE LIFT GEAR BASE UNIT
SPRING, TENSION
LEVER, SWING ARM LOCK
PE SENSOR UNIT
MOTOR, PAPER FEED
BUSHING
FILM, TIMING SLIT DISK
BELT, PAPER FEED
FEED ROLLER ASS’Y
GEAR, EJECT
TIMING SENSOR UNIT
QK1-1636-000
QM2-2208-000
QC1-6458-000
QC1-6460-000
QC1-6216-000
QL2-0936-000
QC1-6232-000
QM2-2204-000
QC1-6226-000
QM2-2201-000
QM2-2678-000
QC1-6213-000
QM2-2232-000
QC1-6471-000
QC1-6217-000
QM2-2677-000
QK1-1502-000
QC1-6227-000
QC1-6229-000
QC1-6230-000
QL2-0925-000
QC1-6225-000
QM2-2683-000
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
5 of 5
iP4700 / iP4760
SIMPLIFIED SERVICE MANUAL
1.
2.
LIST OF ERROR DISPLAY
ADJUSTMENT / SETTINGS
QY8-13CM-000
Rev.00
July 22, 2009
Canon Inc.
(1/24)
1.
LIST OF ERROR DISPLAY
1-1. Operator Call Errors (Alarm LED Lit In Orange)
Errors and warnings are displayed by the following ways:
- Operator call errors are indicated by the Alarm LED lit in orange, and messages are displayed
on the printer driver Status Monitor.
- Error codes (the latest 10 error codes at the maximum) are printed in the " operator call/service
call error record " area in EEPROM information print.
Buttons valid when an operator call error occurs:
- Power button:
To turn the printer off and on again.
- Resume/Cancel button: To cancel the job at error occurrence, and to clear the error.
LED
(Blinking in
orange)
2 times
Error
Error
code
No paper in the rear tray. [1000]
No CD / DVD tray
[1001]
No CD or DVD
[1002]
No paper in the cassette. [1003]
3 times
4 times
[1300]
[1303]
Solution
Remarks
Confirm that the rear tray is
selected as the paper source. Set
the paper in the rear tray, and
press the Resume/Cancel button.
Set the CD / DVD tray, and press
the Resume/Cancel button.
Set a CD or DVD in the CD / DVD
tray, and inset the CD / DVD tray
in the proper position. Then, press
the Resume/Cancel.
Confirm that the cassette is
selected as the paper source. Set
the paper in the cassette, and
press the Resume/Cancel button.
Remove the jammed paper, and
press the Resume/Cancel button.
Paper jam.
Paper jam in the rear
guide.
Paper jam in the under
guide.
The front door is closed.
[1250]
Open the front door.
Ink may have run out.
[1600]
Replace the applicable ink tank
and close the cover.
Ink tank not installed.
[1660]
Install the applicable ink tank(s)
properly, and confirm that the
LED's of all the ink tanks light in
red.
[1304]
(2/24)
The error is detected
at the start of printing
or during printing.
When the error is
cleared by pressing
the Resume/Cancel
button, ink may run out
during printing.
LED
(Blinking in
orange)
5 times
6 times
Error
8 times
9 times
Solution
Print head not installed, [1401]
or not properly installed.
Faulty print head ID.
Print head temperature [1403]
sensor error.
Faulty EEPROM data of [1405]
the print head.
Inner cover error.
[1841*2,
1846*2,
1851*1,
1856*1]
[1850*1,
1855*1]
Remarks
Install the print head properly.
Re-set the print head. If the error
is not cleared, the print head may
be defective. Replace the print
head.
Time-out in CD / DVD
print operation.
7 times
Error
code
Multiple ink tanks of the
same color installed.
Ink tank in a wrong
position.
Warning: The ink
absorber becomes
almost full.
The connected digital
camera or digital video
camera does not support
Camera Direct Printing.
Close the inner cover, and press
the Resume/Cancel button.
Open the inner cover, place the
CD-R tray and press
Resume/Cancel.
[1830*1] A prescribed period of time (12
minutes) has elapsed without any
printing since printing was
attempted. Press the
Resume/Cancel button to clear
the error.
[1487] Replace the wrong ink tank(s)
with the correct one(s).
[1680] Install the ink tank(s) in the correct
position.
[1700/ Replace the ink absorber, and
1701]
reset its counter. [See 2-2.
Adjustment / Settings, (4) Service
mode]
Pressing the Resume/Cancel
button will exit the error, and
enable printing without replacing
the ink absorber. However, when
the ink absorber becomes full, no
further printing can be performed
unless the applicable ink absorber
is replaced.
[2001] Remove the cable between the
camera and the printer.
(3/24)
The error “The ink
absorber becomes
almost full (service
call)” may occur soon.
LED
(Blinking in
orange)
10 times
Error
Automatic duplex
printing cannot be
performed.
Error
code
[1310]
11 times
Failed in automatic print [2500]
head alignment.
13 times
The remaining ink
amount unknown.
14 times
Ink tank not recognized. [1684]
15 times
Ink tank not recognized. [1682]
[1683]
Solution
Remarks
The paper length is not supported Data which was to be
printed on the back
for duplex printing.
Press the Resume/Cancel button side of paper at error
occurrence is not
to eject the paper being used at
printed.
error occurrence.
Data which was to be printed on
the back side of paper at error
occurrence is skipped (not
printed).
Press the Resume/Cancel button
to clear the error, then perform the
automatic print head again.
(In the iP4700 / iP4760, use Matte
Photo Paper MP-101.)
The ink tank installed
Replace the applicable ink tank
is judged to have once
with a new one. Printing with a
once-empty ink tank can damage been empty.
the printer.
To continue printing without
replacing the ink tank(s), press
the Resume/Cancel button for 5
sec. or longer to disable the
function to detect the remaining
ink amount. After the operation, it
is recorded in the printer
EEPROM that the function to
detect the remaining ink amount
was disabled.
A non-supported ink tank (an ink
tank that is sold in a different
region from where the printer was
purchased) is installed (the ink
tank LED is turned off). Install the
supported ink tanks.
A hardware error occurred in an
ink tank (the ink tank LED is
turned off). Replace the ink
tank(s).
(4/24)
LED
(Blinking in
orange)
Error
Error
code
16 times
No ink (no raw ink).
[1688]
19 times
Non-supported hub
[2002]
Solution
Replace the empty ink tank(s),
and close the scanning unit
(cover).
Printing with an empty ink tank
can damage the printer.
To continue printing without
replacing the ink tank(s), press
the Resume/Cancel button for 5
sec. or longer to disable the
function to detect the remaining
ink amount. After the operation, it
is recorded in the printer that the
function to detect the remaining
ink amount was disabled.
Remove the applicable USB hub
from the PictBridge (USB)
connector.
*1: Only for models supporting CD / DVD printing
*2: Only for models not supporting CD / DVD printing
(5/24)
Remarks
1-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs)
Cycles of
blinking of
Alarm and
Power LEDs
Error
2 times
Carriage error
3 times
Line feed error
4 times
Purge cam
sensor error
5 times
ASF (cam)
sensor error
6 times
Internal
temperature
error
Error
code
[5100]
Conditions
An error occurred in the
carriage encoder signal.
Solution
(Check points and replacement items)
1) Smearing or scratches on the carriage
slit film;
clean the timing slit film.
2) Foreign material or paper debris that
obstructs the carriage movement;
remove foreign material.
3) Ink tank conditions;
re-set the ink tanks.
4) Cable connection
5) Part replacement:
- Timing slit disk film
- Carriage unit
- Logic board
- Carriage motor
[6000] An error occurred in the LF 1) Smearing or scratches on the LF / EJ
encoder signal.
slit film;
clean the LF / EJ slit film.
2) Foreign material or paper debris in the
LF drive;
remove foreign material.
3) Cable connection
4) Part replacement:
- LF / EJ slit film
- LF / EJ timing sensor unit
- Paper feed roller unit
- Logic board
- Paper feed motor
[5C00] An error occurred in the
1) Foreign material or paper debris
purge unit.
around the purge drive system unit;
remove foreign material.
2) Cable connection
3) Part replacement:
- Purge drive system unit
- Logic board
[5700] An error occurred in the
1) Cable connection
ASF cam sensor.
2) Part replacement:
- ASF unit
- PE sensor board unit
- Logic board
[5400] The internal temperature is 1) Cable connection
not normal.
2) Part replacement:
- Carriage unit
- Logic board
- Print head
(6/24)
Cycles of
blinking of
Alarm and
Power LEDs
7 times
8 times
9 times
10 times
11 times
12 times
14 times
Error
code
Conditions
Ink absorber full [5B00,
5B01]
The ink absorber is
supposed to be full.
Error
Solution
(Check points and replacement items)
1) Ink absorber condition
2) Part replacement:
- Ink absorber kit
3) Ink absorber counter value in the
EEPROM;
reset the ink absorber counter.
Error codes:
5B00: Main ink absorber is
full (overseas).
5B01: Main ink absorber is
full (Japan).
Print head
[5200] The print head temperature 1) Print head condition
temperature rise
exceeded the specified
2) Head contact pin condition of the
error
value.
carriage unit
3) Cable connection
4) Part replacement:
- Print head
- Logic board
- Carriage unit
EEPROM error [6800, A problem occurred in
1) Part replacement:
[6801] reading from or writing to
- Logic board
the EEPROM.
VH monitor error [B200] The print head voltage is
1) Head contact pin condition of the
abnormal.
carriage unit
2) Cable connection (especially the
carriage FFC)
3) Part replacement:
- Print head and logic board
(Replace them at the same time.)
- Power supply unit
- Carriage unit
Carriage lift
[5110] The carriage did not move 1) Foreign material or paper debris that
mechanism
up or down properly.
obstructs the carriage movement;
error
remove foreign material.
2) Part replacement:
- Switch system unit
- Carriage unit
1) Foreign material or paper debris
APP position
[6A80] An error occurred in the
around the purge drive system unit;
error
APP motor.
remove foreign material, and
APP sensor
[6A90] An error occurred during
confirm that the ink absorber right
error
paper feeding or paper
beneath the purge drive system unit
ejection.
stays in place and does not contact
the unit.
2) Foreign material or paper debris
around the ASF unit;
remove foreign material.
3) Cable connection
4) Part replacement:
- Purge drive system unit
- Logic board
(7/24)
Cycles of
blinking of
Alarm and
Power LEDs
Error
Error
code
Conditions
Paper feed cam [6B10] An error occurred in the
sensor error
paper feed cam sensor
during paper feeding from
the cassette, or the paper
absorbing a large amount
of ink jammed in the PF
rear guide.
15 times
USB Host VBUS [9000]
overcurrent
Pump roller
[5C20]
sensor error
The USB Host VBUS is
overloaded.
The pump roller position
cannot be detected.
17 times
Paper eject
encoder error
Paper eject encoder error
19 times
Ink tank position [6502]
sensor error
20 times
Other errors
21 times
Drive switch
error
16 times
[6010]
None of the ink tank
position is detected.
[6500]
An unidentified error
occurred.
[C000] Drive was not switched
properly.
(8/24)
Solution
(Check points and replacement items)
1) Jammed paper in the PF rear guide
(when a large amount of ink was
absorbed in the paper);
remove the jammed paper and
foreign material.
2) Foreign material or paper debris in the
cassette or in the PF rear guide;
remove foreign material.
3) Part replacement:
- PF pick-up unit
- Logic board
1) Part replacement:
- Logic board
1) Cable connection
2) Part replacement:
- Purge drive system unit
1) Smearing or scratches on the LF / EJ
slit film;
clean the LF / EJ slit film.
2) Foreign material or paper debris in the
paper path;
remove foreign material.
3) Cable connection
4) Part replacement:
- LF / EJ slit film
- LF / EJ timing sensor unit
- Platen unit
- Logic board
- Paper feed motor
1) Ink tank position;
confirm the ink tank position.
2) Re-set or replacement of ink tanks
3) Cable connection
4) Part replacement:
- Spur unit
- Logic board
1) Part replacement:
- Logic board
1) Foreign material or paper debris in the
drive switch area;
remove foreign material,
confirm the ink tank conditions, or
re-set the ink tanks properly.
2) Part replacement:
- Purge drive system unit
- ASF unit
- Carriage unit
Cycles of
blinking of
Alarm and
Power LEDs
23 times
Error
Error
code
Conditions
Valve cam
sensor error
Solution
(Check points and replacement items)
[6C10] The valve cam sensor was 1) Foreign material or paper debris
faulty at power-on or when
around the purge drive system unit;
purging was attempted.
remove foreign material.
2) Cable connection
3) Part replacement:
- Purge drive system unit
- Logic board
Note: Before replacement of the logic board ass'y, check the ink absorber counter value (by service
test print or EEPROM information print). If the counter value is 7% or more, also replace the ink
absorber kit when replacing the logic board ass'y. If the counter value is less than 7%, register
the current ink absorber counter value to the replaced new logic board instead.
(9/24)
2.
ADJUSTMENT / SETTINGS
2-1. Service Mode
& lt; Service mode operation procedures & gt;
Use the Service Tool on the connected computer.
1)
Start the printer in the service mode.
i.
With the printer power turned off, while pressing the Resume/Cancel button, press and hold
the Power button. (DO NOT release the buttons).
ii. When the Power LED lights in green, while holding the Power button, release the
Resume/Cancel button. (DO NOT release the Power button.)
iii. While holding the Power button, press the Resume/Cancel button 2 times, and then release
both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is
pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green,
starting with Alarm LED.)
iv. When the Power LED lights in green, the printer is ready for the service mode operation.
2)
Start the Service Tool on the connected computer.
i.
When a button is clicked in the Service Tool dialog box, that function is performed. During
operation of the selected function, all the Service Tool buttons are dimmed and inactive.
ii
When the operation is completed, " A function was finished. " is displayed, and another
function can be selected.
iii If a non-supported function is selected, " Error! " is displayed. Click OK in the error message
dialog box to exit the error.
& lt; Service Tool Functions & gt;
V.1.05
(10/24)
No.
Name
Function
Remarks
(1)
Test Print
Service test print
Paper (2 sheets) will feed from the rear tray.
Service test print items:
- Model name
- ROM version
- USB serial number
- EEPROM information
- Process inspection information
- Barcode (model name + destination + printer
serial number)
- Ink system function check result
- CD / DVD sensor check result (printed on the
second sheet)
(2)
EEPROM
EEPROM information print The dialog box opens to select the paper source.
Select Rear tray or Cassette, and click OK.
EEPROM information print items:
- Model name
- ROM version
- Ink absorber counter value (ink amount in the ink
absorber)
- Print information
- Error information, etc.
(3)
CD-R
CD-R check pattern print
For refurbishment use. Not used in servicing.
(4)
LF / EJECT
LF / Eject correction
pattern print
Perform LF / Eject correction only when streaks or
uneven printing occurs after the repair.
See “LF / Eject correction” below for details.
(5)
Nozzle Check
Nozzle check pattern print The dialog box opens to select the paper source.
Select Rear tray or Cassette, and click OK.
(6)
Integration
Paper will feed from the rear tray.
Successive print of (1)
service test pattern, (2)
EEPROM information, and
(5) nozzle check pattern
(7)
Left Margin
Left margin pattern print
Not used.
(8)
Deep Cleaning
Print head deep cleaning
Cleaning of both Black and Color at the same
time.
(9)
Main
Main ink absorber counter Set a sheet of A4 or Letter sized plain paper. After
resetting
the ink absorber counter is reset, the counter value
is printed automatically.
Platen
Platen ink absorber
counter resetting
Not used.
(11/24)
No.
Name
Function
Remarks
(10) EEPROM Clear
EEPROM initialization
The following items are NOT initialized, and the
shipment arrival flag is not on:
- USB serial number
- Destination settings
- Record of ink absorber counter resetting and
setting
- Record of repair at the production site
- CD / DVD print position correction value
- LF / Eject correction values
- Left margin correction value
- Production site E-MIP correction value and
enabling of it
- Endurance correction value and enabling of it
- Record of disabling the function to detect the
remaining ink amount
- Ink absorber counter value (ink amount in the ink
absorber)
(11) Panel Check
Button and LCD test
Not used.
(12) Set Destination
Destination settings
Select the destination, and click Set.
ASA, AUS, BRA, CHN, CND, EUR, JPN, KOR,
LTN, TWN, USA
(13) CD-R Correction
CD / DVD print position
correction (X and Y
direction)
Also for printing of the CD / DVD check pattern in
refurbishment operation.
The reference center in the X direction and in the
Y direction can be adjusted respectively.
(Adjustable range between -1.0 mm to +1.0 mm, in
0.1 mm increment)
(14) LF / EJECT
Correction
LF / Eject correction value Set the correction value according to the result of
setting
(4) LF / Eject correction pattern print.
See " LF / Eject correction " below for details.
(15) Left Margin Correction Left margin correction
value setting
Not used.
(16) Ink Absorber Counter Ink absorber counter
setting
See " Ink absorber counter setting " below.
(17) Wetting Liquid
Counter
Not used.
Wetting liquid counter
setting
& lt; LF / Eject correction & gt;
After replacement of the feed roller, platen unit, LF / Eject encoder, encoder film, or logic board in
repair servicing or in refurbishment operation, perform the adjustment to maintain the optimal print
image quality.
1) Print the LF / Eject correction pattern.
Click LF/EJECT of the Service Tool on the connected computer, select the paper source and the
paper type, and print the pattern. 5 sheets of paper will be used for the pattern printing.
- Paper source: Select either Rear tray or Cassette.
- Media type:
Select one from HR-101, GF-500/Office Planner, HP Bright White, and
Canon Extra/STEINBEIS.
(12/24)
2) When printing is finished, the printer returns to be ready for selection of another function.
3) In the printout, determine the Pattern No. in which streaks or lines are the least noticeable for the
LF check pattern and the Eject check pattern respectively. (LF Pattern No. 0 to 4, Eject Pattern
No. 0 to 4)
4) In the LF/EJECT Correction section of the Service Tool, select the Pattern No. (from 0 to 4)
determined in step 3) for LF and EJECT respectively, and click Set.
5) The selected LF and Eject correction values are written to the EEPROM, making the E-MIP
correction value (which was set at shipment from the production site) invalid.
Note: At the production site, the E-MIP correction, which is equivalent to the LF / Eject correction,
is performed using the special tool, and the E-MIP correction value is written to the EEPROM
as the valid data.
When LF / Eject correction is performed, the LF / Eject correction values become valid
instead of the E-MIP correction value (thus, in the initial EEPROM information print, " LF = * "
and " EJ = * " are printed, but the selected values are printed after the LF / Eject correction).
& lt; Ink absorber counter setting & gt;
Set the ink absorber counter value to a new EEPROM after the logic board is replaced in servicing.
1) Before replacement of the logic board, check the ink absorber counter value in EEPROM
information print.
2) After replacement of the logic board, the ink absorber counter value should be set in the service
mode using the Service Tool.
In the Ink Absorber Counter section of the Service Tool, select Main from the Absorber
pull-down menu.
From the Counter Value(%) pull-down menu, select the value (in 10% increments) which is the
closest to the actual counter value confirmed before replacement of the logic board, and click
Set.
3) Print EEPROM information to confirm that the value is properly set to the EEPROM.
& lt; CD / DVD print position correction & gt;
Set the CD / DVD print position value to a new EEPROM after the logic board is replaced in
servicing.
Note: For solution of user complaints, this function can be used, however, use of the application
software is recommended to adjust the CD / DVD print position.
(13/24)
1) Before replacement of the logic board, check the CD / DVD print position value in EEPROM
information print.
2) After replacement of the logic board, set the print position value in CD-R Correction of the
Service Tool.
3) If EEPROM information is not available before replacement of the logic board due to logic board
failure, etc., click CD-R in the Service Tool to print the CD-R check pattern, and confirm that the
intersection of the axes Y and X is at the center of the CD / DVD.
(14/24)
2-2. User Mode
Function
Procedures
Remarks
Nozzle check pattern
printing
Perform from the printer driver
Maintenance tab, or see
" Standalone printer operation "
below.
Set a sheet of plain paper (A4 or Letter) in
the cassette, or the rear tray if selected.
Print head manual
cleaning
Perform from the printer driver
Maintenance tab.
- Cleaning of both Black and Color
- Cleaning Black or Color separately
Unclogging of the print head nozzles, and
maintenance to keep the print head
conditions good.
If there is a missing portion or white streaks
in the nozzle check pattern printout,
perform this cleaning.
Print head deep
cleaning
Perform from the printer driver
Maintenance tab.
If print head cleaning is not effective,
perform this cleaning. Since the deep
cleaning consumes more ink than regular
cleaning, it is recommended to perform
deep cleaning only when necessary.
Automatic print head
alignment
Perform from the printer driver
Maintenance tab.
Set 1 sheet of A4 Matte Photo Paper
(MP-101) in the rear tray.
If automatic alignment is not effective,
perform manual print head alignment.
Manual print head
alignment
Perform from the printer driver
Maintenance tab.
Set 3 sheets of plain paper (A4 or Letter) in
the cassette, or the rear tray if selected.
Print head alignment
value printing
Perform from the printer driver
Maintenance tab.
Confirmation of the current print head
alignment values.
Paper feed roller
cleaning
Perform from the printer driver
Maintenance tab.
The paper feed rollers of the selected
paper source (the rear tray or the cassette)
rotate while being pushed to the paper
lifting plate. Since the rollers will wear out in
this cleaning, it is recommended that you
perform this only when necessary.
Bottom plate cleaning
Perform from the printer driver
Maintenance tab, or see
" Standalone printer operation "
below.
Cleaning of the platen ribs when the back
side of paper gets smeared.
Fold a sheet of plain paper (A4 or Letter) in
half crosswise, then unfold and set it in the
rear tray with the folded ridge facing down.
(No paper feeding from the cassette)
& lt; Standalone printer operation & gt;
1) Turn on the printer in the user mode.
2) Press and hold the Resume/Cancel button until the Power LED blinks in green the specified
number of times listed in the table below, and release it. The operation starts.
Power
LED
(blinking in
green)
1 time
2 times
Operation
Manual print head cleaning
Nozzle check pattern printing
Remarks
Set a sheet of plain paper (A4 or Letter) in the cassette.
(15/24)
Power
LED
(blinking in
green)
5 times
Operation
Remarks
Bottom plate cleaning
2-3. Special Notes on Assembling
(1)
External housing removal
1) Remove the cassette.
2)
Remove the paper support unit and the access cover.
& lt; While pushing the both sides of the paper support so that the center will warp slightly, release the
left and right bosses. & gt;
3)
Remove the main case covers L and R.
& lt; While inserting a flat-blade screwdriver, etc. through into a space under the main case cover; and
pressing the claw downward, slide the main case cover toward the front side of the printer. & gt;
(16/24)
4)
Remove the side cover L.
5)
Remove the side cover R.
(17/24)
6)
Remove the front door unit.
& lt; While slightly warping the center of the paper output tray downward, release the left and right
bosses. & gt;
7)
Remove the panel cover unit (1 screw).
(18/24)
8)
Remove the main case unit.
(19/24)
(2)
Notes on Service Part Replacement (and Disassembling / Reassembling)
Service part
Logic board ass'y
Absorber kit
Notes on replacement*1
Adjustment / settings
Operation check
- Before removal of the
logic board ass'y,
remove the power cord,
and allow for approx. 1
minute (for discharge of
capacitor's accumulated
charges), to prevent
damages to the logic
board ass'y.
- Before replacement,
check the ink absorber
counter value (by service
test print or EEPROM
information print).
After replacement:
1) Initialize the EEPROM.
2) Set the ink absorber counter
value.
3) Set the destination in the
EEPROM.
4) Correct the CD / DVD and
automatic print head
alignment sensors.
5) Check the ink system
function.
6) Perform LF / Eject
correction (only when
streaks or uneven printing
occurs).
Perform 1 to 6 in the service
mode.
7) Perform print head
alignment in the user mode.
After replacement:
1) Reset the ink absorber
counter.
- EEPROM information print
- Service test print
- Printing via USB connection
- Direct printing from a digital
camera (PictBridge)
Carriage unit
- Ink absorber counter
volume print (After the ink
absorber counter is reset,
the counter value is printed
automatically.)
- Service test print (Confirm
CD / DVD and automatic
print head alignment sensor
correction, and ink system
function.)
At replacement:
1) Before removal of the
carriage rail, mark the
carriage rail position.
2) Apply grease to the sliding
portions of the carriage rail.
[See 2-2. Adjustment /
Settings, (2) Grease
application]
3) Check the ink system
function.
4) Perform print head
alignment in the user mode.
- EEPROM information print
Switch system unit - The red screws securing At replacement:
the paper feed motor are 1) Adjust the paper feed motor. - Service test print
allowed to be loosened
only for paper feed motor
Paper feed motor
replacement. (DO NOT
loosen them in any other
cases.)
- EEPROM information print
Platen unit
After replacement:
- Service test print
1) Perform LF / Eject
correction in the service
mode (only when streaks or
uneven printing occurs).
(20/24)
Service part
Spur unit
Notes on replacement*1
- DO NOT contact the
spur edges.
Purge drive system
unit
Carriage rail and
main chassis
Idler pulley parallel
pin
Easy-Scroll Wheel
base
APP code wheel
gear shaft
Timing slit strip film - Upon contact with the
film, wipe the film with
ethanol.
Timing slit disk
- Confirm no grease is on
feed film
the film. (Wipe off any
Timing slit disk
grease thoroughly with
eject film
ethanol.)
- Do not bend the film.
Print head
*1:
Adjustment / settings
After replacement:
1) Check the ink system
function.
2) Perform LF / Eject
correction in the service
mode (only when streaks or
uneven printing occurs).
After replacement:
1) Confirm the purging
operation and the printer
operation.
At replacement:
1) Apply grease to the sliding
portions.
Operation check
- EEPROM information print
- Service test print
- Service test print
- Service test print
- EEPROM information print
After replacement:
- Service test print
1) Perform print head
alignment in the user mode.
2) Perform LF / Eject
correction in the service
mode (only when streaks or
uneven printing occurs).
- Service test print
After replacement:
1) Perform print head
alignment in the user mode.
General notes:
- Make sure that the flexible cables and wires in the harness are in the proper position and
connected correctly.
- Do not drop the ferrite core, which may cause damage.
- Protect electrical parts from damage due to static electricity.
- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute
(for capacitor discharging to protect the logic board ass'y from damages).
- Do not touch the timing slit strip film, timing slit disk feed film, and timing slit disk eject film. No
grease or abrasion is allowed.
- Protect the units from soiled with ink.
- Protect the housing from scratches.
- For the the iP4700 / iP4760 automatic print head alignment, use Matte Photo Paper (MP-101) to
ensure alignment accuracy.
- Exercise caution with the screws, as follows:
i. The screws of the paper feed motor may be loosened only at replacement of the paper
feed motor unit (DO NOT loosen them in other cases).
ii. Before loosening the 3 screws that fix the carriage rail to the main chassis, mark the
screw positions so that the carriage rail will be re-attached to the main chassis in its
original position.
(21/24)
(3)
Paper feed motor adjustment
1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the
direction indicated by the blue arrow in the photo below).
2) After replacement, be sure to perform the service test print, and confirm that no strange noise or
faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
Caution: The screws securing the paper feed motor may be loosened only at replacement of the
paper feed motor unit. DO NOT loosen them in other cases.
(4)
Ink absorber counter setting
Before replacement of the logic board, check the ink absorber counter value, and register it to the
replaced new logic board. (The value can be set in 10% increments.)
In addition, according to the ink absorber counter value, replace the ink absorber (ink absorber kit).
When the ink absorber is replaced, reset the applicable ink absorber counter (to 0%).
(22/24)
2-4. Grease application
No
1
2
3
4
5
6
7
Part name
Where to apply grease /
oil
The surface where the
carriage unit slides
The surface where the
Carriage rail
carriage unit slides
The surface where the
Carriage rail
carriage unit slides
The surface where the
Carriage rail
carriage unit slides
The surface where the
Main chassis
carriage unit slides
The pin surface which
Parallel pin
contacts the idler pulley
hole
APP code wheel gear
APP code wheel
sliding portion (the entire
gear shaft
surface)
Carriage rail
Drawing
No.
Grease
Grease
amount (mg)
Number of
drops x
locations
(1)
Floil KG107A
270 to 330
---
(2)
Floil KG107A
18 to 36
1x2
(3)
Floil KG107A
360 to 440
---
(4)
Floil KG107A
360 to 440
---
(5)
Floil KG107A
230 to 290
---
(6)
Floil KG107A
9 to 18
1x1
(7)
Floil KG107A
9 to 18
1x1
1 drop = 9 to18 mg
(23/24)
2-5. Notes on Transportation
This section describes the procedures for transporting the printer for returning after repair, etc.
1) In the service mode, press the Power button to finish the mode, and confirm that the paper
lifting plate of the rear tray is raised.
2) Keep the print head and ink tanks installed in the carriage. See Caution (a) below.
3) Turn off the printer to securely lock the carriage in the home position. (When the printer is
turned off, the carriage is automatically locked in place.) See Caution (b) below.
Caution:
a.
b.
Note:
If the print head is removed from the printer and left alone by itself, ink (the
pigment-based black ink in particular) is likely to dry. For this reason, keep the print
head installed in the printer even during transportation.
Securely lock the carriage in the home position, to prevent the carriage from moving
and applying stress to the carriage flexible cable, or causing ink leakage, during
transportation.
If the print head must be removed from the printer and transported alone, attach the
protective cap (used when the packing was opened) to the print head (to protect the print
head face from damage due to shocks).
(24/24)
T3164 Test Tool [General]
Ver 0.01
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Ver1.04
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Ver1.07
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Ver1.11
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EEEPROM INFORMATIONàÌCpCNeÊAvepCNeÊðÏX
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Ver1.15
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Ver1.17
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Ver1.18
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Ver1.19
1) Tool has updated in accordance with the A2220 EEPROM layout
2) In HeatRun endurance mode, CR movement values has been updated with
new move position values(15 slits and 1808 slits)
3) In Cap and wiping endurance mode. CR movement values has been updated with
new move position values(1380 slit and 1950 slits)
4) " Lock Release " has implemented for the destination settings
5) Destination setting has incorported for the A2220 printer model
6) EEPROMInformation window incorported for new specification
a) USB serial number displays in 6 digit number (convert the 3 byte no to 6 digit no)
b) Main waist ink max ink count has changed--134,400 000
c) Platen waist ink max ink count has changed ---7,120,000
d) Added Separate head attached frequency for back and color
c) Added cash regi value for the " L " pattern
7) Pattern generation has incorported for the A2220 printer model(HapsCls.cpp)
Ver1.20
1) EEPROM pattern generation has updated to incorporte for the printing
Dd(%main waist ink )and Ds(%platen waist ink ) values
2) Following are the model Id related changes
For J version, " IP_2200 " from IP_1500
For E version, " IP2200 " from IP1500
Ver1.21
Destination Setting are updated for iP2200E,iP2200J,iP1600E and
iP1200E
ver1.22
EEPROM mapping incorporated for the new EEPROM layout changes
ver1.23
1) verified with ver0.16 of the firmware
2) For displaying the total ink ,the unit has changed from " dot " to " mg "
3) Service call error display updated for new EEPROM layout
4) sheet type " L " has been removed
5) platern and Main waist ink count values set to the zero
ver1.24
1) General tool (Version 1.24) has verified with Ver0.19 of the firmware
2)Discarding the USB Serial no if it is less than 30h logic has been removed
3)Shipping pattern1 and pattern2 bugs are fixed and updated for the new requirement
4)Model checking are mapped for shipping information area in the EEPROM
5)Incorporated for Head test pattern printing
Ver1.25
1)General tool (Version 1.25) has verified with Ver0.20 of the firmware
2)Pattern generation and its Layout incorporated for the new requirements(Factory specification(Rev0.03))
Ver1.26
1)General tool (Version 1.26) has verified with Ver0.20 of the firmware
2)Fixed the USB Serial No printing issue(issue-if the last 4 bit is A-f its print 1);
3)Removed the F flag setting(b-directional regi value) logic
Ver1.27
1)General tool(Version 1.27) has verified with Ver0.22 of the firmware
2)Related shippping patterns are shifted right by 1 mm
ver1.28
1)General Tool(Version 1.28) has verified with Ver1.00 of the firmware.
2)In header files, 'h' command is sent before the 'm' command. Following PRN
files are modified as part of this change.
a) HAPSHEADER_1.prn
b) HAPSHEADER_2.prn
c) HAPSHEADER_3.prn
2006 HAPS
=========
T22241/32246 General Tool
Ver1.0
1. General Tool(version1.0)has been verified with ip2200 empty Printer
2. Incorported the Model setting for O6 Haps
2007 HAPS
=========
GQ12/GQ13 General Tool
Ver1.0
1. Made changes according to the new EEPROM Layout for GQ12/GQ13
- The model id is now given in 3 bits
- Head Destination is 3 bits
- Head detach frequence for Color and Bk head is changed from 16 bits to 8 bits
- Total Ink consumption for Bk, C, M & Y is changed
- Support for Bk Mini & Color Mini has been added.
2. Changed the model names to IP2500E/IP2500J and IP1800E/IP1800J for 2007 HAPS.
3. Test Pattern 1, 2 & 3 includes Barcoded information based on the printer model.
4. Some general UI enhancements
5. Code cleaned up
- Removed commented and unused code
- Made all printer references as IPXXXXY in code
Ver1.01
1. This version of General Tool supports for ROM version 1.03 and later.
2. Provided User Interface to select 9 different country codes in Set Destination.
3. User Customization is provided by using ini files.
- There are two ini files Model_0.ini and Model_1.ini, each for one model.
- The first line contains the Model Name
- Next lines contains the different country codes supported by each model,
which contains the ROM code, display name and Bar code name.
4. Now the application automatically selects the ports and gets the Model Name
once the printer is connected, and clears when its disconnected.
5. Lock Release toggles between enabling and disabling Set Destination feature.
6. The Bar Code in the Test Patterns have been centered.
7. Added new entry " Total INK OFF " in EEPROM Information
8. Updated CH_BLK and CH_CLR with STD, MINI and HC in EEPROM Information.
Ver1.02
1. Added support for the new region Brazil and used latest Initialize commands.
2. Currently Brazil is using the USA region code, so the name and barcode
printed will contain USA.
3. When the Brazil region is confirmed, please rename Model_1.ini.new as Model_1.ini
to support the actual Brazil region and barcode.
Ver1.03
1. This version of General Tool supports for ROM version 1.07 and later.
2. Added support for the new model iP1100, ASA and CN regions.
3. Main waste ink max count is set to 126,400,000 for A2211 and 136,960,000 for A2230/A2226.
4. Platen waste ink max count is set to 18,900,000 for A2211/A2230/A2226.
5. EEPROM Information now displays both New Head Install Frequency and also Head Detach Frequency.
Ver1.04
1. Made sure the CR/LF 6 Pass Bi directional print pattern uses only Cyan and Magenta
and not Yellow.
2008 HAPS
=========
HQ11/HQ12 General Tool
Ver1.00
1. Made changes according to the new Requirement of Set Destination and EEPROM
Layout for HQ11
- Taken latest initialize files
- The model Id was set for 7 bits also
2. Changed the model name to HQ11 for A2240 HAPS.
3. Moved all command files to source code, refer Command.h file for details
- Code changes:
Updated Send_Request function in GeneralToolDlg.cpp file and modified the
data passing to the Send_Request function(where ever the function is
called)
Ver2.00
1. Made changes according to the new Requirement of Set Destination for HQ12
- Taken latest initialize files
2. Added the model name HQ12.
3. The Model_ini files reading is moved into the command.h file in HQ11/HQ12.
Now if any new model is to be added, add the details at Model_ini variable in command.h file
2008 HAPS
=========
Service Tool
Ver1.00
1. Made changes according to the new Requirement of Service Tool.
2. This version of tool supports
IP1200/IP1600/IP2200/IP1300/IP1700/IP2500/IP1800/IP1100/IP2600 printer models
Ver2.00
1. Made changes for supporting IP1900.
2. This version of tool support IP1900 printer model also.
Ver3.00
1. Made changes to support only single printer instead of multiple printers.
2. The combo box showing printers was disabled.
Ver4.00
1. Corrected the prn file for AUS country code.
Ver5.00
1. Modified the color setting for static text.
2. Supported Single-instance of application.
Ver 6.00
1. Added support for Indonesia(ID) country code.
Ver 7.00
1.GetPortEnumÖðÏX